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Poor customer service

What visit??!!! Can't even get a call back to schedule a referred procedure.

What went well

No results

What could be improved

Difficult to schedule appointment
Staff wasn't friendly

Helpful

Lori – Nov 09, 2023

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Pretty expensive. I only needed a basic eye exam- very simple case of 46 year old eyes needing a check up/ nothing special or extreme. I could have gotten the same results for a fraction of cost elsewhere. I think they’re probably the place to go if you have significant eye issues or need surgery. The dr was nice and for what I got seemed good. But For a basic exam for glasses- I’ll save my money and go elsewhere.

What went well

Appointment scheduling
Wait times

What could be improved

No results

Helpful

M. Moss – Dec 09, 2021

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Eye Health Northwest P.C.

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