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Sacred Heart Medical Center-Riverbend

Sacred Heart Medical Center-Riverbend is a medical facility located in Springfield, OR. This hospital has been recognized for Patient Safety Excellence Award™, America’s 100 Best Hospitals for Spine Surgery Award™, and more.

73%

Patient Experience Rating

8% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™

Patient Safety Excellence Award™ (2024)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Spine Surgery Award™

America’s 100 Best Hospitals for Spine Surgery Award™ (2025, 2024, 2023)

Superior clinical outcomes in back and neck surgeries and spinal fusion procedures

Outpatient Joint Replacement Excellence Award™

Outpatient Joint Replacement Excellence Award™ (2025, 2023)

Superior clinical outcomes in hospital outpatient total knee and total hip replacement

Outpatient Prostate Care Excellence Award™

Outpatient Prostate Care Excellence Award™ (2025)

Superior clinical outcomes in outpatient benign prostatic hyperplasia treatments

America’s 50 Best Hospitals for Outpatient Joint Replacement Award™

America’s 50 Best Hospitals for Outpatient Joint Replacement Award™ (2024)

Superior clinical outcomes in outpatient total hip replacement, and outpatient total knee replacement

Safety Ratings

How well a hospital safeguards patients from potential complications

An event relating to foreign objects left in body during a surgery or procedure

2 ratings were better than expected

10 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Appendectomy

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Bariatric Surgery

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

As Expected

Defibrillator Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Valve Surgery

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Coronary Artery Bypass Graft (CABG) Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Respiratory Failure

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gynecologic Procedures

In Hospital

As Expected

Hysterectomy

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Vaginal Delivery

In Hospital

Worse than Expected

C-Section Delivery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Cranial Neurosurgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Replacement

In Hospital

As Expected

Hip Fracture Treatment

In Hospital

As Expected

Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Knee Replacement

In Hospital

As Expected

Outpatient Total Hip Replacement

In Hospital

As Expected

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

As Expected

Specialty Excellence Awards

Outpatient Joint Replacement Excellence Award™

Outpatient Joint Replacement Excellence Award™

2025, 2023

America’s 50 Best Hospitals for Outpatient Joint Replacement Award™

America’s 50 Best Hospitals for Outpatient Joint Replacement Award™

2024

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Benign Prostatic Hyperplasia

In Hospital

As Expected

Specialty Excellence Awards

Outpatient Prostate Care Excellence Award™

Outpatient Prostate Care Excellence Award™

2025

Complication Based Ratings

Procedure/ConditionIn Hospital

Prostate Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pneumonia

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Spinal Fusion

In Hospital

Better than Expected

Back and Neck Surgeries (without Spinal Fusion)

In Hospital

As Expected

Specialty Excellence Awards

America’s 100 Best Hospitals for Spine Surgery Award™

America’s 100 Best Hospitals for Spine Surgery Award™

2025, 2024, 2023

Complication Based Ratings

Procedure/ConditionIn Hospital

Abdominal Aortic Aneurysm Repair

In Hospital

As Expected

Peripheral Vascular Bypass

In Hospital

As Expected

Carotid Procedures

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
68%

Patients who gave a rating of 9 or 10

2% higher than the national average

73%

Would definitely recommend

8% higher than the national average

Sacred Heart Medical Center-Riverbend

National Average

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%56%57%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%76%75%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%46%47%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%86%84%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%75%76%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%56%58%

Sacred Heart Medical Center-Riverbend

National Average

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%69%67%

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%60%55%

Providers

Provider Reviews

I wanted a second opinion, as did my Primary Care Doctor. This was an emergency like appointment, but took months to get into see a specialist, seen again and for second time by Dr. Terrance Lee. In 2024., In. 2024, he extracted a 4m pre cancerous polyp from rectu leaving external hemorrhoids to...

Apr 24 2025

Review for Dr. Lee

Dr. SIOCO listens to the patient who is my husband. He is knowledgeable and an experienced doctor. He does a thorough exam and review of the patient's history.

Apr 22 2025

Review for Dr. Sioco

I was being seen for an ear ache. Vitals were taken by assistant and had NO fever. Dr demanded I wear a mask and when I politely refused, she stormed out of the room like a child. Came back about 10 minutes later and berated me and treated me with so much disrespect. Said “sit” when she walked in...

Apr 22 2025

Review for Dr. Hardwick

I recently moved Florida and was referred to Dr. Pantangi through Advent Health. I've only had 3 PCPs over 65 years so I was anxious about finding someone who was knowledgeable and caring. My interactions with Dr. Pantangi have been very positive. He is a caring professional who listens to my...

Apr 18 2025

Review for Dr. Pantangi

Just had my first appointment, i think he will be a good doctor for me. Asked the right questions, listened to my concerns and scheduled some tests.Office staff was excellent! Well treated and nice to meet them.Went directly to the lab for a blood draw, it was one of the best blood draws I've ever...

Apr 15 2025

Review for Dr. Lamichhane

Location

Sacred Heart Medical Center-Riverbend

3333 Riverbend Dr, Springfield OR 97477

CallDirections

(541) 222-7300

Frequently Asked Questions

Where is Sacred Heart Medical Center-Riverbend located?

Sacred Heart Medical Center-Riverbend is located at 3333 Riverbend Dr, Springfield, OR 97477. Find other locations and directions on Healthgrades.

Has Sacred Heart Medical Center-Riverbend won any recent awards from Healthgrades?

Yes, Sacred Heart Medical Center-Riverbend has been awarded with Patient Safety Excellence Award™, America’s 100 Best Hospitals for Spine Surgery Award™, Outpatient Joint Replacement Excellence Award™, and 2 more in the past two years.

Is Sacred Heart Medical Center-Riverbend highly rated with patients?

68% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Sacred Heart Medical Center-Riverbend score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at Sacred Heart Medical Center-Riverbend?

Phone number, appointment information, and directions can be found on Healthgrades Sacred Heart Medical Center-Riverbend profile..

How does Sacred Heart Medical Center-Riverbend rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

3333 Riverbend Dr

Springfield, OR 97477

Directions

(541) 222-7300