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Dr. Charles Kelly, MD

Dr. Charles Kelly, MD

Gastroenterology*
40+ years of experience

Dr. Charles Kelly, MD is a gastroenterologist in Bullhead City, AZ and has over 40 years of experience in the medical field. He graduated from University of Kansas School of Medicine in 1984. He is affiliated with medical facilities such as Kingman Regional Medical Center and Colorado River Medical Center. He is accepting new patients.

3 Star Rating
Based on 54 reviews 3 Star Rating (54 reviews)

Practice

1751 Highway 95 Ste 83 Bullhead City, AZ 86442

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Dr. Kelly's Reviews

Likelihood to recommend Dr. Kelly

3.0
54 ratings, 29 with a written review
5 star
44%
44%
4 star
7%
7%
3 star
0%
0%
2 star
2%
2%
1 star
46%
46%

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Definitely
Dr. Kelly was key in saving my husbands life with his quick and accurate diagnosis. Was essential in directing us to the most able and qualified people to resolve the issues.
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
  • Long wait times
Helpful
Marlana P. – Nov 20, 2024
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dismissive of my concerns
Dr Kelly acted arrogant said that the test he had ordered were not conclusive also when I offered info from the consultation he said somebody was wrong and that it was not himself I have decided to seek another Dr. as all he does is order test and no info is shared he sets at his computer and says things like oh , uh huh , thats not good - in front of me
What went well
No results
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Sep 22, 2023
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Always listens to what goes on with you. Always has a nurse present when examining you. Very personable.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
Elsie – Feb 07, 2023
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The best physician and clinic
very pleased.
What went well
No results
What could be improved
No results
3 others found this helpful
Helpful
debbie – Aug 24, 2022
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Dr Kelly performed a routine colonoscopy on my daughter. During the procedure her colon was perforated and she was rushed by ambulance to a nearby hospital. A surgeon operated on her and saved her life. However she now has an ileostomy. After 2 1/2 months she is still suffering with fatigue, nausea, tremendous weight loss and dehydration. She is now being told her kidneys are compromised and functioning at 40%. She has to see a kidney specialist. She is hoping her ileostomy can be reversed. Aside from the physical trauma the medical bills are out of sight. We would never recommend this doctor.
What went well
No results
What could be improved
  • Office environment
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
10 others found this helpful
Helpful
Feb 17, 2022
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I was set to Dr Kelly for a colonoscopy on 7/1/2021 and emergency surgery on 7/2/2021 to have part of my colon removed due to his neglegence. He also caused damage to my rectum during this procedure. I would not recommend his services to anyone. This town is full of Quacks and he is one of them. STAY AWAY!
What went well
  • Appointment scheduling
What could be improved
  • Office environment
  • Long wait times
8 others found this helpful
Helpful
TG – Jul 21, 2021
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Our family just moved to the area and we called to get an appointment to set up my wife's infusion treatment. The office manager ensured us that he would not even consider prescribing the medication she has been on for a decade. What a joke. She claimed that the Doctor's reputation was on the line if he were to get a pre-authorization started without seeing her. How about you ask to see her medical records... that's the place to start. Maybe this Doc is a good guy, but his office manager is not a good person. She is ruining his reputation by treating prospective patients.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Staff wasn't friendly
6 others found this helpful
Helpful
Jun 22, 2021
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Poor call back service and answering the phone.
What went well
No results
What could be improved
  • Difficult to schedule appointment
4 others found this helpful
Helpful
Jun 10, 2021
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Hi I seen Dr. Kelly today 9/2/2020 all was great as well very comfortable speaking with him and very smart man good schooling as well bedside manners .Thank you Dr.Kelly all test ordered and done what he asked for as well pharm. was called in staff was kind ..Thank you Staff Sincerely Laurie Liberty
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Sep 03, 2020
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I started seeing Dr. Kelly shortly after he first opened his office in Kingman and he was really caring and seemed to know what he was doing. Then he decided to open up multiple clinics and that's when things really went downhill. Dr Kelly started running the same tests over and over again. Then he would forget what tests hes ran and have to keep running around half cocked trying to figure out your results. He had me doing so many xrays, catscans and mris that I was told by the technicians that can't be doing anymore because if had 13 xrays 6 catscans and 4 mris within 9 months. Don't get me started on the colonoscopies that Dr Charles Kelly does in office(because he was kicked out of the local hospital) and his wife Michelle does the sedation even though she's unlicensed to do so. DONT GO TO THIS MAN YOU WILL REGRET IT.
What went well
No results
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Staff wasn't friendly
10 others found this helpful
Helpful
Sep 02, 2020
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I saw him once, will never go back. He started to order all kinds of test, same test I had had done with in the last 6 months before seeing him, when I told him I would get my test results he said no he wanted to see for himself. So lets double up on the insurance. He also preforms colonoscopies in his office and other test I'm sure where you need anesthesia. When I knew the test was going to be done in office I called and asked who was the anesthesiologist was I was told it was a girl in the office, (no license, second time I was told the Dr administered it, he can't possibly be paying close attention to both. I am turning him in to the Medical Board and the Attorney General for unnecessary testing etc.
What went well
No results
What could be improved
  • Office environment
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
9 others found this helpful
Helpful
Jul 09, 2020
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Best physician, very detailed, takes all the time of needs, never rushes oh.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Ted, F – Mar 07, 2020
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Doctor closed his clinic at n=my town, I decided to travel long distance to see him, he took care of my dad as well. very caring physician, I trust him.
What went well
No results
What could be improved
No results
4 others found this helpful
Helpful
John, C – Mar 07, 2020
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Always very in depth, clear & all questions explained & answered. I drive Over 1 hour, to get the best Dr. available.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
4 others found this helpful
Helpful
Mar 07, 2020
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i have been going to him for 9 months. I'm done. X-rays EVERY month, every test you can imagine. Meds don't work so he keeps adding more. Has come up with NOTHING to ease the pain or even figure out what's wrong with me. Has me doing cleanses over & over, which do NOT help. X-rays ALWAYS say the same thing. Half the time he doesn't make any sense. Tells me one thing at one appt. & then comes up with something else the next time & denies what he told me previously. NOT going back. I agree with all the previous complaints about him & his staff.
What went well
  • Appointment wasn't rushed
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
6 others found this helpful
Helpful
Jan 20, 2020
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Dr. Charles Kelly uses the tactic of small talk to distract from the fact that he is not really listening and has not done his homework before the follow-up appointment. He had not even looked at my biopsy and lab results before he was making a diagnosis and prescribing more medicine that was for a problem I didn't even have. When I asked him, about the lab and biopsy results, he seemed irritated and then said "UMMM. Well, Lemme check." The hand held device he was going to use to check my results needed re-charging. Very unprofessional. Not to mention, it felt very wrong to have his fingers in my vagina as he looked at the skin tags on my butt. He gave me the creeps, and I would have told the office manager but they are married.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Nov 07, 2019
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Not even a star,The Office is dirt,with feces on floor and blood. Also,unknown stains on walls and cheap weak massage table in room,which would of not held my weight! Nurse came in room to get some kind of equipment and looked unprofessional,on cheap table,not clean looking! Did not meet Doctor,but how is he if he has old poop on floor and dirty walls????
What went well
No results
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Jun 10, 2019
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The office staff especially the manager/rn Michelle is very rude, disrespectful to the patients. She argues with al9t of the patients then will sit there and talk bad about them. All she is doing is ruining Dr Kelly's practice.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
4 others found this helpful
Helpful
Lake Havasu City, AZ – Jan 05, 2019
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The problem really isn’t the doctor so much it is his WIFE and office manager MICHELLE! she will fire you as a patient for no reason. The doctor liked me and was more than willing to help me with my rare stomach disorder. Now I have to see a specialist all the way in phoenix because his wife has a bad attitude and is completely unsympathetic to patients. He should get rid of her because she isn’t ruining his business!
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Long wait times
7 others found this helpful
Helpful
Oct 04, 2018
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I recommend Dr Kelly he is a really good doctor. When something is not right he is on the ball orders the tests and blood work and takes care of the problem. I have been going to Dr Kelly for a few years and would never change Doctors. All of his staff are so friendly and awesome. Thank you Dr Kelly and everyone in the office.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Caligirl26 in Bullhead city – Jun 23, 2018
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About Me

biography

Dr. Charles Kelly, MD is a gastroenterologist in Bullhead City, AZ and has over 40 years of experience in the medical field. He graduated from University of Kansas School of Medicine in 1984. He is affiliated with medical facilities such as Kingman...read more
  • Gastroenterology

  • Internal Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Kansas School Of Medicine

    Medical School, 1984
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. Information last updated March 29, 2025. To learn more about the difference between these sources, please refer to our FAQs.
Board actions foundState licensing board
Within the last year
Within the last one to three years
More than three years ago
  • English

  • Chinese

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Locations

Practice

Office1751 Highway 95 Ste 83 Bullhead City, AZ 86442
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