Dr. Jana Waters, MD

Efficient office, as well as personable staff. Will definitely be returning to see Dr Waters.

Avoid Stone Oak Ophthalmology! Following is feedback from my January 6, 2022, appointment. Front office staff made numerous errors. Technologist made wrong assumptions during testing, misquoted my input, and did not verify terms used for diagnosis. Dr. Waters did not verbalize a summary of my overall eye health during my exam. She was negligent to touch my eyes without alerting me. In a callous manner she shouted Macular Hole as she reviewed my eye, but she denied stating this diagnosis during a follow-up call. She documented Epiretinal Membrane and Macular Pucker as separate conditions; they are interchangeable terms. She documented diagnosis codes for Dry Eye Syndrome and postop LASIK but did not verbalize her findings. She lied about my husband providing her with my prescription before I had LASIK surgery. During this same follow-up call, Dr. Young was not interested in my feedback related to her practice. These issues resulted in an extremely poor patient experience!