Dr. Conrad Cox, MD

The office staff for Dr. Cox was great. I called several times for clarifications about my first colonoscopy, and they patiently answered each question, each time. Dr. Cox was very nice and explained everything during the initial visit. He seemed kind and didn't rush. I would recommend Dr. Cox and his team.

I had a great experience the staff was Great, Olga was efficient and nice at the front. Michelle took me back and was quick and answered all my questions. Dr. Cox was the Nicest and seemed to care about my issues. Ida discharged me and made me feel at ease about my Colonoscopy. I had my procedure @ Garden Grove Surgery Center and it went smoothly... I will recommend them to my friends and family.

I called many times to schedule appointment for colonoscopy with no answer! I also left many voicemails and nobody called me back!

Dr. Cox has been very professional and helpful with me and my wife every time we see him. He listens very well, answers our questions patiently, and explains our conditions very well. I would recommend him to my family members and friends.

5 yrs I wouldn’t be alive without this Doctor in my life.. Mr compassion… is to define him… how privileged I am to have such an exceptional Doctor care for me..I’m always scared of continus problems…he has way for a person have a complete understanding… Thanks Doctor Cox!

Not good! Called multiple times NO answer, left message NO callback, horrible service...

The staff at the Lakewood office, is unbelievable. I have never experience an office that does not greats you, when they ask "do you have an appointment?" you reply, yes. This is when they look up at you to say " you do not", even though the day before you rcvd a vm reminding your appointment for the following day. If it wasn't for Dr. Cox, I would be looking for a difference specialist. I am not one to complain, but this is way too much. Lets not forget, the staff never returns your calls, even though you have called multiple times to follow up onto a PA, when you do get a hold of someone in the office, the staff will say, someone will call you back. Don't hold your breath, they will not return your call and/or call you to let you know the PA was approved and when to schd appointment. I am livid, annoyed with the staff. Staff needs to learn customer service skill.

Doctor ordered tests (for symptoms that may indicate pancreatic cancer) that would originally take 5 weeks to get results. They were expedited, but even though he got results he refused to look at them until the appointment in 3 weeks. This is LIFE and DEATH and his office staff was rude and does not care. AVOID THIS DOCTOR, he is lazy and has no urgency when diagnosing patients.

Dr Cox is very gentle soft spoken and very reassuring while speaking to you. He seems to really care. He did my colonoscopy and then coincidentally he was assigned to see my brother for some stomach issues. He was great with both of us.

My lament is still lingering after 3 months of seeing Dr. Cox. He was late for the endoscopy. That is not an issue but, he never tried to apologize when he came in or even say hello to me since I was still 100% awake. I have not had the sleeping meds. After the endoscopy, he saw me in the post op area, told me briefly about my Dx and said that he was going to give me a medication. I assumed he would wait for the final biopsy report. It is not so. I decided to see another doctor.

Going to Dr. Cox is so refreshing. He listens to his patients, has compassion and really breaks down all the doctor talk, so that each patient understands. The office staff is friendly compassionate and pleasant. If you are looking for the best you have found him. Dr. Cox

He listens and explains things in detail. Shows that he cares.