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Dr. Alan Wagner, MD

Dr. Alan Wagner, MD

Ophthalmology*
40+ years of experience

Dr. Alan Wagner, MD is an ophthalmologist in Virginia Beach, VA and has over 40 years of experience in the medical field. Dr. Wagner has extensive experience in Eye Conditions. He graduated from Vanderbilt University School of Medicine in 1983. He is affiliated with medical facilities such as Sentara Williamsburg Regional Medical Center and Sentara Princess Anne Hospital. He is accepting new patients.

4.6 Star Rating
Based on 117 reviews 4.6 Star Rating (117 reviews)

Wagner Kapoor institute, Virginia Beach

1800 Republic Rd Virginia Beach, VA 23454

At a Glance

  • Area of Expertise
    Dr. Wagner specializes in the area of Ophthalmology. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Practices at Top Hospital
    Patient Safety Excellence Award™ See hospitals
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
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Dr. Wagner's Reviews

Likelihood to recommend Dr. Wagner

4.6
117 ratings, 46 with a written review
5 star
87%
87%
4 star
3%
3%
3 star
0%
0%
2 star
1%
1%
1 star
9%
9%

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Poor communication
Overall had a poor experience. Doctors swapping me back and forth after retinal Lazer surgery. Dr Kapoor did surgeries but Dr would ask if I was doing follow up procedures that a different Dr who performed procedure never requested ofme? Then Drresponded upset. I then realized they must not communicate? So I then requested to only see one Dr to prevent future problems. The owner would interrupt me and talk over me in a seemingly dismissive way. I then left to try a more fitting business for my eye care.
What went well
  • Appointment scheduling
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Long wait times
1 other person found this helpful
Helpful
John – Feb 08, 2024
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My first vist with Dr. Wagner
This Doctor was very friendly and totally knows what he is doing . I was impressed with him and his professional staff . Talk about good people this practice is above average .
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Paul W Major – Mar 23, 2023
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BEWARE!!!
I'm astonished that he has so many great reviews. Dr. Wagner came highly recommended, so after seeing him and two other doctors in his practice fail to provied proper care, we sought out a better company. Not one of these doctors took the time to sit down and look into my mother's eyes. All the did was rush in to give her a shot and out they went. And to make this all even worst, we just found out that my mom has developed Glaucoma on top of the MD. It was not present before coming here and had they done their job we could have caught this at the start and prevented the progression. I'm thankful for our current and past doctors, because I know what type of care is expected and this company is not it. Slow down Dr. Wagner and provide the care you are supposed to for your patients. You know what you are doing is wrong and could be very damaging. Sadly, we are dealing with the now.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Debra Jones – Mar 21, 2023
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Dr. Wagners' treatment is better than Johns' Hopkins Wilmer Eye Institute. I had received Eylea treatment at JH before receiving it from Dr. Wagner. My vision has improved under Dr.Wagner beyond what JH had told me would ever happen. In addition, Dr. Wagner prescribes a monitoring divice which can be used at home that detects early activity even beter than the state-of-the-art diagnostic photography in any doctors office.. Furthermore, anyone with "dry" macular degeneration should be seeing Dr. Wagner for monitoring because, unfortuntely, a lot of general opthmalogis don't prescribe the at-home monitor. I referred friends of mine to Dr. Wagner and they love him too.
What went well
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Cynthia A – Nov 12, 2021
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...third visit he put me in the hospital and repaired my 'detached retina'...the eye gets stronger every year! I try to to visit this great DOCTOR every few years to remind him of the great work he did for me!!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jim Serpente – Jan 23, 2020
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Capable, friendly, very professional staff. Treatment rooms are clean, comfortable, and attractive throughout. Always a pleasant visit from check-in to check-out. Although a great many patients are typically seen here each day, my visits have never felt rushed and I have always received personalized attention. I would not consider going anywhere else for this medical specialty.
What went well
No results
What could be improved
No results
Helpful
Ted – Nov 11, 2019
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Professional and friendly. timely service Highly recommed Dr. Wagner
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Aug 11, 2019
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My son has been seeing Dr. Wagner since he was 8 years old. Dr. Wagner is such an fantastic ophthalmologist! Every time we pass by his office, my son asks when do I get to visit with Dr. Wagner! I highly recommend him. He's amazing!!!!!
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
May 07, 2019
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Oct 2, 2018 Dr. Wagner operated on my eye for a torn and detaching retina. My results were good considering before surgery I had 90% black wall in that eye. My vision is back, though not as good as before the retina tear. I’m very myopic, but I can read with that eye. I am happy with Dr Wagner and his staff. I believe you will be also.
What went well
No results
What could be improved
No results
Helpful
Apr 03, 2019
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Staff was excellent as always. Lelani and Jada exceptional Thanks for continued excellent service
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Ken Sumner in Chesapeake , VA – Feb 22, 2019
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I HAVE MOVED FROM NEW YORK TO ONANCOCK VIRGINIA. MY N.Y. DOCTOR RECOMMENDED DR. ALAN WAGNER MY FIRST EXPERIENCE WAS EXCELLENT. HE REVIEWED MY MEDICAL RECORDS AND GAVE ME MY FOLLOW UP TREATMENTS ( INJECTION IN MY EYE) HAD VERY LITTLE PAIN. HE IS COMPASSIONATE AND COURTEOUS AND BEST OF ALL HE HAS THE EXPERIENCE. WILL BE SEEING HIM AGAIN EXCELLENT STAFF
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
JAMES M OLL in ONANCOCK, VA – Jan 21, 2019
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Dr. Wagner has saved the sight in my right eye back in 2010 after a stroke. Now he is saving my sight in the other eye because of a different problem. I trust his expertise completely!
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
2 others found this helpful
Helpful
VA – Jan 19, 2019
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Dr. Wagner is not only brilliant and knowledgeable but also so friendly and kind
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Molly in Norfolk, VA – Jan 11, 2019
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Will recommend for sure! Dr Wagner is an outstanding professional in his field. I trust him wholeheartedly with the eye care needs.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
1 other person found this helpful
Helpful
Rick Caperton in Va Beach, VA – Jan 08, 2019
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Really easy appointment and helpful staff. Very comfortable. Dr. Wagner rocks.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Jan 05, 2019
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you and your staff give the best care to your patients. you are a credit to the medical profession.keep up the excellent service and medical care, HAPPY NEW YEAR.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
MARY ALICE DALTON in VA. BEACH, VA – Dec 29, 2018
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Everyone was so nice to the point where I felt like I was in heaven at each station in each person that I saw ,,everybody was so sweet and I felt like I was in a heaven for a while and my mind was at ease when I left there and it felt good to know that the people actually care
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Terri swango in Virginia beach, VA – Dec 08, 2018
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My visit on 11/30 went very well. The staff is great. Dr. Wagner is OUTSTANDING.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Peggy Crutchfield in Chesapeake, VA – Dec 03, 2018
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Awesome, personal service. Dr. Wagner makes you feel as if you are his ONLY patient. His team works together nicely and are happy to be there.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sevensofar in VA Beach , VA – Dec 01, 2018
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Visits with Dr. Wagner are always the best.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dennis Webster in Cape Charles, VA – Nov 27, 2018
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Leave a review

How was your experience with Dr. Wagner?

About Me

care philosophy

As your doctor, my promise is to treat you like family, with the utmost care and compassion. At Wagner Kapoor Institute, our mission is not only to restore your vision but also to ensure your experience with us exceeds expectations. We are proud...read more

biography

Dr. Alan Wagner is internationally recognized as an innovator in the treatment of patients with retinal and macula disease, diabetic retinopathy, retinal detachments, ocular oncology, and the application of Lean Six Sigma to healthcare delivery....read more
  • Ophthalmology

  • Endocrinology, Diabetes & Metabolism

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Northwestern University In Chicago, Illinois

    Undergraduate School
  • Cornell University Medical Center

    Fellowship Hospital, 1987
  • Eastern Virginia Medical School

    Residency Hospital, 1986
  • Vanderbilt University School Of Medicine

    Medical School, 1983
American Board of Medical Specialties®
American Board of Ophthalmology®
Ophthalmology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Russian

  • Spanish

Focus on Diabetic Macular Edema

Locations

Wagner Kapoor institute, Virginia Beach

Vbo1800 Republic Rd Virginia Beach, VA 23454
1
Wagner Kapoor Institute - CPK809 Greenbrier Pkwy Chesapeake, VA 23320
2

Practice

Coastal Eye Center PLLC1855 W City Dr Elizabeth City, NC 27909
3

Practice

Southside Eye Care PLLC3206 Churchland Blvd Chesapeake, VA 23321
4

Wagner Kapoor Institute

Wagner Kapoor Institute6160 Kempsville Cir Norfolk, VA 23502
5
Wagner Kapoor Institute - Hampton1062A W Mercury Blvd Hampton, VA 23666
6

Affiliated Hospitals

  • Sentara Williamsburg Regional Medical Center

    100 Sentara Cir
    Williamsburg, VA 23188
    Recipient of 7
    hospital awards

    Patient Safety Excellence Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    Outstanding Patient Experience Award™ (2024)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    88%
    Patients said they were given information about recovering at home

    4% higher than the national average

    81%
    Patients said that nurses always listened to them and explained things well

    6% higher than the national average

    View all patient feedback
  • Sentara Princess Anne Hospital

    2025 Glenn Mitchell Dr
    Virginia Beach, VA 23456
    Recipient of 9
    hospital awards

    Patient Safety Excellence Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    Outstanding Patient Experience Award™ (2024)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    80%
    Patients would recommend the hospital to friends and family

    15% higher than the national average

    View all patient feedback
  • Sentara Norfolk General Hospital

    600 Gresham Dr
    Norfolk, VA 23507
    Recipient of 7
    hospital awards

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    78%
    Patients said that doctors always listened to them and explained things well

    2% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality