Dr. Kristen Maskala, MD
Orthopedic Surgery*
25+ years of experience
Dr. Kristen Maskala, MD is an orthopedic surgeon in West Bend, WI and has over 25 years of experience in the medical field. She graduated from Rush Medical College in 1998. She is affiliated with medical facilities such as SSM Health Saint Agnes Hospital-Fond DU Lac and Froedtert Hospital. She is accepting new patients and telehealth appointments.
4.9 Star Rating
Based on 58 reviews 4.9 Star Rating (58 reviews)
West Bend Health Center
1700 W Paradise Dr West Bend, WI 53095Telehealth available
Make an Appointment
Hospital Highlight
Dr. Maskala is affiliated with Froedtert Hospital Milwaukee, a highly rated hospital.
At a Glance
- Area of Expertise
- Explains Conditions Well
- Offers TelehealthThis doctor offers telehealth appointments. Call the office to schedule an appointment.
- Practices at Top Hospital
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Dr. Maskala's Reviews
Likelihood to recommend Dr. Maskala
4.9
58 ratings, 38 with a written review
| 5 star | 97% | 97% |
| 4 star | 0% | 0% |
| 3 star | 0% | 0% |
| 2 star | 0% | 0% |
| 1 star | 3% | 3% |
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Dr Maskala is amazing. She has operated on so many of our family and friends. There is no one else I would choose for any orthopedic issue. She is the most kind and compassionate physician I have met. She talks through your diagnosis in a way that you can understand. We will miss her greatly!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
2 others found this helpful
Helpful
kl – Oct 27, 2022
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She left me in just an ill-fitting stabilizing brace after my knee
fracture in May still in my brace October left west bend in the care of a nurse practitioner with ZERO results do not see her choose your doctor wisely. If I could give her a zero I would......
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
N.o.y.b. – Sep 29, 2022
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She is a special person
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jane – May 31, 2022
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A Great Doctor
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Karen Komp – May 24, 2022
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Dr. Maskala has treated me for about a year. She was very upfront about different prior treatments and finally surgery. She showed me the whys it was needed and the best options. Didn't sugar coat the after work needed and the pain. Surgery went great. I feel I am doing better than I thought at this point. Care team answered questions on get well promptly. The knee is healing great and the scar is not bad. Still have work to do, but very happy.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Greg Olszowy – May 06, 2022
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Knee Replacement
What went well
- Office environment
- Listened & answered questions
- Explained conditions well
- Staff friendliness
What could be improved
No results
Helpful
Steven Trevisan – Apr 07, 2022
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Expert in her Profession
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Ruth Maze – Mar 23, 2022
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I've had 2 shoulder surgeries & 2 arthroscopic knee surgeries w/Dr Maskala. She really took good care of me & I like her very much. A great Ortho Dr.
What went well
- Office environment
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Elizabeth P – Jan 28, 2022
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I highly recommend Dr Maskala and her team for any ortho needs you would have. I have had a few surgeries with her and she has made my quality of life so much better. Currently 2 weeks out from a double knee replacement and I am amazed at the progress I am seeing in my recovery. I can't thank Dr Maskala and her entire staff enough for the incredible care and professionalism they have shown throughout the last 12 years or so that I have been under her care for one thing or another. Thank you so much
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Ryan Jazak – Dec 19, 2021
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I would definitely recommend Dr. Maskala to family and friends! I am two weeks post-op and am progressing very well. My knee has reached 90 degrees with therapy. The therapy suggestions before surgery helped me in getting through the therapy afterward. She is a very compassionate Doctor, we are lucky to have her available to us!
What went well
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Trusted the provider's decisions
What could be improved
No results
Helpful
Nov 23, 2021
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She is an Excellent Doctor.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Oct 11, 2021
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total knee replacement
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Jan vandeboom – Oct 08, 2021
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yes for sure
What went well
No results
What could be improved
No results
Helpful
Oct 07, 2021
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Very professional, kind and always readily available to answer any questions or concerns
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Mary B. – Sep 30, 2021
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I couldn’t have asked for a better doctor or team! ??
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Sep 01, 2021
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I have had Dr Maskala for two surgeries and have also felt completely save with her. She is a caring and concerned doctor that answers questions in terms you can understand.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Judith Remy – Aug 19, 2021
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Everyone is so attentive to my needs and questions. Understanding, patient.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Cheri Burgardt – Apr 27, 2021
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Dr. Maskala did my knee surgery about 2 weeks ago. My recovery is going well and better then expected. I wish I would have done this earlier. I will have the other one done and will want her to do my next surgery! I can’t say Thank you enough to this team!
What went well
- Listened & answered questions
What could be improved
No results
Helpful
Feb 22, 2021
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Dr Maskala is the whole package. She has everything that a patient would want in a physician.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
James – Jan 31, 2021
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She is kind, caring, honest and straight forward. I like that about her.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Jan 19, 2021
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Leave a review
How was your experience with Dr. Maskala?Overall Patient Satisfaction
58responses
Likelihood of recommending Dr. Maskala to family and friends is 4.862069 out of 5
About Me
care philosophy
I enjoy getting to know my patients and taking the time to listen to their needs. Every injury is different, as is every patient, so it takes an individualized approach in orthopedics to help the patient understand their diagnosis and treatment...read morebiography
I became interested in orthopedics after my own knee surgeries. I underwent reconstructive surgery on both of my knees during my freshman year in college while playing basketball. I returned to play for Marquette University after a year of rehab...read moreOrthopedic Surgery
Sports Medicine
*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.
Fl Orthop Inst
Fellowship Hospital, 2004Medical College Of Wisconsin
Residency Hospital, 2003Medical College Of Wisconsin
Internship Hospital, 1999Rush Medical College
Medical School, 1998
American Board of Medical Specialties®
American Board of Orthopaedic Surgery®
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Orthopedic Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.
Learn more about medical license public record checkHealthgrades Tips for Getting Orthopedic Care
Locations
West Bend Health Center
HonorHealth Medical Group
Affiliated Hospitals
- Recipient of 46
hospital awardsAmerica's 100 Best Hospitals Award™ (2025, 2024, 2023)
Top 5% in the nation for consistently delivering clinical quality
View all awardsAmerica's 250 Best Hospitals Award™ (2025, 2024, 2023)
Top 5% in the nation for consistently delivering clinical quality
View all patient feedbackHow patients felt about the care they received at this hospital.
88%Patients said they were given information about recovering at home4% higher than the national average
81%Patients said that nurses always listened to them and explained things well6% higher than the national average
- Recipient of 12
hospital awardsPatient Safety Excellence Award™ (2024)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
View all awardsAmerica's 100 Best Hospitals Award™ (2023)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
View all patient feedbackHow patients felt about the care they received at this hospital.
88%Patients said they were given information about recovering at home4% higher than the national average
79%Patients said that nurses always listened to them and explained things well4% higher than the national average
- Recipient of 6
hospital awardsView all patient feedbackHow patients felt about the care they received at this hospital.
87%Patients said they were given information about recovering at home76%Patients said that doctors always listened to them and explained things well2% lower than the national average
Learn more about how Healthgrades measures Hospital Quality
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