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Dr. Michael Pruett, MD

Dr. Michael Pruett, MD

Internal Medicine*
35+ years of experience

Dr. Michael Pruett, MD is an internist in Germantown, TN and has over 35 years of experience in the medical field. He graduated from SOUTHWEST COLLEGE OF NATUROPATHIC MEDICINEHEALTH SCIENCES in 1987. He is affiliated with medical facilities Baptist Memorial Hospital-Memphis and Methodist University Hospital. He is accepting telehealth appointments.

3.8 Star Rating
Based on 24 reviews 3.8 Star Rating (24 reviews)

Practice

7550 Wolf River Blvd Ste 102 Germantown, TN 38138
Telehealth available

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Dr. Pruett's Reviews

Likelihood to recommend Dr. Pruett

3.8
24 ratings, 10 with a written review
5 star
67%
67%
4 star
0%
0%
3 star
8%
8%
2 star
0%
0%
1 star
25%
25%

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Great doctor, horrible office staff
I've gone to Dr. Pruett for over 20 years and he is a great doctor, but the Midsouth Internal Medicine office staff are horrible. Nurses do not explain test results and the office will not return calls. The billing department is the worst. They never call back and always have a terrible attitude when you get them. After multiple messages and call attempts, they actually told me on the phone if the manager wanted to speak with me they would have called, so don't bother. Dr. Pruett and associates need to clean up their office staff. Don't bother visiting this practice it's more of a hassle than it's worth.
What went well
  • Listened & answered questions
  • Trusted the provider's decisions
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Long wait times
Helpful
Stephen – Nov 09, 2023
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The Best
Excellent Physician. Highly recommend him
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Charles Briggs – Sep 14, 2022
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Been going to Dr Pruett for several years and I'm very pleased with him and the entire staff.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
David in MEMPHIS, TN – Jan 24, 2019
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Goes through the motions of treatment. Several times without even examining me, he told me to go see a specialist. He never had my chart upon entering the room. He would ask me the results of lab test ordered by his nurse practitioner. He was very rude when I asked that he review my chart before asking me questions.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Memphis, TN – Nov 01, 2017
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Love dr.pruett and his staff would highly recommend !
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jun 04, 2017
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I have always thought Dr. Pruett was a good doctor but my visit last week left me very unsatisfied. I felt he did not listen to my concerns or just brushed them aside.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
3 others found this helpful
Helpful
Memphis, TN – Jul 25, 2016
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He has been my primary care physician for the past 20 years or so, and I am completely satisfied.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Alan G in Memphis, TN – May 26, 2016
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Would recommend whole heartedly
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
2 others found this helpful
Helpful
Ozelle Hipp in Olive Branch, MS – Apr 30, 2016
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Dr. Pruett is a very nice man and competent doctor, however, I would not walk back into his clinic. The office staff are not very accommodating and usually have a terrible attitude. The billing department is even worse in that they do not verify insurance as they should. Dr. Pruett and associates need to clean up the office staff. Don't bother visiting this practice it is more of a hassle than it is worth.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
2 others found this helpful
Helpful
Lori Harrison in Memphis, TN – Jan 26, 2016
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I went to Dr Pruett for about 20 years and had good insurance, but after I went on medicare I was treated by this office really bad. The are inconsiderate, smart mouthed and their attitude toward me completely changed. I am changing doctors because of this and now I can not get them to return my calls, so I can get my records from this office.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Long wait times
1 other person found this helpful
Helpful
Joyce Noe in Byhalia, MS – Jan 15, 2016
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About Me

biography

Dr. Michael Pruett, MD is an internist in Germantown, TN and has over 35 years of experience in the medical field. He graduated from SOUTHWEST COLLEGE OF NATUROPATHIC MEDICINEHEALTH SCIENCES in 1987. He is affiliated with medical facilities Baptist...read more
  • Internal Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Southwest College Of Naturopathic Medicinehealth Sciences

    Medical School, 1987
American Board of Medical Specialties®
American Board of Internal Medicine®
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Office7550 Wolf River Blvd Ste 102 Germantown, TN 38138
1

Affiliated Hospitals

  • Methodist University Hospital

    1265 Union Ave
    Memphis, TN 38104
    Recipient of 2
    hospital awards

    How patients felt about the care they received at this hospital.

    81%
    Patients said they were given information about recovering at home

    3% lower than the national average

    78%
    Patients said that doctors always listened to them and explained things well

    2% higher than the national average

    View all patient feedback
  • Baptist Memorial Hospital-Memphis

    6019 Walnut Grove Rd
    Memphis, TN 38120
    Recipient of 4
    hospital awards

    How patients felt about the care they received at this hospital.

    82%
    Patients said they were given information about recovering at home

    2% lower than the national average

    77%
    Patients said that doctors always listened to them and explained things well

    1% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality