Hills & Dales Healthcare
Hills & Dales Healthcare is a medical facility located in Cass City, MI. This hospital has been recognized for Outstanding Patient Experience Award™.
Patient Experience Rating
11% higher than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards
Outstanding Patient Experience Award™ (2023)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Mortality Based Ratings
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Sepsis
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceHills & Dales Healthcare
National Average
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Discharge Information
Percent of patients who said they were given information about recovering at home
Hills & Dales Healthcare
National Average
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Providers
Provider Reviews
Apr 18 2025
Review for Dr. Reiter
The wait time was not very long. Receptionist was very nice and attentive to my needs. Nurse was very nice. Dr Sereen is getting me taken care of.
Apr 17 2025
Review for Dr. Sareen
He always does his best to make me comfortable and he goes over all my options. Can't express how much I recommend this dr and all of insight
Apr 16 2025
Review for Dr. Gemayel
Doctor eased my concerns and provided information to help me decide what to do.
Apr 15 2025
Review for Dr. McManaman
Location
Hills & Dales Healthcare
Frequently Asked Questions
Where is Hills & Dales Healthcare located?
Hills & Dales Healthcare is located at 4675 Hill St, Cass City, MI 48726. Find other locations and directions on Healthgrades.
Has Hills & Dales Healthcare won any recent awards from Healthgrades?
Yes, Hills & Dales Healthcare has been awarded with Outstanding Patient Experience Award™ in the past two years.
Is Hills & Dales Healthcare highly rated with patients?
84% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Hills & Dales Healthcare score well in safety ratings?
Healthgrades tracks outcome ratings for 10 hospital services. View more details here.
How do I get in at Hills & Dales Healthcare?
Phone number, appointment information, and directions can be found on Healthgrades Hills & Dales Healthcare profile..
How does Hills & Dales Healthcare rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
Excellent doctor