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Dr. Matthew Naunheim, MD

Dr. Matthew Naunheim, MD

Ear, Nose, and Throat*

Dr. Matthew Naunheim, MD is a head & neck surgery otolaryngologist in Boston, MA. He is affiliated with Massachusetts General Hospital. He is not accepting new patients.

5 Star Rating
Based on 24 reviews 5 Star Rating (24 reviews)

Practice

243 Charles St Boston, MA 02114
Telehealth available

At a Glance

  • Areas of Expertise
    Dr. Naunheim specializes in the areas of Otolaryngology & Otolaryngology-Head and Neck Surgery. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    America's 250 Best Hospitals Award™ See hospitals
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Dr. Naunheim's Reviews

Likelihood to recommend Dr. Naunheim

5.0
24 ratings, 22 with a written review
5 star
100%
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4 star
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3 star
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2 star
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1 star
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Excellent care
Very efficient good service. On point examination of vocal cords and gave a detailed analysis with explanation and what needs to be done.
What went well
No results
What could be improved
No results
Helpful
Apr 22, 2025
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Vocal cord expertise
I have been a patient for ~2 years and needed specialized attention to my vocal cords. Dr. Naunheim is terrific both in knowledge and surgical technique which he combines with a warm bedside manner. I highly recommend him.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 01, 2025
Hi, thank you for sharing your positive... Read More
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saw Dr. Naunheim for a chronic cough. He is very thorough and kind! I fully trusted his decision and feel very fortunate to have been able to see him!
What went well
  • I felt respected
  • Appointment scheduling
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Dec 27, 2024
Dr. Naunheim's Reply –
Thank you for your praise and kind comments!
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Listened attentively, explained thoroughly.
Dr. Naunheim listened to all my questions, showed my the video he took with the scope, explained the causes of my symptoms and possible treatments. He was also reassuring about what was normal and not of concern.
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
Helpful
CFH – Dec 23, 2024
Hi CFH, thank you for taking the time to share... Read More
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Excellent!
Great professional! Excellent person and the best laryngologist! Doctor Naunheim operated on my vocal cord polyps and two months after the surgery I'm sure I was in the best hands.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dec 16, 2023
Translated from the original Spanish.
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Expertise in exam of throat and detailed analysis
What impressed me about Dr. Nuanheim was his expertise in using the larynoscopy so I was completely comfortable with the procedure and his very detailed analysis of the results. He was able to determine not only probable LPR but some issues with my throat causing raspiness of my voice. I plan now to follow up with voice therapy.
What went well
  • Appointment scheduling
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jo Anne Preston – Sep 21, 2023
Dr. Naunheim's Reply –
Thank you for sharing your experience, Jo Anne!
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Top Boston doctor, very professional
I have been seeing Dr. Naunheim for three years now, for initial treatment and continuing care of my laryngeal cancer, and I am so glad to have him on my team. His professionalism, knowledge, compassion, and friendly manner are a model for what all physicians should be.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Ed D. – Jul 17, 2023
Thank you so much for your outstanding review,... Read More
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I was so lucky to find Dr Naunheim!
When diagnosed with a Zenkers Divurticulum, I knew I’d need to find a specialist. Dr Naunheim’s impressive credentials are only outdone by his caring and knowledgeable approach to educating his patients by taking the time to fully and patiently explain the procedure and subsequent follow up. The doctor was extremely attentive from anesthesia thru discharge. Dr Naunheim’s team of exceptional professionals are without peer. I thank the doctor for providing me, and this is no exaggeration, a new lease on life!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
May 29, 2023
That is quite a testimonial. Thank you for... Read More
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Cordial, Empathic, and Skilled
I went to Dr. Nauheim because, despite being treated by another physician, for more than two years, my voice was getting worse and worse. I had what sounded like permanent laryngitis and nobody could hear me unless I shouted. I'd done everything I was instructed to do and I was truly scared I might never get better. So I got a referral to Dr. Nauheim and on my first visit, he discovered that I had been misdiagnosed. I have now had two procedures with Dr. Nauheim and every aspect of the experience was outstanding. Everyone in his practice, from the folks in the office to the nurses, to Dr. Nauheim himself, was cordial, patient and caring. My voice is back now and there are no words to express my gratitude.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 26, 2023
Thank you for taking the time to share your... Read More
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Great experience.
The standard of care provided by Dr. Nauheim was outstanding. He is very pleasant, compassionate and true professional. He communicates well, easy to understand and he is highly recommended.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dec 19, 2022
Thank you for your kind words and this wonderful... Read More
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A very nice doctor
The doctor is amazing, very efficient, knowledgeable, nice and pleasant.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Polina Mariash – Oct 18, 2022
Hi Polina, thank you so much for your positive... Read More
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Just had a consultation, but so far I can say Dr. and staff were great.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nov 25, 2021
Dr. Naunheim's Reply –
Thank you for your positive feedback!
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My experience with Dr. Naunheim was great. He was very caring and explained everything very well. He was gentle with the procedure I had. Very good doctor, would highley recommend him.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Diane Walker – Sep 14, 2021
Hi Diane, thank you for sharing your positive... Read More
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Dr Matt Naunheim was extremely warm and caring, as well as both professional and informative. He took the time to explain in depth everything I needed to know about my procedure. Everything went great and I would highly recommend him.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
JoJo – Jul 01, 2021
Hi JoJo, thank you so much for your outstanding... Read More
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Dr. Naunheim is very patient, interested in your concerns/symptoms, answers questions and takes time to explain diagnosis, progress & treatment plan.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Diane Burke – Jul 01, 2021
Hi Diane, thank you for taking the time to share... Read More
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Dr Naunheim was the. Most caring doctor I've seen, answered all of my questions due to my paralyzed vocal cords from covid. His bedside manner is excellent and is very passionate about his job!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Laura R – Apr 20, 2021
Hi Laura, thank you for the wonderful review! We... Read More
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Excellent, caring and through. I would definitely recommend him.
What went well
No results
What could be improved
No results
Helpful
Apr 17, 2021
Dr. Naunheim's Reply –
Thank you so much for your positive comments!
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Dr. Naunheim does not rush your appointment and explains each procedure in detail as well as explaining the cause of your issue. I highly recommend him. His demeanor and care is A+++.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
William A Pollman – Apr 13, 2021
Hi William, thank you for taking the time to... Read More
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Followup visit. Dr Naunheim was very helpful and his information was very clear and delivered in a very courteous way. I would definitely recommend Dr Naunheim to anyone.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Frank McGourty – Apr 13, 2021
Hi Frank, thank you for sharing your positive... Read More
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Quick scheduling, wonderful staff, respectful and informative and kind in discussion and scoping. Didn't talk down to me and called immediately with test results.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Voice Professional – Jan 11, 2021
Thank you for sharing your positive experience... Read More
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About Me

biography

Dr. Matthew Naunheim, MD is a head & neck surgery otolaryngologist in Boston, MA. He is affiliated with Massachusetts General Hospital. He is not accepting new patients.
  • Ear, Nose, and Throat

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Harvard University / School Of Psychology

    Medical School
American Board of Medical Specialties®
American Board of Otolaryngology
Otolaryngology
American Board of Otolaryngology - Head and Neck Surgery®
Otolaryngology-Head and Neck Surgery
Self designated 
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

Massachusetts Eye and Ear243 Charles St Boston, MA 02114
1

Affiliated Hospitals

  • Massachusetts General Hospital

    55 Fruit St
    Boston, MA 02114
    Recipient of 31
    hospital awards

    America's 250 Best Hospitals Award™ (2025, 2024)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    Surgical Care Excellence Award™ (2025)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    90%
    Patients said they were given information about recovering at home

    6% higher than the national average

    86%
    Patients would recommend the hospital to friends and family

    21% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality