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Dr. Charles Mann, MD

Dr. Charles Mann, MD

Otolaryngology-Head and Neck Surgery*
55+ years of experience

Dr. Charles Mann, MD is an otolaryngology-head and neck surgery specialist in Cary, NC and has over 55 years of experience in the medical field. He graduated from West Virginia University in 1966. He is affiliated with medical facilities such as Rex Hospital and ECU Health Medical Center. He is accepting new patients and telehealth appointments.

2.4 Star Rating
Based on 24 reviews 2.4 Star Rating (24 reviews)

Practice

601 Keisler Dr Ste 200 Cary, NC 27518
Telehealth available
(919) 859-4744

At a Glance

  • Areas of Expertise
    Dr. Mann specializes in the areas of Otolaryngology & Otolaryngology-Head and Neck Surgery. • See board certifications
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    Outstanding Patient Experience Award™ • See hospitals
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. • See hospitals
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Dr. Mann's Reviews

Likelihood to recommend Dr. Mann

2.4
24 ratings, 9 with a written review
5 star
33%
33%
4 star
0%
0%
3 star
0%
0%
2 star
4%
4%
1 star
63%
63%

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Does not listen, bilks insurance, failed procedure
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Not Happy – Aug 27, 2024
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Terrible Experience!
Absolutely terrible experience! I was referred to this office by my physician. I will definitely do my own research and go somewhere else. The PA is not knowledgeable and did not show any concern regarding my questions or other issues I had. I will not be returning! The nerve to even do a cautery with no numbing solution beforehand..definitely was not ready for that experience! Never again! Absolutely ridiculous!
What went well
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Jun 20, 2024
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I feel compelled to write a review since my experience with Dr. Mann and his entire team, was nothing short of perfect! EVERYONE was kind, helpful, informative and patient the day of the surgery. The nurse went over post-surgical procedures in detail. Dr. Mann explained what was going to happen and asked if I had questions before the surgery and checked on me while in recovery. I'm sorry that others have had some negative experiences but that was far from my
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Darlene W. in Raleigh, NC – Mar 20, 2018
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Dr. Mann is in it for the money. That's it
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
5 others found this helpful
Helpful
Cary, NC – Sep 19, 2017
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He makes appointments and then keeps you waiting for an hour. I went to him for ear pain. He had me get a test done, told me is have to come back to get results. He DID NOT say he would charge again. He completely forgot about the ear pain being new to me and told me I have tmj which I already knew. Then he tried to puncture my eardrum with his instrument. He's rough, careless, can't even look at his notes and remember what he said. He's rough, careless and my ear pain was gone until I went back
What went well
No results
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
  • Long wait times
8 others found this helpful
Helpful
Denise Bricker in Clayton, NC – Jul 06, 2017
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Much better Doctors in Cary to choose from. Inexperienced. Don't waste your time.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
5 others found this helpful
Helpful
JL in Cary, nc – Jul 05, 2017
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Audiologist was nice! This doctor was fast paced and talking, didn't give me a chance for questions. I went in with R ear tinnitus and came out needing 4 tests, a deviated septum surgery, hearing aids and Meinere's disease!! I have Fibromyalgia, something he does not believe in......My head was spinning so fast......after venting in car the to myself and for the next few days, I called up the office and cancelled everything. When they asked WHY, I simply said like I felt I had been to a QUACK!
What went well
  • Appointment scheduling
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
8 others found this helpful
Helpful
Phoenix in Holly Springs, NC – Mar 14, 2017
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Had a very good experience with Dr. Charles Mann. Told me I had a slight deviated septum, but there was no need to operate. The staff was very friendly and I had a short wait time of ten minutes. I would recommend Mann Ear Nose Throat very highly for their professional, friendly service.
What went well
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Anne P. in Cary, NC – Oct 28, 2016
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Dr. Mann does not tend to listen to the patient or study his medical background. When he first walked into the exam room, he was ready to prescribe Prilosec regardless of what my condition, background or examination
What went well
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
7 others found this helpful
Helpful
Cary, NC – Feb 19, 2016
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Know Before You Go

About Me

biography

Dr. Charles Mann, MD is an otolaryngology-head and neck surgery specialist in Cary, NC and has over 55 years of experience in the medical field. He graduated from West Virginia University in 1966. He is affiliated with medical facilities such as...read more

  • Otolaryngology-Head and Neck Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • West Virginia University

    Medical School, 1966
American Board of Medical Specialties®
American Board of Otolaryngology
- 
Otolaryngology†
American Board of Otolaryngology - Head and Neck Surgery®
- 
Otolaryngology-Head and Neck Surgery
†Self designated 
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

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Focus on Eczema

Locations

Practice

Mann Ear Nose & Throat Clinic PA601 Keisler Dr Ste 200 Cary, NC 27518
1

Affiliated Hospitals

  • Rex Hospital

    4420 Lake Boone Trl
    Raleigh, NC 27607
    Recipient of 17
    hospital awards

    Outstanding Patient Experience Award™ (2024, 2023, 2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home

    3% higher than the national average

    81%
    Patients said that doctors always listened to them and explained things well

    5% higher than the national average

    View all patient feedback

  • WakeMed Cary Hospital

    1900 Kildaire Farm Rd
    Cary, NC 27518
    Recipient of 7
    hospital awards

    How patients felt about the care they received at this hospital.

    89%
    Patients said they were given information about recovering at home

    5% higher than the national average

    79%
    Patients said that nurses always listened to them and explained things well

    4% higher than the national average

    View all patient feedback

  • WakeMed Raleigh Campus

    3000 New Bern Ave
    Raleigh, NC 27610
    Recipient of 1
    hospital award

    How patients felt about the care they received at this hospital.

    88%
    Patients said they were given information about recovering at home

    4% higher than the national average

    78%
    Patients said that nurses always listened to them and explained things well

    3% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality