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Dr. Kelly Nelson, MD

Dr. Kelly Nelson, MD

Internal Medicine*
35+ years of experience

Dr. Kelly Nelson, MD is an internist in Westbrook, CT and has over 35 years of experience in the medical field. He graduated from Albert Einstein College of Medicine in 1987. He is affiliated with medical facilities such as Yale New Haven Hospital and Lawrence & Memorial Hospital. He is accepting telehealth appointments.

3.3 Star Rating
Based on 34 reviews 3.3 Star Rating (34 reviews)

Practice

5 Pequot Park Rd Ste 301 Westbrook, CT 06498
Telehealth available

At a Glance

  • Area of Expertise
    Dr. Nelson specializes in the area of Internal Medicine. See board certifications
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    America's 250 Best Hospitals Award™ See hospitals
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
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Dr. Nelson's Reviews

Likelihood to recommend Dr. Nelson

3.3
34 ratings, 9 with a written review
5 star
50%
50%
4 star
6%
6%
3 star
3%
3%
2 star
3%
3%
1 star
38%
38%

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Doctor on call
My 94 year old mother was in pain with a UTI on a Friday pm. Office was closed, answering service took my call. Dr Nelson called me back promptly and careful reviewed my mom’s history to prescribe the best possible antibiotic for her symptoms.
What went well
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
D. T-S – Oct 15, 2022
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Found him friendly and informative. He appears casual but is not. Not big on holding your hand but is thorough.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
Helpful
Nov 19, 2020
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I am 69 years old. I have been a patient of Dr Nelson for 19 years. He is by far the best doctor I have ever had. He listens, he explains what he feels is the best approach to care and he prescribes medication in a sensible manner. He is honest and tells it like it is, which some people don't want to hear, but it's what you should do to stay healthy.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Bob – Aug 22, 2020
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I would not recommend anyone going to this lazy and careless physician. At the time of my first visit to him, I was in my early 40's. I was tired, puffy, and could not lose weight. All of those symptoms were highly uncharacteristic of my history. He said, "yeah middle-aged is a (enter inappropriate word here)". Dr. Nelson would not consider taking blood work to see if anything was out of norm. After seeing someone who methodically and appropriately took the time to listen to me, I was diagnosed accurately with Hashimoto's, a thyroid condition and autoimmune disease. The symptoms I told Dr. Nelson were clear signs of Hashimoto's: lethargy, inflammation, and weight gain due to thyroid not working. Do not waste your time and money, and most important get an accurate diagnosis.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
May 11, 2020
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Been a patient for ~5 years. Always a positive experience. Listens to my input and concerns. Competent and patient. Practice is well run and has been helpful to resolve insurance issues.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
New York, NY – Sep 02, 2017
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I saw Dr. Nelson for a tick bite with the typical bulls-eye rash in late 90's and relayed that I had been bitten by two ticks. His PA refused to give antibiotics. Two weeks later I was extremely ill, Dr N told me this was a spider bite & that antibiotics would do no good. Misdiagnosed, I have suffered since. I have neuro-lyme with brain lesions and continue to struggle. When I tried to recover my records I was told they burned in a fire.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
5 others found this helpful
Helpful
Nancy LaPier in Middletown, CT – May 04, 2017
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My first-ever appointment with Dr. Nelson was a physical. However, he left me with more questions than answers in regards to my care. He was rude and condescending, told me that due to my heart issues that "it's a miracle you're still alive". Seriously? Plus, the day after I had this unfortunate encounter, I was admitted to the hospital for a month -long stay. Dr. Nelson was aware of my physical distress but did nothing about it. One star is way too many, -5 stars for this "doctor "
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
5 others found this helpful
Helpful
Old Lyme, CT – Apr 19, 2017
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Dr. Nelson is terrific. He's a straight shooter, doesn't over prescribe medication and is a great listener. You never feel rushed.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
GLB in Durham, CT – Dec 15, 2016
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Dr. Nelson's practice is under-staffed and as a result, communication is difficult. His practice is unable to handle complicated cases.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
6 others found this helpful
Helpful
Essex, CT – Aug 09, 2016
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About Me

biography

Dr. Kelly Nelson, MD is an internist in Westbrook, CT and has over 35 years of experience in the medical field. He graduated from Albert Einstein College of Medicine in 1987. He is affiliated with medical facilities such as Yale New Haven Hospital and Lawrence & Memorial Hospital. He is accepting telehealth appointments.
  • Internal Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Albert Einstein College Of Medicine

    Medical School, 1987
American Board of Medical Specialties®
American Board of Internal Medicine®
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Blood Draw Station-Westbrook5 Pequot Park Rd Ste 301 Westbrook, CT 06498
1

Affiliated Hospitals

  • Middlesex Hospital

    28 Crescent St
    Middletown, CT 06457
    Recipient of 15
    hospital awards

    America's 100 Best Hospitals Award™ (2023)

    Top 5% in the nation for consistently delivering clinical quality

    America's 250 Best Hospitals Award™ (2023)

    Top 5% in the nation for consistently delivering clinical quality

    View all awards

    How patients felt about the care they received at this hospital.

    89%
    Patients said they were given information about recovering at home

    5% higher than the national average

    80%
    Patients said that doctors always listened to them and explained things well

    4% higher than the national average

    View all patient feedback
  • Yale New Haven Hospital

    20 York St
    New Haven, CT 06510
    Recipient of 6
    hospital awards

    America's 250 Best Hospitals Award™ (2025, 2024)

    Top 5% in the nation for consistently delivering clinical quality

    View all awards

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    76%
    Patients said that doctors always listened to them and explained things well
    View all patient feedback
  • Lawrence & Memorial Hospital

    365 Montauk Ave
    New London, CT 06320
    Recipient of 3
    hospital awards

    How patients felt about the care they received at this hospital.

    82%
    Patients said they were given information about recovering at home

    2% lower than the national average

    75%
    Patients said that doctors always listened to them and explained things well

    1% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality