background
background
Dr. Charles Cook, MD

Dr. Charles Cook, MD

Orthopedic Surgery*
40+ years of experience

Dr. Charles Cook, MD is an orthopedic surgeon in Dallas, TX and has over 40 years of experience in the medical field. Dr. Cook has extensive experience in Ankle & Foot Surgery. He graduated from LSU Health Sciences Center New Orleans School of Medicine in 1983. He is affiliated with medical facilities Texas Institute for Surgery at Texas Health Presbyterian Dallas and Texas Health Presbyterian Hospital Dallas. He is accepting new patients.

3.7 Star Rating
Based on 47 reviews 3.7 Star Rating (47 reviews)

Practice

8440 Walnut Hill Ln Ste 110 Dallas, TX 75231

Make an Appointment

Experience Check

Search for experience in a specific area

Dr. Cook's Reviews

Likelihood to recommend Dr. Cook

3.7
47 ratings, 19 with a written review
5 star
66%
66%
4 star
2%
2%
3 star
0%
0%
2 star
4%
4%
1 star
28%
28%

Your trust is our top concern.

We strive to keep reviews honest, trustworthy, and fair.

Doctors can not pay for good reviews, nor can they pay to have negative reviews removed.

We monitor all reviews to ensure they comply with our guidelines and don’t include personal information, profanity, libel, defamation, harassment, obscenity or fraud.

Any reviews that are deemed fraudulent or violate our guidelines will be removed immediately.

All reviews are confirmed and audited before publication, and community members have the ability to flag inappropriate content for further review by our team.

Best in DFW
Dr. Cook took my mangled feet to sandal-worthy! I had developed horrid bunions worse than my grandmother. I’m still recovering from surgery, but it is clear that I’ll be back hiking and biking by next summer. Dr. Cook is a kind, patient and witty expert surgeon - surely one of the best in Texas!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Karyn B – Nov 22, 2024
×Post a ResponseAre you Dr. Cook?
I had a horrible experience with Dr Cook. His office told me that Orthotics would be covered 100 percent by insurance. Then they called me and said I owed them $800. They admitted it was their mistake but insisted I still owed them the money. There are many great podiatrists in Dallas. Go to them instead of Center For Foot And Ankle Restoration. Don't fall for a bait and switch experience like I did. I even tried to contact Dr. Cook via phone and email. He simply refused to call me back likely meaning he just does not care. There is a reasons everyone rates him so low online. He should not be practicing in the state of Texas in my opinion. Apart from all this, both times I have seen him I've had to wait more than 45 minutes in his waiting room after showing up on time.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Sad Feet – Jul 18, 2023
×Post a ResponseAre you Dr. Cook?
Stay Away From Arrogant Dr. Butcher
This man should have his surgical license revoked. He ruined my ability to exercise, ruined my livelihood, left me in constant discomfort and pain; all with a smirk on his face and basically blaming me. He cares nothing about his patients. He is part megalomaniac, part babbling buffoon. He does not listen to his patients because he could care less what they have to say. He performs surgical procedures on you that you are not aware of when you agree to the surgery. I went to him with a hammer toe on one foot and left with two bad feet. When asked about it after the surgery, he just babbles, "It needed to be straitened, too". Never mind your silly questions about your body, patient, who are you to question Dr. Butcher? Patients who have experienced issues with Dr. Butcher should come together and sue him for the damage he has caused them. He is a pathetic surgeon, a pathetic physician, and a pathetic person. Do not trust your feet or your loved ones feet to Dr. Butcher.
What went well
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
8 others found this helpful
Helpful
Apr 11, 2023
×Post a ResponseAre you Dr. Cook?
Excellent top notch surgeon. Surgery was super smooth. Dr Cook is wonderful, clear explanations, very thorough. Staff is highly competent and friendly.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Aug 01, 2021
×Post a ResponseAre you Dr. Cook?
Dr. Cook is a very personable and knowledgeable surgeon specializing in restoring foot function. He is a MIRACLE worker and repaired my totally collapsed foot. I highly recommend him to anyone who needs foot surgery of any kind. If he cannot fix it, no one can!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 06, 2021
×Post a ResponseAre you Dr. Cook?
Not happy with foot surgery results. He didn't complete all that needed to be done. At post-op visit, he said we could schedule another surgery to finish everything. Did pre-op appt and forgot to ask that I get MRI of foot prior to surgery. His nurse called me back and said I would have to schedule another office visit to discuss this. I cancelled surgery. Found another foot surgeon.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Appointment was rushed
3 others found this helpful
Helpful
Jul 06, 2020
×Post a ResponseAre you Dr. Cook?
Had surgery on my foot 6 weeks ago and I feel great. Dr. Cook and his staff are so nice and helpful. I have recommended him to several of my family and friends. Wish I would have found him years ago.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Wanda J – Jul 01, 2020
×Post a ResponseAre you Dr. Cook?
He worked on me long ago and did a great job on me. Fixing to make my wife an appointment. I trust him 100%.
What went well
No results
What could be improved
No results
5 others found this helpful
Helpful
Apr 20, 2019
×Post a ResponseAre you Dr. Cook?
I refer patients all the time to Dr. Cook and he has treated my family and me for over 20 years. I have been very pleased with his medical care as have my patients. His goal is to treat patients conservatively before recommending surgery. To that degree, he employs an excellent pedorthist who is very helpful in using inserts and other corrective devices to heal common foot problems. He has my highest recommendation.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
8 others found this helpful
Helpful
Jan 30, 2018
×Post a ResponseAre you Dr. Cook?
I am five weeks post-op with Dr. Cook, after bunionectomy/hammertoe correction. I put surgery off for years, too afraid, or no time for recovery. I met with various doctors, but things kept intervening.Then, my friend strongly recommended Dr Cook. I liked his get-right-to-it, but kind approach. Surgery went well, plus his wonderful staff, the nurses (Yvette, Michelle), the X-Ray techs, the front staff, & their willingness to help me by phone, or in unscheduled visits when I had concerns.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
7 others found this helpful
Helpful
Carol in Plano, TX – Dec 07, 2017
×Post a ResponseAre you Dr. Cook?
Slow, always having his assistant working on his behalf. His staff are nice but didn't get the care I need from him. Changed after 6 visits.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
1 other person found this helpful
Helpful
alaa in Mansfield, TX – Aug 04, 2017
×Post a ResponseAre you Dr. Cook?
I tore a ligament in my foot tripping up stairs last April. I had surgery last June to repair the damage with a plate and several screws. Through out the entire process of identifying what the issue was and the subsequent surgery, I found Dr. Cooke and his entire staff to be very compassionate and knowledgeable. At each appointment, Dr. Cooke spent as much time with me as I needed and I thoroughly understood what the surgery was about, what to expect and how to feel afterwards.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
B Heath in Carrollton TX – Jul 03, 2017
×Post a ResponseAre you Dr. Cook?
Dr. Cook did surgery on my foot. The bunion came back only worse, big toe is partially numb, will not bend properly, pain when walking and overall I wish I had not had the surgery. Spent time with me before surgery and after the surgery he gave me about 5 minutes. On a scale of 1-10 it would be an easy 0.
What went well
No results
What could be improved
No results
7 others found this helpful
Helpful
Ft Worth, TX – Mar 12, 2017
×Post a ResponseAre you Dr. Cook?
I have had two surgeries by Dr. Cook and I recommended my daughter to him and she had surgery by him as well. I LOVE Dr. Cook.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
2 others found this helpful
Helpful
Debra Mehalko in Dallas, TX – Feb 22, 2017
×Post a ResponseAre you Dr. Cook?
Dr Cook diagnosed and treated my Morton's neuroma. I had been told I needed surgery but with orthotics and toe-taping I have done very well and not needed surgery.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Georgie H in Fort Collins, CO – Aug 05, 2016
×Post a ResponseAre you Dr. Cook?
I had reconstructive ankle surgery about ten years ago. Dr. Cook insulted the surgeon I went to in Dallas (who I have a good relationship with), barely spent 10 minutes with me, told me I'd eventually just have to have surgery again, recommended some useless inserts and the acted annoyed that my daughter was there (I'd asked ahead of time if I could bring her). His xray tech also seemed shocked when I asked for a lead vest bc I might be pregnant...she had to ask him if I could have a vest?
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
8 others found this helpful
Helpful
Ft Worth, TX – Jun 30, 2016
×Post a ResponseAre you Dr. Cook?
I had an ankle fusion by Dr. Cook and could not be happier or more grateful for the outcome. It is such a blessing to be out of pain and able to live my life again.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Ann in Canyon Lake, TX – Jun 23, 2016
×Post a ResponseAre you Dr. Cook?
Two days prior to surgery got a call from the Physician-owned hospital RE: $3000 payment owed, despite blue chip BCBS plan. Not sure about these payments and these surgeon-owned facilities. Question the billing coding.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
6 others found this helpful
Helpful
Patricia Gottschalk CRNA MS in Dallas, TX – Apr 12, 2016
×Post a ResponseAre you Dr. Cook?
I went to Dr. Cook for a Bunionectomy. Big toe was rubbing on the 2nd toe & 4th toe had been broken & I asked him to straighten it. Without my permission he removed the knuckle in the 4th toe & it will never bend. At 7 mo?s he said big toe didn?t heal properly & he could fix it with more surgery. I have more pain than before surgery. Big toe will not bend & laps over 2nd toe more than before, 4th toe is crooked & leans over on little toe. He is rude, arrogant & never showed any respect.
What went well
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
14 others found this helpful
Helpful
Jerri Jernigan in Ft Worth, TX – Mar 22, 2016
×Post a ResponseAre you Dr. Cook?

Leave a review

How was your experience with Dr. Cook?

About Me

biography

Dr. Charles Cook, MD is an orthopedic surgeon in Dallas, TX and has over 40 years of experience in the medical field. Dr. Cook has extensive experience in Ankle & Foot Surgery. He graduated from LSU Health Sciences Center New Orleans School of...read more
  • Orthopedic Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Lsu Health Sciences Center New Orleans School Of Medicine

    Medical School, 1983
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Insurance Check

Search for your insurance carrier and choose your plan type

Locations

Practice

US Post OP of Dallas LP8440 Walnut Hill Ln Ste 110 Dallas, TX 75231
1

Practice

Foremost Anesthesia7115 Greenville Ave Dallas, TX 75231
2

Practice

Office1106 Alston Ave Ste 201 Fort Worth, TX 76104
3