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Dr. Charlotte Yang, MD

Dr. Charlotte Yang, MD

Family Medicine*
25+ years of experience

Dr. Charlotte Yang, MD is a family medicine physician in Bay City, MI and has over 25 years of experience in the medical field. She graduated from SHANGHAI FIRST MEDICAL COLLEGE / NATIONAL SHANGHAI MEDICAL COLLEGE in 1999. She is affiliated with medical facilities such as MyMichigan Medical Center Midland and Ascension Standish Hospital. She is accepting new patients and telehealth appointments.

3.5 Star Rating
Based on 28 reviews 3.5 Star Rating (28 reviews)

Practice

4817 W Professional Dr Bay City, MI 48706
Telehealth available

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Dr. Yang's Reviews

Likelihood to recommend Dr. Yang

3.5
28 ratings, 8 with a written review
5 star
50%
50%
4 star
11%
11%
3 star
0%
0%
2 star
18%
18%
1 star
21%
21%

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Dr Yang is a really good listener. She's very friendly and open. I liked her immediately. Her staff is friendly and helpful in person and on the phone
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
GWoods – Feb 22, 2021
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My name is Jim Forbes; I have been under the care of Dr. Charlotte Yang, M.D. and her staff for various health reasons. I look forward to my appointments with Dr. Yang and her staff because of the positive and professional climate which in turn begets the spark that sets the frame work for my visit. Dr. Yang and the staff always place the patient first. She is a very professional and caring doctor. Who always listens to my needs with a very acute and supportive ear; never judgmental nor shameful. My only regret is that I didn’t start using her experience, talent, and wisdom sooner.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
Mar 25, 2020
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If you have a parent with dementia don’t count on her to evaluate them using standardized measures. She has done a great disservice to our family
What went well
  • Appointment scheduling
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
6 others found this helpful
Helpful
Oct 31, 2019
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Started out good, but office staff rude and disrespectful. Dr. Yang also changed her tune, ignoring what my symptoms/concerns were and echoing another McLaren physicians incorrect diagnosis, without checking anything One McLaren Dr. wont contradict another, and you go home and suffer. I worked a job for 37 years where I handled the phones, and would never dream of being as rude and disrespectful as her staff were. Good place to stay away from
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
8 others found this helpful
Helpful
Nov 29, 2018
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My name is Ron Yerrick I am a patient of Dr Yang I have PTSD along with a closed head injury from an auto accident . Since my accident I have seen many doctors but DR Yang is the only one that has sat down and listen to me and she gives me the best health care I have ever had from a simple medical issue to helping me with managing my PTSD . She is the best . Ron Yerrick
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Ron Yerrick in Saginaw, MI – Sep 09, 2017
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Dr. Yang is by far the best! She truly cares, actually listens to you, & takes your decisions/opinions into consideration when prescribing medication &/or procedure(s)/test(s). Due to changing jobs, I lost my health insurance at the beginning of 2017. When I found out Dr. Yang was not in network w/ any of the plans offered in the healthcare exchange program, I decided to go with Cobra. Although it is significantly more expensive, it is worth it to me because I am able to keep my amazing doctor!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Lindsay Schultz in Beaverton, MI – May 30, 2017
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It's sad because I love Dr. Yang and I've been with her for years but her staff is awful. They are so rude it makes you scared to ask anything. I'm going to look for a new Dr. It's just not worth it to me to go there anymore with a staff that treats you like garbage!
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Long wait times
12 others found this helpful
Helpful
LH in Saginaw, MI – Oct 21, 2016
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Office staff is impossible to get thru.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
13 others found this helpful
Helpful
Mar 10, 2016
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About Me

biography

Dr. Charlotte Yang, MD is a family medicine physician in Bay City, MI and has over 25 years of experience in the medical field. She graduated from SHANGHAI FIRST MEDICAL COLLEGE / NATIONAL SHANGHAI MEDICAL COLLEGE in 1999. She is affiliated with...read more
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Shanghai First Medical College / National Shanghai Medical College

    Medical School, 1999
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Chinese

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Locations

Practice

Charlotte Yang MD PLC.4817 W Professional Dr Bay City, MI 48706
1

Practice

Health Balance LLC3406 Davenport Ave Ste A Saginaw, MI 48602
2

Affiliated Hospitals

  • Hills & Dales Healthcare

    4675 Hill St
    Cass City, MI 48726
    Recipient of 1
    hospital award

    Outstanding Patient Experience Award™ (2023)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    90%
    Patients said they were given information about recovering at home

    2% higher than the national average

    89%
    Patients said that nurses always listened to them and explained things well

    7% higher than the national average

    View all patient feedback
  • MyMichigan Medical Center Midland

    4000 Wellness Dr
    Midland, MI 48670
    Recipient of 1
    hospital award

    Outstanding Patient Experience Award™ (2024)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    90%
    Patients said they were given information about recovering at home

    6% higher than the national average

    83%
    Patients said that nurses always listened to them and explained things well

    8% higher than the national average

    View all patient feedback
  • Ascension Standish Hospital

    805 W Cedar St
    Standish, MI 48658
    Recipient of 2
    hospital awards

    Outstanding Patient Experience Award™ (2024, 2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    95%
    Patients said they were given information about recovering at home

    7% higher than the national average

    90%
    Patients said their room and bathroom were always kept clean

    13% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality