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Dr. Dawnielle Kerner, MD

Dr. Dawnielle Kerner, MD

Ophthalmology*
35+ years of experience

Dr. Dawnielle Kerner, MD is an ophthalmologist in Norfolk, VA and has over 35 years of experience in the medical field. She graduated from Albert Einstein College of Medicine in 1989. She is affiliated with medical facilities Sentara Leigh Hospital and Sentara Norfolk General Hospital. She is accepting new patients.

4 Star Rating
Based on 23 reviews 4 Star Rating (23 reviews)

Practice

160 Kingsley Ln Ste 300 Norfolk, VA 23505

At a Glance

  • Area of Expertise
    Dr. Kerner specializes in the area of Ophthalmology. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Practices at Top Hospital
    Patient Safety Excellence Award™ See hospitals
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
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Dr. Kerner's Reviews

Likelihood to recommend Dr. Kerner

4.0
23 ratings, 9 with a written review
5 star
65%
65%
4 star
9%
9%
3 star
9%
9%
2 star
0%
0%
1 star
17%
17%

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I have been under Dr Kerner’s care for about 15 years and other than having to wait to see her when I show up for an appt for greater than 2 hours for most appts I am very happy with her. She does a thorough exam and explains the status of my Glaucoma very well. She is also very apologetic about the wait and compassionate. As a Glaucoma specialist I understand that she may be called away to help answer calls from interns. Thank you.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Jun 26, 2020
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Outstanding service each and every time. I would be blind if I did not have dr. Kerner
What went well
No results
What could be improved
No results
Helpful
Richard Albert – Jun 12, 2020
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I have been seeing Dr.Kerner for many years now I trust her very much ! Her staff is always friendly and knowledgeable. She gives you great advice and has done cataract surgery on both of my eyes.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Richard Matarazzo – Jun 05, 2020
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I was impressed with Dr. Kenner’s experience and expertise with my eye concerns (dry eye and blepharitis). She did a good job of explaining these conditions and in recommending products to alleviate symptoms. The reason I am giving her 4 stars instead of 5 is because after my appointment I thought of a few questions, so had to call her office and receive help from her staff. I think that if Dr. Kerner had tried to anticipate some, what I think were common questions, during the appointment, I would not have needed to call later. She seemed a little rushed. That said, I would definitely return to her for any further treatment.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
May 15, 2020
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Dr. Kerner is by far the best Ophthalmologist that i've visited. She has a great ability to communicate effectively and empathically with me. She thoroughly and simplistically explains all facets of my appointments form examination results, to prescribed medications, their proper use and possible side effects. Since being referred to her, this is the first time in about 20 years that i've seen improvement in my optic pressure, after she had me discontinue the previously prescribed medications and take a new prescription which she prescribed. I would definitely recommend her to my family and friends for eye care treatment.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Ricky Pierce – Apr 12, 2020
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Great bedside manner. Excellent doctor.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Apr 11, 2020
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Excellent care
What went well
No results
What could be improved
No results
Helpful
larry watts – Apr 05, 2020
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The best opthamologist in this area hands down! New equipment, friendly staff, years of experience and effective at communicating complex eye issues in understandable terms along with options for treatment. Went to a different doctor and ended up coming back due to the better experience and even being able to get scheduled in a timely manner.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Luke in Norfolk, VA – Mar 01, 2018
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Office staff members are not pleasant. Very difficult getting appointments. Staff was lazy in obtaining information from my previous doctor, which was from another state.
What went well
  • Listened & answered questions
  • Explained conditions well
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Long wait times
6 others found this helpful
Helpful
Sheri in Portsmouth – Feb 09, 2016
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About Me

biography

Dr. Dawnielle Kerner, MD is an ophthalmologist in Norfolk, VA and has over 35 years of experience in the medical field. She graduated from Albert Einstein College of Medicine in 1989. She is affiliated with medical facilities Sentara Leigh Hospital and Sentara Norfolk General Hospital. She is accepting new patients.
  • Ophthalmology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Bronx Lebanon Hospital Ctr-albert Einstein College Of Medicine

    Residency Hospital, 1993
  • New York Presbyterian Hospital - Columbia Presbyterian Center

    Internship Hospital, 1990
  • Albert Einstein College Of Medicine

    Medical School, 1989
American Board of Medical Specialties®
American Board of Ophthalmology®
Ophthalmology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Spanish

Locations

Practice

Glaucoma Laser Center PC160 Kingsley Ln Ste 300 Norfolk, VA 23505
1
Office860 Omni Blvd Newport News, VA 23606
2

Practice

Office4421 Virginia Beach Blvd Ste 106C Virginia Beach, VA 23462
3

Affiliated Hospitals

  • Sentara Norfolk General Hospital

    600 Gresham Dr
    Norfolk, VA 23507
    Recipient of 7
    hospital awards

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    78%
    Patients said that doctors always listened to them and explained things well

    2% higher than the national average

    View all patient feedback
  • Sentara Leigh Hospital

    830 Kempsville Rd
    Norfolk, VA 23502
    Recipient of 8
    hospital awards

    Patient Safety Excellence Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    83%
    Patients said they were given information about recovering at home

    1% lower than the national average

    77%
    Patients said that nurses always listened to them and explained things well

    2% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality