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Lawrence & Memorial Hospital

Lawrence & Memorial Hospital is a medical facility located in New London, CT. This hospital has been recognized for Outpatient Joint Replacement Excellence Award™ and Joint Replacement Excellence Award™.

59%

Patient Experience Rating

6% lower than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

Outpatient Joint Replacement Excellence Award™

Outpatient Joint Replacement Excellence Award™ (2024, 2023)

Superior clinical outcomes in hospital outpatient total knee and total hip replacement

Joint Replacement Excellence Award™

Joint Replacement Excellence Award™ (2023)

Superior clinical outcomes in knee and hip replacement

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

3 ratings were worse than expected

  • Catheter-related bloodstream infections acquired at the hospital
  • Pressure sores or bed sores acquired in the hospital
  • Deep blood clots in the lungs or legs following surgery

9 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Sepsis

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Total Knee Replacement

In Hospital

Worse than Expected

Hip Fracture Treatment

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

As Expected

Outpatient Rotator Cuff Repair

In Hospital

As Expected

Outpatient Total Knee Replacement

In Hospital

As Expected

Outpatient Total Hip Replacement

In Hospital

Better than Expected

Specialty Excellence Awards

Outpatient Joint Replacement Excellence Award™

Outpatient Joint Replacement Excellence Award™

2024, 2023

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Benign Prostatic Hyperplasia

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Spinal Fusion

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Carotid Procedures

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
57%

Patients who gave a rating of 9 or 10

9% lower than the national average

59%

Would definitely recommend

6% lower than the national average

Lawrence & Memorial Hospital

National Average

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%74%75%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%54%57%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%50%58%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%82%84%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%75%76%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%44%47%

Lawrence & Memorial Hospital

National Average

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%66%67%

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%45%55%

Providers

Provider Reviews

Dr. Blasberg is an incredibly knowledgeable, personable, and skilled thoracic surgeon. He was very thorough in his evaluation and proactive in performing my thoracic surgery, which I am very grateful for. He is very responsive in all communication and has a warm and caring approach to his patients....

Apr 23 2025

Review for Dr. Blasberg

Dr. Verma may be the best physician I have ever gone to. She is not only extremely capable and an expert in her field, but also has the rare gift of being able to relate to her patients in a deeply personal way. She explains scientific information so that it is understandable. She does not rush a...

Apr 23 2025

Review for Dr. Verma

Great. I’m also looking to see where she’s practicing now as I would like to continue with her

Apr 21 2025

Review for Dr. Whalen

Submitted refill request - Dr. Carter made error by incorrectly filling the quantity that is normally prescribed - if he would have taken the time to look at records he would have noticed the normal quantity. When I got home the script was less than normally prescribed for over the past year - I...

Apr 19 2025

Review for Dr. Carter

An intelligent and caring doctor with a positive and calm attitude. She has improved my voice more than anyone else. Definitely afavorite!

Apr 18 2025

Review for Dr. Kohli

Location

Lawrence & Memorial Hospital

365 Montauk Ave, New London CT 06320

CallDirections

(860) 442-0711

Frequently Asked Questions

Where is Lawrence & Memorial Hospital located?

Lawrence & Memorial Hospital is located at 365 Montauk Ave, New London, CT 06320. Find other locations and directions on Healthgrades.

Has Lawrence & Memorial Hospital won any recent awards from Healthgrades?

Yes, Lawrence & Memorial Hospital has been awarded with Outpatient Joint Replacement Excellence Award™ and Joint Replacement Excellence Award™ in the past two years.

Is Lawrence & Memorial Hospital highly rated with patients?

59% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Lawrence & Memorial Hospital score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at Lawrence & Memorial Hospital?

Phone number, appointment information, and directions can be found on Healthgrades Lawrence & Memorial Hospital profile..

How does Lawrence & Memorial Hospital rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

365 Montauk Ave

New London, CT 06320

Directions

(860) 442-0711