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Dr. Nancy Landay, MD

Dr. Nancy Landay, MD

General Surgery*
35+ years of experience

Dr. Nancy Landay, MD is a general surgeon in Andover, MA and has over 35 years of experience in the medical field. She graduated from Washington University in 1989. She is affiliated with Lawrence General Hospital. She is accepting new patients.

2 Star Rating
Based on 20 reviews 2 Star Rating (20 reviews)

Practice

323 Lowell St Ste 302 Andover, MA 01810

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At a Glance

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Dr. Landay's Reviews

Likelihood to recommend Dr. Landay

2.0
20 ratings, 8 with a written review
5 star
25%
25%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
75%
75%

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Stay in her lane
I was told by this doctor that I would not need Chemo at all and she could not understand why I made an appointment with an oncologist. It turned out that I did in fact need chemo. She needs to stay in her lane. I am visiting another surgeon today to discuss a mastectomy.
What went well
No results
What could be improved
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Nov 07, 2024
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the worst experience in my life
I went for a biopsy and this experience traumatized me for life, i will NEVER go back to her. Why she still a doctor?
What went well
No results
What could be improved
  • I didn't feel respected
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Apr 01, 2024
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Great for me!
She was very specific with my case, she told me what my possible scenarios would be and treated me in a very personal way, she helped me with my studies and appointments. My surgery was excellent, she did a very good job.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Anna – Jan 23, 2024
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I honestly cannot believe this woman is practicing medicine. She was rude and condesending. She complained about me being in a wheelchair, saying It would be the hardest part of her day. She was very rushed and her medical assistant came in without knocking after I was already exposed, door side open to the hallway. She was packing the wound with gauze and ran out. She didn't bother to get more and said Oh well, I'll have to use what I have. Which wasn't enough so she added more medical tape instead. No directions on how to change the wound dressing except use gauze, don't take a shower. I had to buy special wound dressing from a medical supply and rolls of gauze as well. She could have cared less, it was quite obvious. They answer my questions when I called the office for more directions but the whole experience was shocking.
What went well
  • Appointment scheduling
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Apr 05, 2021
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She was horrible. My husband and I left her office shaking and in tears. She said I would "lose everything" in the mastectomy process and would be "lucky" if I could reconstruct. That was on a Friday. On Monday morning I went to Massachusetts General, where Dr. Michelle Specht could do my mastectomy surgeries and save skin and nipple. I had great reconstruction. I teach exercise to cancer patients and have heard her referred to as "the butcher."
What went well
  • Office environment
  • Appointment scheduling
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
5 others found this helpful
Helpful
Breast Cancer Survivor in Andover, MA – Aug 30, 2018
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I would NEVER recommend Dr. Landay to anyone. She attempted a breast core biopsy in the office. She struggled with the procedure (2 hrs), missed the lump, and was unable to deploy the clip in my breast. The experience was horrendous and her bedside manner during equally bad. Today, I had to have a 2nd (45 min) core biopsy (years later) and was revisited by the the terror/anxiety of the experience. The radiologist today was the polar opposite of Landay - professional, skilled, thorough, and kind.
What went well
No results
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
5 others found this helpful
Helpful
Kate in North Andover, MA – Jul 10, 2018
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She is AMAZING!!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
cheryl-Ann in Andover, MA – Mar 30, 2016
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Based on other reviews, I expected to have a negative experience with this doctor. However, it turned out to be a very positive experience. She was pleasant and friendly and had a nice bedside manner. She did a through exam and was not in a rush. She answered my questions and explained everything clearly. Other reviewers said she lacked empathy and compassion. My impression was just the opposite. Perhaps she read the bad reviews adjusted how she related to patients. Bottom line: I liked her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
9 others found this helpful
Helpful
Jubee in Andover, MA – Jan 08, 2016
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About Me

biography

Dr. Nancy Landay, MD is a general surgeon in Andover, MA and has over 35 years of experience in the medical field. She graduated from Washington University in 1989. She is affiliated with Lawrence General Hospital. She is accepting new patients.
  • General Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Washington University

    Medical School, 1989
American Board of Medical Specialties®
American Board of Surgery®
General Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

Office323 Lowell St Ste 302 Andover, MA 01810
1
Office140 Haverhill St Ste 5 Andover, MA 01810
2

Affiliated Hospitals

  • Lawrence General Hospital

    1 General St
    Lawrence, MA 01841
    Recipient of 12
    hospital awards

    America's 250 Best Hospitals Award™ (2024, 2023)

    Superior clinical outcomes in colorectal surgeries, gallbladder removal, upper gastrointestinal surgery, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

    America’s 100 Best Hospitals for Gastrointestinal Care Award™ (2024, 2023)

    Superior clinical outcomes in colorectal surgeries, gallbladder removal, upper gastrointestinal surgery, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

    View all awards

    How patients felt about the care they received at this hospital.

    83%
    Patients said they were given information about recovering at home

    1% lower than the national average

    73%
    Patients said that nurses always listened to them and explained things well

    2% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality