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Dr. Lisa Heller, MD

Dr. Lisa Heller, MD

Family Medicine*
25+ years of experience

Dr. Lisa Heller, MD is a family medicine physician in Bend, OR and has over 25 years of experience in the medical field. She graduated from University of Pennsylvania Perelman School of Medicine in 1997. She is affiliated with St. Charles Bend.

3 Star Rating
Based on 10 reviews 3 Star Rating (10 reviews)

Practice

2855 NW Crossing Dr Ste 102 Bend, OR 97703

At a Glance

  • Area of Expertise
    Dr. Heller specializes in the area of Family Practice. See board certifications
  • Good Patient Care
    Patients said they had exceptional care at this hospital. See hospitals
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Dr. Heller's Reviews

Likelihood to recommend Dr. Heller

3.0
10 ratings, 3 with a written review
5 star
50%
50%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
50%
50%

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Incompetent would be too kind a word to describe Dr. Uri. She took no interest in my care, and never remembered me during visits, despite being a patient for over 5 years. When mental health issues were discussed, she simply handed me a sheet of paper with counselor names and numbers. All of which were no longer in service. She didn't even pretend to care or provide any type of physical or mental health care other than the basic tests or exam.
What went well
  • Staff friendliness
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
BEND – Nov 08, 2017
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Personal, answers all my questions and helps me understand what's going on, follows up and has a great MA!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Bend, OR – Oct 27, 2017
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She is very punctual for appointments always listens to my description of any symptoms. There have been a few times when I have called with symptoms that could have indicated a serious problem and I was able to see her immediately.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Tom M in Bend, OR – Oct 25, 2016
×Post a ResponseAre you Dr. Heller?

Leave a review

How was your experience with Dr. Heller?

About Me

biography

Dr. Lisa Heller, MD is a family medicine physician in Bend, OR and has over 25 years of experience in the medical field. She graduated from University of Pennsylvania Perelman School of Medicine in 1997. She is affiliated with St. Charles Bend.
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Pennsylvania Perelman School Of Medicine

    Medical School, 1997
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Office2855 NW Crossing Dr Ste 102 Bend, OR 97703
1

Affiliated Hospitals

  • St. Charles Bend

    2500 NE Neff Rd
    Bend, OR 97701
    Recipient of 10
    hospital awards

    Outstanding Patient Experience Award™ (2023, 2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home

    3% higher than the national average

    79%
    Patients said that doctors always listened to them and explained things well

    3% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality