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Dr. James Ridgway, MD

Dr. James Ridgway, MD

Cosmetic, Plastic & Reconstructive Surgery*
20+ years of experience

Dr. James Ridgway, MD is a plastic surgeon in Bellevue, WA and has over 20 years of experience in the medical field. He graduated from University of Arizona College of Medicine – Phoenix in 2003. He is affiliated with medical facilities such as Evergreenhealth Medical Center-Kirkland and Overlake Medical Center & Clinics. He is accepting new patients.

4.3 Star Rating
Based on 34 reviews 4.3 Star Rating (34 reviews)

Ridgway Face & Aesthetic Center

1231 116th Ave NE Ste 900 Bellevue, WA 98004

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Dr. Ridgway's Reviews

Likelihood to recommend Dr. Ridgway

4.3
34 ratings, 13 with a written review
5 star
82%
82%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
18%
18%

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Most Expensive Regret
The character limit is too low to accurately capture how disempowering, hurtful, and overall disappointing working with Dr. Ridgway turned out to be. I naively misinterpreted his ego for competence and ignored my gut feeling I had picked the wrong doctor. After a revision with a much kinder doctor with a skilled eye, I can finally move on from this process. Paying a second time for this procedure was expensive, but the emotional and physical cost of not moving on from this experience was higher.
What went well
  • Listened & answered questions
  • Appointment wasn't rushed
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
  • Long wait times
4 others found this helpful
Helpful
ERosen – Oct 22, 2024
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By far the best
Dr. Ridgway has an outstanding team and an amazing facility. I was very nervous about the entire process, but Dr. rRdgway and his team always put me at ease and were there EVERY step of the way. I could not be happier and highly recommend this gifted surgeon.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
May 06, 2024
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Very very happy!
Dr. Ridgeway is one of the most caring, professional and personable doctors I have ever met. He is exceptionally detailed and it shows in the quality of his work. I interviewed so many doctors until one of my friends recommended him - and she was absolutely right! Completely legitimate practice with amazing staff, state of the art facilities in the heart of Bellevue. I am never going anywhere else. My facelift, eye surgery and laser treatment entirely washed away at least 17 years. Just amazing and I and so very happy with my results.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Very very happy – Nov 09, 2023
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Lip lift gone wrong
I had been going to Dr Ridgway for years for injectables and we had built a rapport, until recently he started exhibiting strange hot-cold behaviors, often late to appointments, one time I waited nearly 2 hours in his office with a very aggressive attitude. I should’ve trusted my guy at the time… Dr Ridgway performed a lip lift that left my nose quite disfigured. I went in with a natural looking nose, it was one feature I loved about myself, a nose I was born with, in the lip lift procedure he mowed down the nasal sills of both… now they look totally off. My nostrils seem more open and wide. It has been nearly 4 months post op so all the swelling is down at this point. I tried addressing the issue with him directly but he brushed me off, downplaying it as if I’m over-reacting… He assured me that this was the only way to perform lip lifts, incising into the nose, that placing an incision under the nose will create a scar. I would think twice before entrusting him with your face.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Long wait times
20 others found this helpful
Helpful
Disappointed – Dec 27, 2022
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Turning back the clock
I have been thinking about lower face revision and blepharoplasty for seven years and consulted with multiple surgeons. Nothing felt right until I met Dr. ridgway. He is a perfectionist and sees every patient as a unique person. He truly cares about his patients and their results. I am beyond thrilled with his work and would recommend Dr. ridgway to anybody!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Nov 01, 2022
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Fantastic doctor!
Dr. Ridgeway is truly an artist. He is compassionate, caring, and has an excellent eye for detail. I could not be more happy with my results!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
6 others found this helpful
Helpful
Happy Again – Jun 03, 2022
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I would give him zero stars if I could. My appointment was scheduled for 2 pm. At 2:45 Dr.Ridgway was sill not in the exam room, in which I was placed by the nurse to wait for him. After nearly 1 hour of waiting I told the nurse i could not wait any longer. This was obviously related to Ridgway who finally showed up but only to ask me if i wanted to leave. He waa unpleasant and cocky. Not one word of apology.
What went well
  • Office environment
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
18 others found this helpful
Helpful
Dec 12, 2019
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This is the plastic surgeon you want. His credentials are impeccable, his surgical skills outstanding and his bedside manner beyond compassionate. He will vision your transformation with the well-studied understanding of fundamental facial structure combined with his innate artistic sensibilities. Dr. Ridgway is the ultimate professional who merits a comprehensive five-star rating.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
16 others found this helpful
Helpful
WA – Jun 05, 2018
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Dr. Ridgeway- recommended by my ENT provider. I wanted a small bump on my nose “shaved” down. He also discovered my nare was collapsing with inhalation. He thought about my nose cosmetically but functionally too! My surgery was 3.5 hours long, I woke WITHOUT nausea or pain. Tylenol for mild pain & minimal bruising. No gauze packing-so I could breath better right away! He is an experienced and detailed surgeon. And his staff LOVE him which is a testament to his people skills! He is the best!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
13 others found this helpful
Helpful
SW in Seattle – Jan 10, 2018
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A truly wonderful experience! Dr. Ridgway is professional, caring, compassionate, and patiently answered all of my questions regarding facial paralysis. I could not have had a better experience! So impressed with him and his amazing staff!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
14 others found this helpful
Helpful
Seattle, WA – Oct 28, 2016
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Met many doctors for many reasons in my life, but rarely do you come across a doctor of such excellence as Dr. Ridgway. First and foremost, he LISTENS to you and takes all the time in the world to make sure what you want and what he can do will come out nothing short of sheer perfection. Besides being a highly empathetic,sensitive and warm person his close to unparalleled knowledge and expertise is just formidable and very impressive.My face lift is the best money I have EVER spent. SO HAPPY !
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
15 others found this helpful
Helpful
Camilla B. in Mercer Island, WA – Oct 06, 2016
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Dr. Ridgway is the best plastic surgeon on the planet. He is very cautious, conservative and careful and explains things to you so you know exactly what is going to happen and what to expect. He has a terrific personality and I trust him completely. Am so thankful that I found him for a surgeon for my face and I will be using him and only him for the rest of my life.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
10 others found this helpful
Helpful
Portia's mom in Bellevue, WA – Aug 05, 2016
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Dr. Ridgway was so thorough kind and caring... He alliviated all my fears
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
13 others found this helpful
Helpful
Deborah Toland in Vaughn, WA – Jan 31, 2016
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About Me

care philosophy

My goal is to provide my patients with an aesthetic and naturally balanced outcome through the most advanced and reliable surgical techniques. I believe that safety is paramount to any surgical procedure and is achieved through the highest of standards...read more
  • Cosmetic, Plastic & Reconstructive Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Washington-facial Plastic And Reconstructive Surgery

    Fellowship Hospital
  • University Of California Irvine: Otolaryngology-head & Neck Surgery

    Residency Hospital
  • University Of California Irvine

    Internship Hospital
  • University Of California, Irvine School Of Medicine

    Internship Hospital
  • University Of Arizona College Of Medicine – Phoenix

    Medical School, 2003
  • University Of California Irvine-beckman Laser Institute

American Board of Medical Specialties®
American Board of Otolaryngology - Head and Neck Surgery®
Otolaryngology-Head and Neck Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Ridgway Face & Aesthetic Center

Ridgway Face & Aesthetic Center1231 116th Ave NE Ste 900 Bellevue, WA 98004
1
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 4:00pm
    • Tue: 8:00am - 4:00pm
    • Wed: 8:00am - 4:00pm
    • Thu: 8:00am - 4:00pm
    • Fri: 8:00am - 4:00pm
  • Directions