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Dr. Francisco Castillo, MD

Dr. Francisco Castillo, MD

Ophthalmic Plastic & Reconstructive Surgery*
15+ years of experience

Dr. Francisco Castillo, MD is an ophthalmic plastic & reconstructive surgeon in Portland, OR and has over 15 years of experience in the medical field. He graduated from UNIVERSITY OF GUADALAJARA / COLLEGE OF MEDICINE in 2008. He is affiliated with medical facilities Providence Milwaukie Hospital and Providence Portland Medical Center. He is accepting new patients and telehealth appointments.

4 Star Rating
Based on 32 reviews 4 Star Rating (32 reviews)

Practice

10819 SE Stark St Portland, OR 97216
Telehealth available

At a Glance

  • Area of Expertise
    Dr. Castillo specializes in the area of Ophthalmology. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Recent Reviews
    Reviews made in the last 30 days. See reviews
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Dr. Castillo's Reviews

Likelihood to recommend Dr. Castillo

4.0
32 ratings, 23 with a written review
5 star
75%
75%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
25%
25%

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Great experience!
My ptosis repair and blepharoplasty was combined with a brow lift and C02 treatment. Now not only is my droopy eye syndrome and peripheral vision better, I look 15 years younger! First class treatment from Dr. Castillo and his staff.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Apr 22, 2025
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Droopy eyelids. Highly recommend Dr. Castello
For years, my droopy eyelids bothered me greatly, so making the decision to undergo blepharoplasty was a big deal. I couldn't be more pleased with Dr. Castello and his team for making my entire experience exceptionally smooth and comfortable.On the day of my surgery, I was pleasantly surprised at how quickly it all went.The hours spent under anesthesia felt like a peaceful nap. More importantly,I woke up with no pain or discomfort.The best part is that my eyelids look fantastic now and I couldn't imagine a better outcome. I am so grateful for the expertise and care of Dr. Castello and his staff. I highly recommend him to those considering blepharoplasty. Thanks again to Dr Castello. 10/05/2023
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Rick L – Oct 07, 2023
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No Help at all...
I saw this doctor twice specifically for double vision. He offered no help or treatment for either visit and said the double vision would 'probably' go away by itself in 3-4 weeks. A year later, I still have the double vision with no end in sight. On the 3rd visit to his office he said I "didn't need to come back unless I just wanted to'. He made no attempt to offer treatment, took my, and my insurance money, for these visits, offered zero help, then says I don't need to come back again unless I 'want'to! He was somewhat paternalistic; not appreciated nor helpful. The very least he should have done is refer me to someone qualified or interested in helping me. EyeHealth doctors need to be monitored - there are too many taking money and offering no help.
What went well
No results
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Mar 14, 2023
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Wonderful experience for Ptosis repair
4 months ago Dr. Castillo performed bilateral ptosis repair and blepharoplasty. From his initial consultation to the surgical procedure and then follow-up evaluations, he and his staff were professional and attentive, took time to answer all of my questions and made sure I was satisfied with their answers. Dr. Castillo surgical work was done with a high level of precision, a testament to his expertise. Ptosis repair is a complicated procedure and the results of my surgery are exceptional. I now have perfectly balanced, open and youthful eyes! I regret not going to see Dr. Castillo sooner.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Nov 03, 2022
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Dr. Castillo performed eye surgery on me. He did a wonderful job. He was very kind and caring. He even called me that Saturday evening to check on me. I would highly recommend him.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Trudy – Apr 25, 2022
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I had a side vision problem my eyelids upper were fat coming down and Dr Castillo did excelente surgery, he is one of these doctors that there are a few , thank you Doctor Castillo
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Manuel Orellana – Mar 09, 2022
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Blepharoplasty surgery
Dr. Castillo and his assistants were all wonderful to work with. My eyelids were causing some vision issues and resting on my eyelashes which was causing irritation under the fold of skin on one eye. My vision has improved and my eyelids are no longer droopy which makes me very happy. Thank you Dr. Castillo for your excellent work and your staff for making everything go well.
What went well
No results
What could be improved
No results
Helpful
K Tamarin – Mar 06, 2022
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Dr. Castillo & all his staff were very kind, professional & concerned with the comfort of their patient before & after surgery. My surgery was pain free & excellent recovery. Very pleased with my experience with Dr. Castillo. Highly recommend !
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Office environment
1 other person found this helpful
Helpful
Tamara Abbenhaus – Dec 21, 2021
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Being treated by Dr. Castillo was a pleasure. Him and his staff has great vibes. With every visit it felt more like family keeping up and checking in on progress. My eyes are better for it. Thank you.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Mama T – Dec 03, 2021
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Dr Castillo was clear and confident in his evaluations. He asked me questions and explained what could and could not be done to improve my vision and appear. The surgery and follow up was efficient and the practical and aesthetic results were better than I expected! I wholeheartedly recommend Dr Castillo!
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Harper – Oct 07, 2021
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I am extremely satisfied with the procedure that Dr. Castello did on my eyelids and brows. I would definitely recommend him.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Lois Allen – Aug 06, 2021
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I am very pleased with the three procedures I had performed. My eyes watered continuously so an ectropion repair was done. I also had the upper and lower eyelids done as well. I’m surprised how much better I can see without the eye lids covering my eyes and my eyes no longer water. Also I don’t look so tired anymore. Dr Castillo explains every procedure well including the risks. I never felt rushed. Most times he sat down so he was communicating to me at eye level. I’m at 6 months out now and the scaring is almost all gone.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jun 22, 2021
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He was very professional and very pleased with my eye surgery
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Carol Serbick – May 08, 2021
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I have been seeing Dr Castillo for a number of years and have found him to be an excellent doctor. He recently performed eyelid surgery on me and I’m so happy with the results!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
LeeAnn Anderson Lozon – Mar 01, 2021
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The doctors, nurses, and staff are very helpful and they have excellent customer service. Dr. Castillo explains things easily and is always available to answer any phone calls with concerns or questions you might have. I was very happy with the work that he did on my eyes
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Tammy W – Jan 22, 2021
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Dr. Castillo did my eyelid lift. I was having difficulty with night driving from droopy lids contributing to insufficient light and terrible glare. The surgery itself was painless, and recovery went as I had been told to expect. There is a big improvement in my satisfaction with night driving. I have a bit of numbness on the edge of my lids that I am told will subside within 6 months. I would definitely use Dr. Castillo again.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
No results
Helpful
Jan 20, 2021
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Great surgeon. Great results!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 13, 2021
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After 20+ yrs with another opthalmalogist who had retired in the spring I searched for another doctor with good credentials and good reviews. I was not disappointed. Dr Castillo has a calm demeaner and very kind and knowledgable. I was very happy with my fit for new glasses. I highly recommend Dr Castillo.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Judy Kramer – Dec 02, 2020
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I went in for a stye to have removed. Everyone was nice and professional, I felt they had good safety precautions too
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
DEBORAH – Dec 01, 2020
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Excellent Dr. I would highly recommend him to friends who would want to do the same procedure that I went through.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nov 23, 2020
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About Me

biography

Dr. Francisco Castillo is a fellowship trained Oculoplastics Specialist. He completed this ophthalmology residency at the Mayo Clinic College of Medicine, Rochester, MN and his fellowship at the Wayne State University School of Medicine in Detroit, MI
  • Ophthalmic Plastic & Reconstructive Surgery

  • Ophthalmology

  • Oculoplastic Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Mayo Clinic College Of Medicine 2014

    Residency Hospital
  • Wayne State University School Of Medicine

    Fellowship Hospital, 2016
  • Mayo Clinic Alix School Of Medicine

    Internship Hospital, 2010
  • University Of Guadalajara / College Of Medicine

    Medical School, 2008
  • University Of Guadalajara Guadalajara, Mexico

    Medical School, 2008
  • Monterrey Institute Of Technology

    Undergraduate School, 2002
American Board of Medical Specialties®
American Board of Ophthalmology®
Ophthalmology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

Eye Health Northwest P.C.10819 SE Stark St Portland, OR 97216
1
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:00pm
    • Tue: 8:00am - 5:00pm
    • Wed: 8:00am - 5:00pm
    • Thu: 8:00am - 5:00pm
    • Fri: 8:00am - 5:00pm
    • Sat: 8:00am - 12:00pm
    • Sun: closed
  • Directions

Practice

Eye Health Northwest P.C.24601 SE Stark St Troutdale, OR 97060
2
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:00pm
    • Tue: 8:00am - 5:00pm
    • Wed: 8:00am - 5:00pm
    • Thu: 8:00am - 5:00pm
    • Fri: 8:00am - 5:00pm
  • Directions

Practice

Consultants In Ophthalmic & Facial Plastic Surgery29201 Telegraph Rd Ste 324 Southfield, MI 48034
3

Practice

Eye Health Northwest P.C.5050 NE Hoyt St Ste 245 Portland, OR 97213
4
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:00pm
    • Tue: 8:00am - 5:00pm
    • Wed: 8:00am - 5:00pm
    • Thu: 8:00am - 5:00pm
    • Fri: 8:00am - 5:00pm
    • Sat: closed
    • Sun: closed
  • Directions

Affiliated Hospitals

  • Providence Portland Medical Center

    4805 NE Glisan St
    Portland, OR 97213
    Recipient of 8
    hospital awards

    Outstanding Patient Experience Award™ (2023, 2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    88%
    Patients said they were given information about recovering at home

    4% higher than the national average

    81%
    Patients said that doctors always listened to them and explained things well

    5% higher than the national average

    View all patient feedback
  • Providence Milwaukie Hospital

    10150 SE 32nd Ave
    Milwaukie, OR 97222

    How patients felt about the care they received at this hospital.

    89%
    Patients said they were given information about recovering at home

    2% higher than the national average

    79%
    Patients said that doctors always listened to them and explained things well

    1% higher than the national average

    View all patient feedback
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