Dr. Heather Romero, MD

Dr. Romero has been my PCP for about 1.5 years and I think she is an amazing doctor. Dr. Romero has done so much for me in monitoring my health, helping recommend and referring a specialist for a medical condition, and continuing to review my prescriptions and implemented a care plan. Honestly, my previous experience with other PCP's has been poor to forgettable at best but I know Dr. Romero cares as she takes the time to listen and provides great insight into issues that I may have otherwise dismissed. By all accounts, Dr. Romero is a great person and most definitely deserving of a 5 star rating on here.

I cannot imagine the stress covid has placed on the medical field. However, I do not feel that stress is an excuse to push off and dismiss patients and their health care needs. After years with Dr. Romero and the Northwest office, I switched offices. After having 4 episodes in which my BP is dropping as low as 93/45, the doctor has shown zero interest in my health and getting me answers. She has done nothing but dismiss me and try to push me off onto the practitioners in her office. I have an amazing OBGYN, Cardiologist, and Neurologist that have gone above and beyond to guide me through this (even though their fields have been ruled out as causes), and answer my questions quickly. Sometimes even the same day! Yet I waited weeks only to receive no response from Doctor Romero on her plan moving forward. I suggest avoiding the 3 Mile office all together. They cannot keep anything straight right now.

Heather has always been professional and compassionate. My husband and I both visit her. It's convenient to use the health portal to leave her notes. I've had bad doctors in the past so it's great to find a general practitioner in Grand Rapids that I can trust and that puts me at ease.

Lost all confidence after a few visits . I feel she wanted to docter me on her beliefs of what she would choose for herself . Every single person is different and so are their health needs . I havent been back to Dr . for months because now I have to look for another . So ive been paying for health insurance Ive not been using because of this . Dr's dont listen , they herd you in , get you out . On to the next .