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Dr. Robert Adelson, MD

Dr. Robert Adelson, MD

Otolaryngology-Head and Neck Surgery*
25+ years of experience

Dr. Robert Adelson, MD is an otolaryngology-head and neck surgery specialist in Albany, NY and has over 25 years of experience in the medical field. He graduated from University of South Florida in 1999. He is affiliated with St Peter's Hospital. He is accepting new patients and telehealth appointments.

4.3 Star Rating
Based on 27 reviews 4.3 Star Rating (27 reviews)

Practice

400 Patroon Creek Blvd Ste 205 Albany, NY 12206
Telehealth available

At a Glance

  • Areas of Expertise
    Dr. Adelson specializes in the areas of Otolaryngology & Otolaryngology-Head and Neck Surgery. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Good Nurse Communication
    Patients said they had good communication with nurses. See hospitals
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Dr. Adelson's Reviews

Likelihood to recommend Dr. Adelson

4.3
27 ratings, 13 with a written review
5 star
78%
78%
4 star
0%
0%
3 star
0%
0%
2 star
19%
19%
1 star
4%
4%

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Staff Incompetent
Received a call from office telling me they would do a referral to Neurologist. After a week I called and left a message because no one answered phone. Another week went by and I sent a message through the portal. Still no answer. Dr Adelson is a good doctor, but I also need communication with the staff. I can't wait a month for a referral. I finally sent a message through the portal cancelling my future appointments with Albany ENT.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Office environment
  • Difficult to schedule appointment
7 others found this helpful
Helpful
Bob L – Jan 05, 2023
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I really liked Dr Adelson and I think he is a good doctor. Saw him twice. I cancelled a follow-up and further testing he ordered because the office staff couldn't get it right. I wasn't able to complete my new patient forms online due to incorrectly recorded demographics preventing me from moving beyond my name. Scheduled my first follow-up appointment with a totally different doctor, not even in the timeframe specified-which was based on the standard duration of a prescribed therapy to see if it was going to be effective. Handed me an order for a CT without instruction that they only use certain imaging centers to get views that would guide surgery should that be necessary. I tried to schedule where they wanted me to go and that imaging center wouldn't schedule my test unless they received the order electronically directly from Dr Adelson's office, and they told me they never received an order. Called the office explained the situation. Three strikes. Lost my confidence and trust
What went well
  • Appointment scheduling
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Staff wasn't friendly
5 others found this helpful
Helpful
Michelle Nicolle Gallant – Jan 26, 2022
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Dr. Adelson attended to some serious nosebleeds I was experiencing. He has a very high level of technical expertise. He also has excellent communication skills and expresses concern for his patient. I cannot imagine being in better hands during a serious event.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Jim Garry – Jun 16, 2021
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The doctor has been treating me for a sinus infection for over a month. He is extremely hard to reach. I had a gap of over a week between antibiotic therapy because he was too busy operating. For non surgical procedures, go elsewhere.
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Jun 15, 2021
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Dr Adelson is extremely knowledgeable yet humble. He takes the tone to explain all procedures and also to listen to what you have to say. As a rule, I am not very fond of doctors yet I have no apprehension about going to see him. I highly recommend Dr Adelson to any friends that need an excellent sinus doctor.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Apr 18, 2020
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I needed a septorhinoplasty reconstruction surgery. I was terrified. Everything went very smoothly!! Leading up to it, Dr. Adelson was super available for questions. As far as I've seen, he is very professional and will do anything he can to make you feel better/more informed. The same followed after surgery; he'll take his time to answer all questions and ease any worries. My nose looks GREAT! I'd recommend him to anyone and everyone!
What went well
No results
What could be improved
No results
3 others found this helpful
Helpful
Apr 06, 2019
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My son was supposed to have surgery to correct and issue he was born with. My first clue that he was not the one to do my son's surgery was the fact that he had no idea when the right age to do the surgery was. Not only that, he had mentioned he had experience in the surgery, come to find out he did not. We were told the surgery was going to be hours long, and my son who was 4 months old at the time would have a nose that wouldn't grow properly. Our Ped told us not to get surgery with him!
What went well
  • Office environment
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Hudson, NY – Jun 11, 2017
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I am extremely impressed with Dr. Adelson and his staff, they are heads above other ENTs that I have seen. He is incredibly knowledgeable, and he takes time to get to know each of his patients. Scheduling may be difficult because he is highly sought after, but he is absolutely worth the wait. My septorhinoplasty performed by Dr. Adelson has allowed me to breathe better than I ever have before. I am completely satisfied and I highly recommend Dr. Adelson.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
5 others found this helpful
Helpful
Albany, NY – Apr 10, 2017
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Dr. Adelson is brilliant and extremely intelligent. With kind, caring bedside manners, he made my septorhinoplasty surgery a smooth process. I would recommend him 100%. He truly has been an angel in my life.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
6 others found this helpful
Helpful
MB in Albany, NY – Aug 17, 2016
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Dr. Adelson is by far the best doctor (not only ENT) that I have ever gone to. He was able to correct the mistakes from my prior sinus surgery at another local ENT office and the outcome was perfect. He takes the time to sit and talk to you, something you don't get with many doctors anymore, understanding your symptoms, offering suggestions, actually caring about your condition. Sat with me and reviewed my scans to show me the issues I had explaining each, wow! Highly recommend Dr. Adelson.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
7 others found this helpful
Helpful
Laurie in Albany, NY – Jun 07, 2016
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Dr. Adelson is the most phoenmal Doctor that I have had the pleasure of being a patient. He was able to treat my breathing problems through a surgical approach due to my extremely deviated septum. I am an active athlete and I can breathe fully through both nostrils now. Also, I would get headaches due to sinus pressure that has now completely subsided. Although at times there can be a bit of a wait at the ent to see him, it is because he treats all of his patients with the same quality care :)
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
7 others found this helpful
Helpful
Meghan A in Saratoga Springs Ny – Apr 28, 2016
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awesome, more knowledgeable doctors are few and far between. 100% satisfied with Dr Adelson. His entire staff is top notch as well. I drove 3 hrs to appointments with him, and it was the best decision I made. What multiple ENT doctors failed to fix over a three year period, he fixed in three months.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
kurt warren in Binghamton – Mar 20, 2016
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Very very well informed through and absolutely great bedside manner
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
6 others found this helpful
Helpful
Jan 22, 2016
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About Me

biography

Dr. Robert Adelson, MD is an otolaryngology-head and neck surgery specialist in Albany, NY and has over 25 years of experience in the medical field. He graduated from University of South Florida in 1999. He is affiliated with St Peter's Hospital. He is accepting new patients and telehealth appointments.
  • Otolaryngology-Head and Neck Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of South Florida

    Medical School, 1999
American Board of Medical Specialties®
American Board of Otolaryngology
Otolaryngology
American Board of Otolaryngology - Head and Neck Surgery®
Otolaryngology-Head and Neck Surgery
Self designated 
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

Office400 Patroon Creek Blvd Ste 205 Albany, NY 12206
1
Saint Peters Hospital315 S Manning Blvd Albany, NY 12208
2
Trustees of the University of Pennsylvania3400 Spruce St Philadelphia, PA 19104
3

Practice

Albany Ent. & Allergy Services PC123 Everett Rd Albany, NY 12205
4

Affiliated Hospitals

  • St Peter's Hospital

    315 S Manning Blvd
    Albany, NY 12208
    Recipient of 13
    hospital awards

    America's 250 Best Hospitals Award™ (2023)

    Top 5% in the nation for consistently delivering clinical quality

    View all awards

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    79%
    Patients said that nurses always listened to them and explained things well

    4% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality