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Kaiser Permanente Fontana Medical Center

Kaiser Permanente Fontana Medical Center is a medical facility located in Fontana, CA. This hospital has been recognized for America’s 100 Best Hospitals for Spine Surgery Award™ and America’s 100 Best Hospitals for Prostate Surgery Award™.

73%

Patient Experience Rating

8% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Spine Surgery Award™

America’s 100 Best Hospitals for Spine Surgery Award™ (2025)

Superior clinical outcomes in back and neck surgeries and spinal fusion procedures

America’s 100 Best Hospitals for Prostate Surgery Award™

America’s 100 Best Hospitals for Prostate Surgery Award™ (2023)

Superior clinical outcomes in prostate removal surgery and transurethral resection of the prostate

Safety Ratings

How well a hospital safeguards patients from potential complications

An event relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • Catheter-related bloodstream infections acquired at the hospital

1 rating was better than expected

10 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Valve Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Coronary Artery Bypass Graft (CABG) Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Respiratory Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Sepsis

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Gastrointestinal Bleed

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Cranial Neurosurgery

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Prostate Removal Surgery

In Hospital

As Expected

Transurethral Prostate Resection Surgery

In Hospital

As Expected

Specialty Excellence Awards

America’s 100 Best Hospitals for Prostate Surgery Award™

America’s 100 Best Hospitals for Prostate Surgery Award™

2023

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Spinal Fusion

In Hospital

As Expected

Back and Neck Surgeries (without Spinal Fusion)

In Hospital

As Expected

Specialty Excellence Awards

America’s 100 Best Hospitals for Spine Surgery Award™

America’s 100 Best Hospitals for Spine Surgery Award™

2025

Complication Based Ratings

Procedure/ConditionIn Hospital

Carotid Procedures

In Hospital

As Expected

Abdominal Aortic Aneurysm Repair

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
74%

Patients who gave a rating of 9 or 10

8% higher than the national average

73%

Would definitely recommend

8% higher than the national average

Kaiser Permanente Fontana Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%79%76%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%87%84%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%64%58%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%66%57%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%78%75%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%51%47%

Kaiser Permanente Fontana Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%61%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%67%67%

Providers

Provider Reviews

She is horrible. Thank god i only see hoag drs but my parents since this thing. My mom has been losing her memory but she does nothing. She continues to allow my mother to have a drivers license knowing she probably has early dementia. She over prescribes her pain meds for last 15 years causing...

Apr 24 2025

Review for Dr. Lee

Dr. Metcalf save my son's life. When all the ob-gyn thought everything was doing ok and would push for normal delivery, the moment she clocks in her shift, no hesitation she did emergent C-section on me despite being 9cm dilated, only to find out my son's cord was obstructing his neck which he...

Maebel San Agustin Apr 20 2025

Review for Dr. Metcalf

This dr has been covering for my primary care dr while my dr is on vacation. When I requested a refill of medications, he approved the 2 medications right away. For the 3rd med, waited 3 days, then required a urine test but didn't notify me. When I found out, I did the test right away. Now, he...

Apr 17 2025

Review for Dr. Duong

She explained my diagnosis in a way I could understand.she really listened to what I had to say and gave feedback on our conversation.she made time for my questions.

Apr 12 2025

Review for Dr. St John

I have seen Dr. Ali I believe for the last ten years or more. He is an excellent doctor, his care and service are great. He listens carefully and answers my questions, he helps the best possible way that he can, he explains everything well and he takes his time to make sure I understand everything...

Apr 10 2025

Review for Dr. Alimohammadi

Location

Kaiser Permanente Fontana Medical Center

9961 Sierra Ave, Fontana CA 92335

CallDirections

(833) 574-2273

Frequently Asked Questions

Where is Kaiser Permanente Fontana Medical Center located?

Kaiser Permanente Fontana Medical Center is located at 9961 Sierra Ave, Fontana, CA 92335. Find other locations and directions on Healthgrades.

Has Kaiser Permanente Fontana Medical Center won any recent awards from Healthgrades?

Yes, Kaiser Permanente Fontana Medical Center has been awarded with America’s 100 Best Hospitals for Spine Surgery Award™ and America’s 100 Best Hospitals for Prostate Surgery Award™ in the past two years.

Is Kaiser Permanente Fontana Medical Center highly rated with patients?

74% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Kaiser Permanente Fontana Medical Center score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at Kaiser Permanente Fontana Medical Center?

Phone number, appointment information, and directions can be found on Healthgrades Kaiser Permanente Fontana Medical Center profile..

How does Kaiser Permanente Fontana Medical Center rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

9961 Sierra Ave

Fontana, CA 92335

Directions

(833) 574-2273