Dr. Laurie Roba, MD

After reading all the comments on line, i decided to go see Dr. Roba anyway...After waiting almost 4 mos for an appt, that was rescheduled twice. I finally got my chance...pretty much everything online was correct. Front desk person...horrible!! I can't believe the doctor would have someone so rude and nasty representing the first impression of her office! The office itself was old and also freezing!! The machinery seemed ancient, nothing like my last Ophthalmologist..The doctor was cordial, but seemed very distant and preoccupied. She didn't make eye contact much, just kept staring at the computer. Instead of feeling comfortable in a new surrounding, I felt more like I was in the way and wasting everyones time.. Im glad I don't have any major problems with my eyes, I don't think I'll be going back there for my next appointment!

Although Dr Roba is an excellent clinician, her office staff and schedule management are sorely lacking. If you don't mind wasting time waiting for over and hour for care, only to deal with a dismissive front office person, feel free.

Dr. Roba always listen very closely to what you have to say. She takes her time with the exam and has always given me accurate diagnosis and treatment. A wonderful and very smart doctor. I highly recommend her.

I have given this office and doctor several chances, but nothing is getting better, in fact it's getting worse. This doctor is a poor excuse for a healthcare worker. She is not , kind, sympathetic, or caring. I have had my appointment changed so many times, its unbelievable. and then when i need a refill, they said I need to be seen. Last straw was that horrible woman at the front desk, just miserable and when I asked to speak to the doctor personally, she stated, I'll leave a message and hung up on me.....and the doctor never did call back! I'm done!!!!!!

First visit, long wait time to be seen then gave me the wrong meds. Returned 2 days of pain later to get the right drops, got an apology (at least) and charged $80 for her mistake. Tried to dispute it and no one would even let me speak a whole sentence. "If you don't pay I get $0. Do you get gas and just drive away?" First, my insurance covered all but $80 per visit, after being told on the first visit there was no co-pay (it's not a co-pay, it's a deductible. The older very rude secretary informed me.) Second, how dare you accuse me of theft as I hadn't even received your surprise bill yet. As I was broke at the time so I couldn't pay $240 on the spot with no notice it was needed, I was refused to be seen. All in all I suggest you learn from my mistake (no charge) and look for a different Dr.

I have seen this doctor belittle her office staff for the last time. The woman at the front desk might be nasty, but to see and hear her being yelled at is a disgrace and very unprofessional for this doctor. I am sure that is why Micheal isn't there any longer either. He was the best thing to happen to that office, so warm and kind. Nothing like I see in this doctor or office. I hope this helps any new patients thinking of going there, DON'T!!!!!!!

Have been a patient for several years, but after having my appointment changed for the fourth time, I'm not going back there. I get the whole Covid thing, but this last time when I asked the nasty woman at the front desk, Hiram, she stated, she's just off!! Well my time is valuable also, so I will start looking. It can't be too hard to find a doctor that cares for their patients and has a better office staff!!

Good doctor but the lack of internet email is a non starter for most. Office staff is cranky and difficult

Excellent ophthalmologist . . . whould recommend her to anyone. My whole family has been seeing her for many years.

I would not recommend this person to a family or friend because I do not have the heart to be that cruel.. this person will schedule you for an appointment and will not actually see you when your appointment time has been scheduled yet rather an hour and a half later you will be called back for your exam... this is just not acceptable and then when it is mentioned to the doctor she tells the patient they are welcome to go elsewhere. Rudeness and ignorance! We all have lives too!

Excellent, thorough.