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Dr. James Hanna, DPM

Dr. James Hanna, DPM

Podiatry*
30+ years of experience

Dr. James Hanna, DPM is a podiatry specialist in Lockport, NY and has over 30 years of experience in the medical field. He graduated from Dr. William M. Scholl College of Podiatric Medicine in 1991. He is affiliated with medical facilities such as Medina Memorial Hospital and Mount St. Mary's Hospital. He is accepting new patients and telehealth appointments.

4.8 Star Rating
Based on 62 reviews 4.8 Star Rating (62 reviews)

Practice

690 Davison Rd Lockport, NY 14094
Telehealth available

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Dr. Hanna is a Healthgrades Choice provider in Podiatry

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Trustworthy
    Patients said this doctor is trustworthy. See reviews
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Dr. Hanna's Reviews

Likelihood to recommend Dr. Hanna

4.8
62 ratings, 54 with a written review
5 star
94%
94%
4 star
3%
3%
3 star
0%
0%
2 star
0%
0%
1 star
3%
3%

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Very thorough examination
My first visit was very thorough. Dr. Hanna took the time to answer all my questions and concerns. I didn't feel rushed and left the office that same day with some relief from the pain that I had been experiencing for many months. I am thankful to have been treated by Dr. Hanna and his staff and look forward to my follow up visits. Everyone was also very kind.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Dan McDonald – Mar 03, 2025
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Highly recommended
I had Dr Hanna treat a callous on the bottom of my foot. The wait time was minimal and staff was courteous. Dr Hanna’s treatment was quick, pain free and applied a metatarsal patch to alleviate the pressure when I walked out of the office. I felt so much better! I highly recommend him.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Diane R – Oct 08, 2024
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This was my first visit to Dr. Hanna. I came in because I had an ingrown toenail. His staff was friendly and professional. Dr. Hanna himself was very caring and gentle. I barely felt a thing. He explained everything and was very cordial and kind. I'm thankful I started to go to him. My wife has been a very happy patient of his for years.
What went well
No results
What could be improved
No results
Helpful
Oct 07, 2024
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Dr. Hanna cares.
Dr. Hanna's office is the first place I would call if I had problems with my feet. He is clear and concise and explains everything right then and there. If you are confused as to what is happening you weren't listening to him. I feel safe there and I know everything will be alright.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mrs.B. – Sep 09, 2024
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Dr. Hanna and the whole staff are great
Great service, very quick and helpful and everybody is very nice and interested in helping you.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Aug 19, 2024
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Doctors Hannas office was very professional. My old foot doctor retired and they were able to get me in pretty quickly. They took me back for my appointment on time, saw me and reviewed my concerns. Dr Hanna explained everything to me and all my options. I was very comfortable with his team and him. They took good care of me.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
JoAnn – Jul 22, 2024
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Explains concerns very thoroughly
Waiting time was less than 5 min. Dr Hanna introduced himself, while so many drs do not, and he was patient & informative addressing each of my concerns 1 at a time to make sure I understood.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
BB – Jul 20, 2024
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Outstanding
It’s always a pleasure to see Dr. Hanna because I know not only is the office friendly and compassionate but I ALWAYS leave feeling 100% better than when I arrived. I have been seeing the Dr for 30 plus years.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
J.A – Jul 17, 2024
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Very Happy Patient!
My primary care physician recommended that I see a podiatrist due to health issues that I am being treated for and reached out to Dr. Hanna for an exam. I was able to get an appiontment the same week. The exams went well and Dr. Hanna explained what each examination was checking for, my results for each exam, and the current condition of my feet and things to monitor and contact his office regarding if I noticed changes in the condition of my feet. Entire staff was very friendly, professional, and answered all of my questions.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jul 01, 2024
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Dr Hanna is very professional
Dr Hanna explained things very thoroughly. He was kind and compassionate
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
May 27, 2024
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Super patient with my daughter
He was super super nice and understanding of my daughter's needs. I would recommend him to anyone
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Rachelle S – May 27, 2024
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Wonderful doctor!
Dr. Hanna was fantastic! I had to see him for in ingrown toenail - he gave me several options to fix it. He then did a simple treatment that I chose. He is very nice and easy to talk to. Would highly recommend him!
What went well
No results
What could be improved
No results
Helpful
Amy C. – Apr 02, 2024
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Very informative
Dr.Hanna was very informative and provided a lot of details to make me feel at ease. I felt comfortable and that he had a vested interest in my well being.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 20, 2024
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2 visits to office for ingrown toenail treatment.
One of my friends told me to go to Excelsior and appt there was 2 weeks out. I should have called Dr Hanna first as I know him from working at a pediatric office close to his in Lockport. We referred patients there. I received an appointment the next day, and he did a simple procedure. He had done this before years ago for me which went very well as did the recent one. It didn't totally take care of the problem so he had to do a more extensive one . That one went well too. Everyone in the office is very kind competent and caring as is Dr. Hanna. I would not hesitate to recommend him to anyone needing care from a podiatrist.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Maxine Kidder – Feb 20, 2024
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Anon
I went to Dr. Hanna, not once, not twice, but THREE times for a wart on bottom of my foot. I explained to him how much pain i was in and i would like it removed. He refused to remove it until i tried a cream, i tried that for months and did nothing and i was still in pain. he still refused. I ended up going to my primary and got it handled instantly when i explained to him what i experienced. I will NEVER go back to Dr. Hanna again, he didn't care how much pain i was in no matter how much i explained to him that i could barely walk on it. The only saving grace that he has is his nurses and receptionist are the absolute nicest people ever. he did listen to what i had to say and he provided some medical jargon about what was happening but he did not give me the treatment i needed or required. Dr. Hanna- if you're reading this- i'm sure you're good with a lot of other podiatrist type of issues, but when someone tells you how much pain they are in even after months that they can barely walk, it's best to give more immediate action rather than letting someone be in agony.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Dec 29, 2023
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Amazing doctor
I have been going to Dr Hanna for a number of years now and I can say that he is a caring, compassionate and knowledgeable doctor. On December 8th he performed a surgery on my toe and I must say that he was amazing and I had an unforgettable experience.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Charlene Strasburg – Dec 18, 2023
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BEST IN THE BUSINESS. Fantastic Foot Doctor.
Dr Hannah is absolutely the best foot doctor in all of Niagara county. Of course I am sure people travel from out of the county to come to him because he is a specialist with many many years experience. The staff are kind and understanding and very helpful as well. I happen to live in Lockport where his office is but even if I were to move a hundred miles away this is a doctor I would travel to see. One look at my feet and he was able to tell me how far along the progression of diabetes had affected me. His staff worked together with my insurance company to get through all the red tape and be able to provide me the specialized Care that I needed and that is not always easy to do with insurance companies as many people know. Definitely five star review.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Douglas Weaver – Nov 13, 2023
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Awesome.
Dr. Hanna and his staff are fantastic. Everyone was very nice and helpful they made the first visit very comfortable and will gladly recommend to everyone
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jj – Aug 29, 2023
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Dr Hanna and staff are really informative and polite
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Aug 21, 2023
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Long term patient
Dr. Hanna thoroughly explains condition, causes and treatment.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jul 17, 2023
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About Me

biography

Dr. James Hanna, DPM is a podiatry specialist in Lockport, NY and has over 30 years of experience in the medical field. He graduated from Dr. William M. Scholl College of Podiatric Medicine in 1991. He is affiliated with medical facilities such...read more
  • Podiatry

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Fountain Valley Regional Hospital And Medical Center

    Residency Hospital, 1993
  • Dr. William M. Scholl College Of Podiatric Medicine

    Medical School, 1991
  • St. Bonaventure University

    Undergraduate School, 1987

Dr. Hanna is a Healthgrades Choice provider in Podiatry

    Read our methodology

    Locations

    Practice

    James R. Hanna DPM PC690 Davison Rd Lockport, NY 14094
    1

    Affiliated Hospitals

    • Medina Memorial Hospital

      200 Ohio St
      Medina, NY 14103

      How patients felt about the care they received at this hospital.

      84%
      Patients said they were given information about recovering at home

      4% lower than the national average

      75%
      Patients said their room and bathroom were always kept clean

      2% lower than the national average

      View all patient feedback
    • Sisters of Charity Hospital

      2157 Main St
      Buffalo, NY 14214
      Recipient of 3
      hospital awards

      How patients felt about the care they received at this hospital.

      85%
      Patients said they were given information about recovering at home

      1% higher than the national average

      76%
      Patients said that doctors always listened to them and explained things well
      View all patient feedback
    • St James Hospital

      7329 Seneca Rd N
      Hornell, NY 14843

      How patients felt about the care they received at this hospital.

      85%
      Patients said they were given information about recovering at home

      1% higher than the national average

      78%
      Patients said that doctors always listened to them and explained things well

      2% higher than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality