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Dr. Jing Dong, MD

Dr. Jing Dong, MD

Ophthalmology*
35+ years of experience

Dr. Jing Dong, MD is an ophthalmologist in Athens, GA and has over 35 years of experience in the medical field. Dr. Dong has extensive experience in Eye Conditions. He graduated from Tianjin Medical College in 1988. He is affiliated with medical facilities such as Piedmont Athens Regional Medical Center and Navicent Health Baldwin. He is accepting new patients.

3.7 Star Rating
Based on 54 reviews 3.7 Star Rating (54 reviews)

Practice

651 S Milledge Ave Athens, GA 30605

At a Glance

  • Area of Expertise
    Dr. Dong specializes in the area of Ophthalmology. See board certifications
  • Trustworthy
    Patients said this doctor is trustworthy. See reviews
  • Practices at Top Hospital
    Patient Safety Excellence Award™ See hospitals
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
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Dr. Dong's Reviews

Likelihood to recommend Dr. Dong

3.7
54 ratings, 33 with a written review
5 star
63%
63%
4 star
4%
4%
3 star
0%
0%
2 star
4%
4%
1 star
30%
30%

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Excellent doctor
Dr. Dong is an excellent doctor and his staff is thorough and helpful. I had a procedure about 9 months ago and everything is great with my vision. He made me feel at ease ahead of and during the procedure and explained everything well. He is very technically skilled and compassionate. Highly recommend!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 25, 2025
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Assessment was fragmented and inadequate. High volume of patients he sees for surgery exceeds his available time (rushed, frenetic) as well as his level of clinical surgical expertise, and his poor physician-patient communication ability. He has difficulty assimilating oral information, is condescending, and he responds defensively if contradicted with facts. Also recommend greater transparency of surgical process, including anesthesia, and specifics of aftercare. Poor outcome.
What went well
No results
What could be improved
No results
3 others found this helpful
Helpful
Feb 08, 2025
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Cataract surgery
Dr. Dong, along with every team member I interacted with, were extremely professional and competent. One word sums up my experience: outstanding.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dianne McNamara – Oct 24, 2024
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Great overall experience, very knowledgeable in w
Dr Dong & staff were very nice and friendly. Answered all questions and concerns upon arrival and at check out. Would recommend him if you're having eye complications.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Aug 30, 2024
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PRK
So far so good. Had PRK 4 days ago. The surgery itself was not painful. Recovery over the weekend was. All that was left xplained upfront and expected. The staff, especially Jennifer, was very informative and I knew what to expect as we went. Dr, Dong was very good and gave me all the information needed to decide which surgery would be best.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Apr 16, 2024
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Unacceptable
Dr. Dong is a knowledgeable, competent ophthalmologist. However, his manner with me was disrespectful, dismissive. I began seeing Dr. Raj at the same practice and received the kind, thoughtful care I expected all along.The office staff, although friendly, is not dependable when it comes to prescription refills and when advocating for me with the insurance companies.
What went well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
3 others found this helpful
Helpful
Feb 23, 2024
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The absolute BEST!
Dr. Dong is the best Ophthalmologist I have ever seen or heard of. He is so knowledgeable and caring. His staff is also top notch. Everyone is so outgoing and friendly. Each of them are attentive to your needs and do their job to perfection. Best experience that I have had at any eye doctor. The care you receive is definitely worth the wait time.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Feb 08, 2024
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Dr Dong did my Lasik procedure. Everyone was so kind and attentive. Thanks, Dr Dong, Jennifer, & Bridget.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Garrett T. – Jan 26, 2024
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Cataract
Excellent care with excellent result
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Jan 26, 2024
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great doctor
Dr. Dong is an amazing doctor. He is so knowledgeable and always has my best interest in mind when taking care of me. Highly recommend!!!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Ashley H – Jan 26, 2024
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Dr Dong is the best in town
Dr Dong’s office is a very busy place because he is the best ophthalmologist in town. You never go to a restaurant that always has an empty parking lot. As i understand he is a medical doctor and usually will bill my medical insurance he has an option of two optometrist in his offices that can bill my vision insurance. His staff was very helpful in explaining this process and explaining my exam. I had cataract surgery in 2021 and Dr Dong was completely honest about my options. I wanted to pay for the best results. He explained i wasn’t a candidate and showed me why it wouldn’t work for me. I was thankful that he didn’t just want my money. As he may be a fast pace doctor he has his staff trained properly to educate and answer any questions! I would recommend him to anyone.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
1 other person found this helpful
Helpful
Jan 26, 2024
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Wonderful doctor!
Dr. Dong really does care for his patients. I feel very well taken care of after leaving his office. He is the only surgeon in the area that I would trust to do surgery on my eyes. I recommend him to anyone that asks about an eye doctor in the area, especially for cataract surgery!
What went well
  • Appointment scheduling
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Jan 26, 2024
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Excellent surgeon
Dr. Dong did cataract surgery on both of my eyes. My vision is better than it has been since I was a child! I felt cared for by everyone through every step of the process. Dr. Dong is the best surgeon around by far.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Jan 25, 2024
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Amazing surgeon
Had my first cataract surgery Tuesday, amazing results! Dr. Dong and his staff are the absolute best!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 25, 2024
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What a wonderful experience!!
Dr. Dong is very knowledgeable. He gave me the most thorough exam and even checked on things that I was not specifically going in for. And it was still a very quick appointment.
What went well
  • Appointment wasn't rushed
What could be improved
No results
1 other person found this helpful
Helpful
One Happy Patient – Jan 25, 2024
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Great visit
I visited the office yesterday and from the beginning to end was very pleasant. From staff to doctor, everyone was awesome. Thank you Dr. Dong for establishing such a great team!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 25, 2024
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Things are too fast, my R eye is fluctuates.
Things were rush-rush. While they're putting drops in my eyes they are rushing to get a reading on my eyes. Wish I had not relied on the concept of a professional. They scheduled too many patents at the same time. Now, my dominant eye has changed sides and my R eye needs a new prescription sometimes as soon as the last new lens was made. I had gone in for cataracts - but had none of the problems other people had - but my regular eye Dr. was no longer able to write a prescription. Now, regardless of who would do the corrective procedure, it's me that would have top put up with the discomfort and follow-up BS.
What went well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
  • Appointment was rushed
2 others found this helpful
Helpful
Nov 01, 2023
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Terrible service
Dr Dong is a ripoff. Never used my Eye Insurance wanted to use my medical insurance which cost me more. Wife used him for several years and her eyes kept getting worse and worse. Told her last time she had the start of cataracts gave her a prescription for glasses and they were worse. Went back and said everything was good. Made an appointment in Commerce with U and M Eye care. Doctor told her there she should have had cataract surgery years ago. She had surgery today. All went very good. Very please with U&M Eye Care. I also made a appointment with U&M they used my Eye Insurance and with my eye plan I get one checkup a year so no charge
What went well
  • Appointment scheduling
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Apr 29, 2023
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No problem with Dr. Dong, but a problem with his office staff. When they are contacted by a pharmacy for verification of a prescription refill, they never get back to the pharmacy. I always end up having to call Dr. Dong's office myself to get a response. This has happened time after time.
What went well
No results
What could be improved
No results
3 others found this helpful
Helpful
May 04, 2021
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Had Cataracts removed and multi-focus lens put in. Paid for the latest and greatest and still can not see good out of my left eye. Last visit a couple of week ago had barely legal vision to drive. Dr. Dong keeps offering glass!!!!!!!!!! Did not pay over $7000 to wear glasses, was wearing them before surgery and was told by paying the extra $$$$$ and getting the latest and greatest, that I would not to have to wear glasses. Add the fact that I have to put drops in my eyes all day long. Not a happy camper.
What went well
  • Staff friendliness
What could be improved
  • Office environment
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
7 others found this helpful
Helpful
Disappointed – Oct 13, 2020
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About Me

care philosophy

Dr. Dong strives to stay on the cutting edge of technology and innovation.  He likes to offer his patients the best on the market so that they may acheive the outcome they desire.  

biography

Dr. Jing Dong is a board-certified ophthalmologist and currently serves as the owner and president of Georgia Center for Sight and American Eye Surgery Center in Athens, GA. He founded the Georgia Center for Sight in 2001 and has deep expertise...read more
  • Ophthalmology

  • Cataract Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Louisville School Of Med

    Residency Hospital, 1998
  • University Of Louisville Hospital

    Internship Hospital, 1995
  • University Of Lousiville

    1994
  • Kentucky Lions Eye Center

    Fellowship Hospital, 1994
  • Tianjin Medical College

    Medical School, 1988
  • Nankai University

    Undergraduate School, 1983
American Board of Medical Specialties®
American Board of Ophthalmology®
Ophthalmology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Chinese

  • Mandarin

Locations

Practice

American Eye Surgery Center Inc651 S Milledge Ave Athens, GA 30605
1
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:00pm
    • Tue: 8:00am - 5:00pm
    • Wed: 8:00am - 5:00pm
    • Thu: 8:00am - 5:00pm
    • Fri: 8:00am - 5:00pm
  • Directions

Practice

Family EyeCare Associates of Milledgeville PC111 Fieldstone Dr Ste 100 Milledgeville, GA 31061
2
Office12877 Jones St Lavonia, GA 30553
3

Practice

Georgia Center for Sight1110 Commerce Dr Ste 112 Greensboro, GA 30642
4

Affiliated Hospitals

  • Piedmont Athens Regional Medical Center

    1199 Prince Ave
    Athens, GA 30606
    Recipient of 15
    hospital awards

    Patient Safety Excellence Award™ (2025, 2024)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    America's 250 Best Hospitals Award™ (2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home

    3% higher than the national average

    80%
    Patients said that doctors always listened to them and explained things well

    4% higher than the national average

    View all patient feedback
  • St. Mary's Sacred Heart Hospital

    367 Clear Creek Pkwy
    Lavonia, GA 30553

    How patients felt about the care they received at this hospital.

    84%
    Patients said they were given information about recovering at home

    4% lower than the national average

    81%
    Patients said that doctors always listened to them and explained things well

    1% lower than the national average

    View all patient feedback
  • Navicent Health Baldwin

    821 N Cobb St
    Milledgeville, GA 31061

    How patients felt about the care they received at this hospital.

    79%
    Patients said they were given information about recovering at home

    5% lower than the national average

    76%
    Patients said that doctors always listened to them and explained things well
    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality