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Dr. Kristen Ban, MD

Dr. Kristen Ban, MD

Colorectal Surgery*

Dr. Kristen Ban, MD is a colorectal surgeon in Cleveland, OH. She is affiliated with medical facilities Fairview Hospital and Cleveland Clinic. She is accepting new patients and telehealth appointments.

3.7 Star Rating
Based on 9 reviews 3.7 Star Rating (9 reviews)

Cleveland Clinic Main Campus & Cleveland Clinic Hillcrest Hospital

18101 Lorain Ave Cleveland, OH 44111
Telehealth available

Make an Appointment

At a Glance

  • Areas of Expertise
    Dr. Ban specializes in the areas of Colon & Rectal Surgery & General Surgery. See board certifications
  • Friendly Staff
    Patients said the staff was friendly. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    Gastrointestinal Care Excellence Award™ See hospitals
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Dr. Ban's Reviews

Likelihood to recommend Dr. Ban

3.7
9 ratings, 8 with a written review
5 star
67%
67%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
33%
33%

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She is sympathize with you and sincerely cares. She’s awesome.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Denise – Aug 31, 2024
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Dr. Ban is a skilled surgeon.She took the time to listen to my concerns and was able to diagnosis my condition on my first visit.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Patti Shipley – Mar 14, 2024
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Excellent care
Hands down best care I have received, great bedside manner and caring approach to my difficult situation.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Mar 03, 2024
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Excellent doctor!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
IM – May 29, 2023
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Excellent doctor with a team approach
Dr. Ban saw my son for what was assumed to be a relatively routine colorectal surgical procedure which had been recommended by a previous doctor outside of the Cleveland area. She immediately recognized serious symptoms that had gone un/misdiagnosed by many other doctors for a few years. She very appropriately canceled the procedure and recommended he be seen by a gastroenterologist for immediate diagnostic work-up due to suspected advanced Crohn's Disease. Without Dr. Ban's competent, kind, patient attention, its not clear what my son's situation would be today. But, instead he is in the care of excellent doctors who are helping him manage his Crohn's Disease successfully. We are truly grateful for her professionalism, skill and hand-holding and highly recommend Dr. Ban.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
L. Schaffer – Sep 17, 2022
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Bad Diagnosis
Get a second opinion from a better doctor. Not to be trusted.
What went well
  • Appointment scheduling
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
Helpful
pbhcle88 – Jul 12, 2022
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Kind and approachable
Dr. Ban was very easy to talk to and gave me all the information I needed.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
What could be improved
No results
Helpful
DLE – Jun 03, 2022
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Doesn't care or listen
Needed 3 appointments to get answers and then had my surgery cancelled by her because I criticized her.
What went well
  • Appointment scheduling
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
1 other person found this helpful
Helpful
Inp4in4life – May 25, 2022
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Leave a review

How was your experience with Dr. Ban?

About Me

biography

Dr. Kristen Ban, MD is a colorectal surgeon in Cleveland, OH. She is affiliated with medical facilities Fairview Hospital and Cleveland Clinic. She is accepting new patients and telehealth appointments.
  • Colorectal Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

American Board of Medical Specialties®
American Board of Colon & Rectal Surgery®
Colon & Rectal Surgery
American Board of Surgery®
General Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Cleveland Clinic Main Campus & Cleveland Clinic Hillcrest Hospital

Cleveland Clinic -Oncology18101 Lorain Ave Cleveland, OH 44111
1

Affiliated Hospitals

  • Cleveland Clinic

    9500 Euclid Ave
    Cleveland, OH 44195
    Recipient of 28
    hospital awards

    America’s 50 Best Hospitals for Surgical Excellence Award™ (2025, 2023)

    Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, and upper gastrointestinal surgery

    America's 250 Best Hospitals Award™ (2025, 2024)

    Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, and upper gastrointestinal surgery

    View all awards

    How patients felt about the care they received at this hospital.

    89%
    Patients said they were given information about recovering at home

    5% higher than the national average

    82%
    Patients would recommend the hospital to friends and family

    17% higher than the national average

    View all patient feedback
  • Fairview Hospital

    18101 Lorain Ave
    Cleveland, OH 44111
    Recipient of 26
    hospital awards

    America’s 100 Best Hospitals for Gastrointestinal Care Award™ (2025, 2024)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    America’s 100 Best Hospitals for Gastrointestinal Surgery Award™ (2025)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    89%
    Patients said they were given information about recovering at home

    5% higher than the national average

    79%
    Patients said that nurses always listened to them and explained things well

    4% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality