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Dr. Norris Hsu, MD

Dr. Norris Hsu, MD

Internal Medicine*
25+ years of experience

Dr. Norris Hsu, MD is an internist in Hoffman Estates, IL and has over 25 years of experience in the medical field. He graduated from Ohio State University in 1995. He is affiliated with medical facilities such as Northwest Community Hospital and Alexian Brothers Medical Center 1. He is accepting new patients.

4.7 Star Rating
Based on 39 reviews 4.7 Star Rating (39 reviews)

Duly Health and Care

3100 W Higgins Rd Hoffman Estates, IL 60169
Patient Favorite Award

Dr. Hsu is a patient favorite Internist

The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology

Experience Check

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Dr. Hsu's Reviews

Likelihood to recommend Dr. Hsu

4.7

39 ratings, 14 with a written review
5 Star
90%
90%
4 Star
5%
5%
3 Star
0%
0%
2 Star
0%
0%
1 Star
5%
5%

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RecentHighestLowestMost Helpful
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
Helpful
Richard G. – Jan 03, 2025
Hi Richard, thanks for the review! We’re happy to...Read More
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What went well
  • Listened & answered questions
  • Explained conditions well
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
4 people found this helpful
Helpful
Former PT – Feb 08, 2023
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What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
6 people found this helpful
Helpful
R N – Oct 16, 2022
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What went well
No results
What could be improved
  • Didn't trust the provider's decisions
1 person found this helpful
Helpful
Louie – Nov 14, 2021
Hi Louie, thank you for taking the time to leave...Read More
×Post a ResponseAre you Dr. Norris Hsu, MD?
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
D. Deacon – Apr 30, 2021
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 people found this helpful
Helpful
Apr 29, 2021
×Post a ResponseAre you Dr. Norris Hsu, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Valerie – Apr 24, 2021
×Post a ResponseAre you Dr. Norris Hsu, MD?
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
Helpful
Apr 15, 2021
×Post a ResponseAre you Dr. Norris Hsu, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 people found this helpful
Helpful
Ed D in Streamwood , IL – Dec 20, 2018
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Dennis G – Jul 25, 2018
×Post a ResponseAre you Dr. Norris Hsu, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Patricia Moretti in Huntley, IL – Jan 26, 2018
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What went well
No results
What could be improved
No results
1 person found this helpful
Helpful
Joseph A. Puglisi in Hoffman Estates, Il – Jun 28, 2017
×Post a ResponseAre you Dr. Norris Hsu, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 people found this helpful
Helpful
Jennifer in Schaumburg, IL – Aug 01, 2016
×Post a ResponseAre you Dr. Norris Hsu, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 people found this helpful
Helpful
Patricia Morett in Huntley, IL – Apr 28, 2016
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About Me

biography

DuPage Medical Group is now Duly Health and Care. We have a singular focus - helping humans flourish. As the largest independent, multi-specialty physician-directed medical group in the Midwest with more than 900 primary care and specialty care...read more
  • Internal Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Ohio State University

    Medical School, 1995
American Board of Medical Specialties®
American Board of Internal Medicine®
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
Patient Favorite Award

Dr. Hsu is a patient favorite Internist

    Read our methodology

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    Locations

    Duly Health and Care

    Duly Health and Care3100 W Higgins Rd Hoffman Estates, IL 60169
    1

    Affiliated Hospitals

    • Northwest Community Hospital

      800 W Central Rd
      Arlington Heights, IL 60005
      Recipient of 6
      hospital awards

      Patient Safety Excellence Award™ (2025, 2024, 2023)

      Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

      View all awards

      How patients felt about the care they received at this hospital.

      81%
      Patients said they were given information about recovering at home

      3% lower than the national average

      75%
      Patients said that doctors always listened to them and explained things well

      1% lower than the national average

      View all patient feedback
    • Alexian Brothers Medical Center 1

      800 Biesterfield Rd
      Elk Grove Village, IL 60007
      Recipient of 31
      hospital awards

      America's 100 Best Hospitals Award™ (2024, 2023)

      Top 1% in the nation for providing the highest clinical quality year over year

      America's 250 Best Hospitals Award™ (2024, 2023)

      Top 1% in the nation for providing the highest clinical quality year over year

      View all awards

      How patients felt about the care they received at this hospital.

      85%
      Patients said they were given information about recovering at home

      1% higher than the national average

      73%
      Patients said that doctors always listened to them and explained things well

      3% lower than the national average

      View all patient feedback
    • Saint Alexius Medical Center

      1555 N Barrington Rd
      Hoffman Estates, IL 60169
      Recipient of 15
      hospital awards

      America's 250 Best Hospitals Award™ (2024)

      Top 5% in the nation for consistently delivering clinical quality

      Patient Safety Excellence Award™ (2024, 2023)

      Top 5% in the nation for consistently delivering clinical quality

      View all awards

      How patients felt about the care they received at this hospital.

      84%
      Patients said they were given information about recovering at home
      72%
      Patients said that nurses always listened to them and explained things well

      3% lower than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality