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Dr. Jennifer Balguma, MD

Dr. Jennifer Balguma, MD

Family Medicine*
20+ years of experience

Dr. Jennifer Balguma, MD is a family medicine physician in Chino, CA and has over 20 years of experience in the medical field. She graduated from Autonomous University of Guadalajara School of Medicine in 2002. She is affiliated with medical facilities Casa Colina Hospital and Kaiser Permanente Fontana Medical Center. She is accepting new patients and telehealth appointments.

4.1 Star Rating
Based on 18 reviews 4.1 Star Rating (18 reviews)

Practice

11911 Central Ave Chino, CA 91710
Telehealth available

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Dr. Balguma's Reviews

Likelihood to recommend Dr. Balguma

4.1
18 ratings, 7 with a written review
5 star
78%
78%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
22%
22%

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Don't go to her.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
Helpful
Grimes – Oct 05, 2024
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My neighbor recommended Dr. Balguma to me last year and I have been on her waiting list since then! I went to urgent care a few days ago and saw the most genuinely caring physician who listened to me intently and treated me for a lung infection. I was so sick and out of it that I didn’t realize it was Dr. Balguma until I saw her name on my prescription bottle! I can see why she has a crazy waiting list just to be on her patient panel!! Excellent doctor and highly recommended!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Christina T. in Chino Hills, CA – Jun 09, 2019
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I was on a waiting list for a little over a year to get on Dr. Balguma’s patient panel and it was so worth the wait! She is the most compassionate doctor I know! She has a very tender bedside manner, listens well and doesn’t stare at her computer screen while I talk to her like my previous doctor! She addresses every one of my concerns and she sets up telephone visits to follow up with me to make sure I’m doing ok! My husband and mother are still waiting to get on her patient panel.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Yvette Torres in Ontario, CA – Aug 13, 2018
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My wife has been seeing Dr. Balguma for the last 8 years and has convinced me to change my doctor to Dr. Balguma. I’m so grateful that I did! My previous doctor did not tell me that I had high cholesterol or prediabetes! Dr. Balguma ran tests and has started me on a diet and exercise plan. She is very thorough and gives very detailed explanations. Even though she is a female physician, she makes me feel very comfortable when I come to her for male issues. I highly recommend her to anyone!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
6 others found this helpful
Helpful
Daniel S. in Chino Hills, CA – Aug 12, 2018
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Dr. Balguma is the most gentle and compassionate physician I’ve ever met! She treats both my parents who are only Spanish speaking and my 4 year old son who feels so comfortable with her! I have come to Dr. Balguma listens well, is very thorough and explains everything in detail before she proceeds with an exam. I have recommended her to my friends and the rest of my extended family.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Sophia Contreras in Chino Hills, CA – Jul 29, 2018
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Dr. Jennifer Balguma was a really awful doctor. She gave really bad advice. When I tried to talk to Dr. Balguma she started yelling like a crazy person. I found a new great doctor and am so glad I never have to see her again.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
rainbowskies – Jun 25, 2018
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Dr. Balguma answered all of my mother's questions and we left her office very satisfied and happy with the experience. My husband and myself are on the waiting list to get on her patient panel.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
7 others found this helpful
Helpful
Abbey in Chino Hills, CA – Feb 28, 2016
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About Me

care philosophy

Health care leader whose mission is to keep you healthy. Under-one-roof convenience, 24-hour advice nurse, and online access to manage your health - anytime.
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Autonomous University Of Guadalajara School Of Medicine

    Medical School, 2002
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Kaiser11911 Central Ave Chino, CA 91710
1
Ucsf155 N Fresno St Fresno, CA 93701
2

Affiliated Hospitals

  • Casa Colina Hospital

    255 E Bonita Ave
    Pomona, CA 91767
    Recipient of 6
    hospital awards

    Outstanding Patient Experience Award™ (2024, 2023, 2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home

    3% higher than the national average

    83%
    Patients said their room and bathroom were always kept clean

    16% higher than the national average

    View all patient feedback
  • Kaiser Permanente Fontana Medical Center

    9961 Sierra Ave
    Fontana, CA 92335
    Recipient of 2
    hospital awards

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home

    3% higher than the national average

    79%
    Patients said that doctors always listened to them and explained things well

    3% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality