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Dr. Lisa Cash, MD

Dr. Lisa Cash, MD

Family Medicine*

Dr. Lisa Cash, MD is a family medicine physician in Richmond, VA. She is accepting new patients and telehealth appointments.

4.6 Star Rating
Based on 38 reviews 4.6 Star Rating (38 reviews)

CenterWell Senior Primary Care

8191 Brook Rd Ste M Richmond, VA 23227
Telehealth available
Patient Favorite Award

Dr. Cash is a patient favorite Family Medicine Physician

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Dr. Cash's Reviews

Likelihood to recommend Dr. Cash

4.6
38 ratings, 24 with a written review
5 star
84%
84%
4 star
8%
8%
3 star
0%
0%
2 star
0%
0%
1 star
8%
8%

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Absolute worst and most irresponsible practice I’ve ever witnessed. In the time of the past two weeks my mom has developed a cardiovascular emergency which started with leg weakness. After persistent calls to the office no one has taken any action or responded to anything. Even a simple initial xray took over a full weak to get results with zero follow up. This has turned into a huge mess that could have been avoided with just basic level of care.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Laszlo – Feb 25, 2025
We are disappointed to hear that your experience... Read More
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Dr Cash is a very caring Dr she listens to you and explains things to you . She doesn't rush you and let's you know what she thinks is best for care. The staff is very helpful and polite.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Beverly Robertson – Oct 12, 2024
Thank you for giving us a 5 Star review! We are... Read More
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I liked her immediately. She listened to all of my issues and made recommendations.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Connie Bryan – Jun 18, 2020
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Attentive and knowledgeable. Easy to talk to.
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Stacy Smith – Jun 11, 2020
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Very professional. Easy to talk to.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Charles A Lee Jr – Jun 04, 2020
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I’m a new patient. They were quick and courteous and I enjoyed meeting with Dr. Cash.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
M.E. Williams – Jun 04, 2020
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Dr. Cash has been my PCP for over 20 years now. She always demonstrates a genuine concern for her patient’s health and well being. She is willing to explain things and is open to answer any questions. My level of trust in her and her medical judgement is implicit. She is a rare and welcome find in a physician in today’s world. I can’t speak praises for her highly enough and would wholeheartedly endorse her for anyone looking for a physician.
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Mike Eck Sr. – May 21, 2020
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I am so glad I found Dr. Cash! She is very knowledgeable and helpful. I don't feel rushed when seeing her. I can talk to her about any concerns.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Kathy – May 07, 2020
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Dr cash has been my dr since she came to West Point. She is an excellent doctor with an extremely great sense of science. I always feel she has accessed my condition and gives science based recommendations. No nonsense but also very caring. She has my highest respect.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Ben Thompson – Apr 30, 2020
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Attentive, compassionate, and thorough. A true professional.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jerry Peacock – Apr 21, 2020
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Virtual visit was a great way to interact. Dr. Cash was thorough and attentive. I appreciated her concern for my welfare.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Vera England – Apr 14, 2020
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Thanks for the virtual visit. ‘‘Twas a great way to do it under these “viral conditions”.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Mike Hart – Apr 14, 2020
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Dr. Cash is always so thorough when I am there for my visits. I never feel like she is not listening or rushing to be done with me. She takes her time in listening to me. She always presents ideas for treatment to get my input as well and follows up after visits. My whole family sees her because she is so compassionate and caring!
What went well
No results
What could be improved
No results
Helpful
Alison – Apr 14, 2020
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Dr Cash cares about her patient's takes time to listen and wants what is best for them
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Mark Trevillian – Apr 14, 2020
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Excellent
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Linda Bassett – Apr 01, 2020
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I always love seeing Dr. Cash, whether it is because I am ill or whether it is for a wellness visit. She is so warm, thorough, and reassuring.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Brenda B. Mercer – Mar 31, 2020
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Dr Cash will go out of her way to make sure you get the service you deserve ,I highly recommend her to anyone looking for a good family doctor
What went well
No results
What could be improved
No results
Helpful
Andy Hall – Mar 24, 2020
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Dr Lisa Cash and her nurses are amazing. They always get you to see them when theres an emergency. Scheduling is alway available even if shes booked. I love the personalities and the smiles. They all listen tentatively to your issues. I recommend Her and her staff to everyone who asks for a great physician. If she ever goes away i will be totally lost.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Apr 11, 2019
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Dr. Cash is very thorough and listens to your concerns. She responds to your issues and discusses a plan to achieve the desired outcome. I feel she partners with you and I never feel rushed.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Mar 10, 2019
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Very good
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sheron walker in Saluda – Mar 01, 2019
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About Me

Watch Dr. Cash's Video

care philosophy

CenterWell Senior Primary Care is committed to making people happier and healthier every day by caring for their physical, emotional and social wellness. We understand healthcare needs change over time, and we dedicate ourselves to delivering the...read more

biography

Dr. Lisa Cash, a board-certified family medicine specialist, completed her residency at Chesterfield Family Practice in Richmond, Virginia. Dr. Cash earned her medical degree from the McGovern Medical School at UTHealth Houston. She holds a Bachelor...read more
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Chippenham Medical Center Va Commonwealth University

    Internship Hospital
  • University Of Texas Health Sciences Center At Houston Mcgovern Medical School

    Medical School
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
Patient Favorite Award

Dr. Cash is a patient favorite Family Medicine Physician

    Read our methodology

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    Locations

    CenterWell Senior Primary Care

    CenterWell Brook Road8191 Brook Rd Ste M Richmond, VA 23227
    1
    • Call
    • Fax
    • Hours
      • Mon: 8:00am - 5:00pm
      • Tue: 8:00am - 5:00pm
      • Wed: 8:00am - 5:00pm
      • Thu: 8:00am - 5:00pm
      • Fri: 8:00am - 5:00pm
      • Sat: closed
      • Sun: closed
    • Directions