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Dr. Randy Luzania, MD

Dr. Randy Luzania, MD

Family Medicine*
30+ years of experience

Dr. Randy Luzania, MD is a family medicine physician in Overland Park, KS and has over 30 years of experience in the medical field. He graduated from Creighton University School of Medicine in 1990. He is affiliated with Menorah Medical Center. He is accepting new patients and telehealth appointments.

4.4 Star Rating
Based on 71 reviews 4.4 Star Rating (71 reviews)

Town Plaza Family Practice

5701 W 119th St Ste 330 Overland Park, KS 66209
Telehealth available

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Dr. Luzania's Reviews

Likelihood to recommend Dr. Luzania

4.4
71 ratings, 42 with a written review
5 star
80%
80%
4 star
4%
4%
3 star
1%
1%
2 star
1%
1%
1 star
13%
13%

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I've never had a less than perfect experience with
Dr. Luzania. He's been my PCP for five years and I've never had anything approaching a complaint with his expertise, his compassion or his attentiveness to my concerns
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
jim holmberg – Feb 07, 2024
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0
He doesn’t remember what you talk about tells you thing and does another ask the questions on my history that he already has in the chart sent me to ob gyn for unnecessary appt I didn’t need per gyn Dr wouldn’t sign my handicap paperwork that I ve had since 2016 to renew it what kind of dr thinks he’s god to undo what other doctors a specialist and previous primary card Dr have given me for over 20 years he isn’t a good doctor at all choose someone else paperwork will sit on his desk for over 10 days he’s obnoxious. And today I m using my cane to walk at work he wants to decide how much pain I can tolerate really what a joke and his visit take too long waiting in exam room on him I already have a handicapped placard just needed it renewed terrible physician
What went well
  • Staff friendliness
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Oct 16, 2023
Our team truly values this feedback, and we are... Read More
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I went for my annual wellness visit, and all was fine until the end when Dr. Luzania asked if I had any other questions about anything. I mentioned I've noticed a receding hairline, and he said he couldn't diagnose me with that because he had just met me for the first time, but then decided to write me a prescription. A month later, I received my bill for: my wellness visit, which was covered, but a separate line item for DIAGNOSING ME WITH ALOPECIA (hair loss) for 130 dollars that was not covered through insurance. It's not about the 130 dollars for me. It's about him telling me he can't diagnose me with something, but then charging me for diagnosing me with the one thing he said he couldn't diagnose me with. I understand that it's a business, but if you are going to diagnose me with something after our appointment that you said you couldn't diagnose me with, I would appreciate if you actually took at least one minute of your time to look at my hairline, OR if you can't diagnose
What went well
  • Office environment
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Jon Greene – Jan 20, 2022
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I agree with the no empathy, did not seemed like he cared much
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
Helpful
Oct 16, 2020
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Timely. A very good doctor. Cares and listens. Thinks preventive.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jul 24, 2020
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Pre knee replacement surgery evaluation required by the surgeon.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
JeffC – Jul 18, 2020
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Excellent physician that takes the time to help his patients.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jeremy H – May 05, 2020
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very good visitation option - thanks
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Fred Brownlee & Phyllis Netherton – Apr 28, 2020
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Dr Lazania is on time with patient appointments. He is considerate your time a maladies.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Murray Rhodes – Mar 17, 2020
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Dr Luzania is friendly and spends time talking with you about your concerns. He has an amazing staff, especially his nurse Sarah who is always extremely helpful.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Mar 14, 2020
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As I have indicated before in my reviews, Dr Luzania has been a great healer for me. He is a 5 out of 5 stars as a physician. I would recommend him to others who need medical care.
What went well
No results
What could be improved
No results
Helpful
Mar 14, 2020
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Dr. Luzania effectively balances his caring patience and clinical efficiency. He answers questions and explains things very well.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Mar 04, 2020
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Appointment to discuss chronic back pain issues. Dr. Luzania is the best, as always!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Taylor Hoppe – Feb 20, 2020
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Dr Luzania is a fine doctor who I respect and trust with my healthcare. His staff sf efficient and friendly. Dr Luzania's nurse Patty returned my calls quickly and was able to answer my questions about lab results and future scheduling.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Don Henning – Feb 13, 2020
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Everytime I go to see Dr. Luzania, he and his staff, care and take time to listen to what you have to say. I never feel that he is rushing to get to the next patient.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Feb 12, 2020
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Dr. Luzania is a caring professional who is the epitome of a good doctor.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 06, 2020
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my visit was efficient and precise. Dr Luzania does a great job at his work.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jan 16, 2020
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My Dr. had retired and I was forced to find a new Dr. I chose Dr Luzania and I was really impressed. The office staff were super friendly and made me feel comfortable right away. I had a full physical and I felt that the Dr. really listened to what I had to say and was kind and caring. I was in and out in around 45 min. There was not really much wait time in between procedures. He gave me a very through exam. I already knew that I loved Menorah hospital so having my Dr there again makes me happy. I was able to go right on over and get my mammogram right after my physical. One trip and I am good for another year.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Aug 27, 2019
Thank you for taking the time to leave your... Read More
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No problem
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jun 30, 2019
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I have recommended Dr. Luzania to other people. And will continue to do so.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sandie Golden in Kansas City , MO – Jun 27, 2019
Dr. Luzania's Reply –
Thank you for the kind rating and referrals!
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About Me

Watch Dr. Luzania's Video

care philosophy

I am a member of Midwest Physicians, an integrated, multi-specialty group that strives to provide high quality, compassionate healthcare in a caring, affordable, timely and accessible manner. Our doctors collaborate with patients, their physician...read more

biography

This physician is accepting telehealth visits. Dr. Luzania is a family practice physician with a special interest in pediatrics and sports medicine. He promotes and emphasizes preventative health care and patient wellness. Dr. Luzania is originally...read more
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Creighton University School Of Medicine

    Medical School, 1990
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Town Plaza Family Practice

Town Plaza Family Practice5701 W 119th St Ste 330 Overland Park, KS 66209
1
  • Call
  • Fax
  • Hours
    • Mon: 7:00am - 5:00pm
    • Tue: 7:00am - 5:00pm
    • Wed: 7:00am - 5:00pm
    • Thu: 7:00am - 5:00pm
    • Fri: 7:00am - 3:00pm
  • Directions