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Dr. Patricia Buchanan, MD

Dr. Patricia Buchanan, MD

Family Medicine*

Dr. Patricia Buchanan, MD is a family medicine physician in Eugene, OR. She is affiliated with medical facilities Sacred Heart Medical Center University District and Sacred Heart Medical Center-Riverbend. She is not accepting new patients.

2.7 Star Rating
Based on 35 reviews 2.7 Star Rating (35 reviews)

Practice

890 River Rd Eugene, OR 97404

At a Glance

  • Quiet Hospital
    Patients said the hospital this doctor practices at is quiet. See hospitals
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Dr. Buchanan's Reviews

Likelihood to recommend Dr. Buchanan

2.7
35 ratings, 11 with a written review
5 star
37%
37%
4 star
9%
9%
3 star
0%
0%
2 star
0%
0%
1 star
54%
54%

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Dr Buchanan is an excellent doctor, she is very pleasant, thorough, and os very detailed when explaining things. She has been my doctor over 16 years and tops in my book.I would not want another doctor, she is the best!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Janette Behreandt – Mar 13, 2025
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Tim Goss
I've been a patient of Dr. Buchanan for almost 40 years. She has always been a good listener and responded with exceptional health care. She is never in a rush and always takes the time to clearly understand my health concern. She has never hesitated to give me a referral when necessary.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sep 29, 2023
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Dr Buchanan has been my physician for over 15 years and I have received exceptional care from her and her clinic. She is very knowledgeable, professional, spends time listening and refers if necessary. I would highly recommend her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Aug 09, 2021
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She tired of being a Doctor. Does not care what you might think and at this point is incompetent. Don’t go there. She sucks. Went to this practice for years. She’s also a bully.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
No longer her patient thank god – May 11, 2021
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I have been seeing Dr. Buchanan for several years. Her office has always had friendly staff and a clean environment. Dr. Buchanan is very knowledgeable and does not rush through the appointment. Reviews treatments and lets YOU choose the course you want to take.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jul 28, 2020
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She was interested and listened to me. She was so encouraging and helpful. I am delighted to have her as my physician. I know that my health matters to her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Anne Wythington in Eugene, OR – Nov 05, 2016
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Dr. Buchanan was very cold and seemed uninterested in my symptoms. She actually told me that I would just have to deal with my issues. After a second opinion, it turns out that I have an issue treatable with surgery. Had she cared enough to listen to me and put some effort into diagnosing me, I wouldn't have had to suffer longer. She seeems to me to assume you are exaggerating your symptoms and has no desire to actually treat you. I wouldn't take my dogs in to see her.
What went well
  • Staff friendliness
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
7 others found this helpful
Helpful
Brenda in Eugene, OR – Sep 04, 2016
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I've been a patient of Dr Buchanan for 29 yrs she and her staff have been amazing. She listens and has always been compassionate towards my concerns/issues she even listens to my husbands concerns about me. She has taken amazing care of me and my family, I reccomend Dr Buchanan to my friends and family. I'm not looking forward to the day she decides to retire it will be hard to find another Dr like her, thank you Dr Buchanan for taking such awesome care of me over the years.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Kelli M in Eugene, OR – Jul 26, 2016
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She was very very rude to me from the second I walked in the room. Then she said I was lying about all my symptom and wasting her time. That's not how you should treat anyone. I went in and left with my ear infection and she did nothing but be completely rude which was uncalled for. Then went to urgent care where I was treated with a lot more respect. Buchanan is a cold hearted and doesn't care about anything but herself. I'd rather suffer to death then see her again.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
5 others found this helpful
Helpful
Kenz in Eugene , OR – Jun 14, 2016
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After being a patient of hers for nearly 10 years, I have had to leave her practice. I'm sorry to have to say it, but I really don't think she is fit to practice medicine any longer. Her assistant, Carol, is fabulous, and so I think that is why I remained a customer patient of Patricia's for as long as I did. Refills were timely, but I think that has more to do with the support staff at the clinic. But when I started having some serious health problems, she ignored me and did NOTHING to help.
What went well
  • Staff friendliness
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
6 others found this helpful
Helpful
Dr. J. in Eugene, OR – Mar 28, 2016
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Bed side manner was something less than desirable. I have been a patient for years and choose to see other providers at the clinic (PA-C's are outstanding). She introduced herself like she has never seen me before after being a patient of hers for over 15 years. I feel like she does not listen and very disappointed with how she treated me. She did not even read over my chart with me and just made a split decision. Would NOT recommend to anyone.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
8 others found this helpful
Helpful
Eugene Oregon – Mar 11, 2016
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About Me

biography

Dr. Patricia Buchanan, MD is a family medicine physician in Eugene, OR. She is affiliated with medical facilities Sacred Heart Medical Center University District and Sacred Heart Medical Center-Riverbend. She is not accepting new patients.
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Tulane University School Of Medicine

    Medical School
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Spanish

Locations

Practice

River RD. Medical Group890 River Rd Eugene, OR 97404
1

Affiliated Hospitals

  • Sacred Heart Medical Center-Riverbend

    3333 Riverbend Dr
    Springfield, OR 97477
    Recipient of 10
    hospital awards

    Patient Safety Excellence Award™ (2024)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    76%
    Patients said that nurses always listened to them and explained things well

    1% higher than the national average

    View all patient feedback
  • Sacred Heart Medical Center University District

    1255 Hilyard St
    Eugene, OR 97401

    How patients felt about the care they received at this hospital.

    88%
    Patients said they were given information about recovering at home
    77%
    Patients said that nurses always listened to them and explained things well

    5% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality