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Dr. Brynae Miley, MD

Dr. Brynae Miley, MD

Ear, Nose, and Throat*

Dr. Brynae Miley, MD is a head & neck surgery otolaryngologist in Oak Ridge, TN. Dr. Miley has extensive experience in "Ear, Nose, & Throat Surgical Procedures", Otologic Conditions & Procedures, and Upper Respiratory Conditions. She is affiliated with medical facilities Methodist Medical Center of Oak Ridge and Roane Medical Center. She is accepting new patients and telehealth appointments.

3.7 Star Rating
Based on 36 reviews 3.7 Star Rating (36 reviews)

Practice

800 Oak Ridge Tpke Ste C100 Oak Ridge, TN 37830
Telehealth available

Dr. Miley is a Healthgrades Choice provider in Ear, Nose, and Throat

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions
  • Areas of Expertise
    Dr. Miley specializes in the areas of Otolaryngology & Otolaryngology-Head and Neck Surgery. See board certifications
  • Friendly Staff
    Patients said the staff was friendly. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
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Dr. Miley's Reviews

Likelihood to recommend Dr. Miley

3.7
36 ratings, 24 with a written review
5 star
67%
67%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
33%
33%

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Disorganized office
Dr Miley is never on time - have always had to wait at least 30 minutes beyond my appointment time, to see her for 5 minutes. Now I have waited 2 months for weekly allergy serum to be processed. When I call about it they say 'we will call you' impatiently.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • I didn't feel respected
  • Staff wasn't friendly
  • Appointment was rushed
  • Long wait times
Helpful
Jul 12, 2024
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Terrible Experience
Saw Dr. Miley on 6/21/2023 due to hyperparathyroidism diagnosis. She was referred by an endocrinologist, Dr. Dake. All tests for surgery had already been completed and Dr. Miley had them all except for a bone density test. During my exam, I went to Dr. Dake's office, which was in the same building, got them, and took them to Dr. Miley. Her last words were we will contact you and schedule your surgery for parathyroidectomy. Did not hear a word from anyone re surgery. On 12/4/23, almost 6 months, I called the office and asked why I hadn't heard anything re surgery. I was transferred to surgery scheduler, had to leave a voice mail. No return call. On 12/6/23, I called the office again, I was told that it had been longer than 30 days since I saw the doctor, I would have to make an appointment to see her before surgery could be scheduled. NO WAY could I recommend this office to anyone. Could have been office personnel issue, but the buck stops with the doctor.
What went well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • I didn't feel respected
1 other person found this helpful
Helpful
Dec 08, 2023
Thank you for your response and my sincere... Read More
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Don’t send a child
Yeah so definitely don’t send your child to see Dr. Miley. She does not have the demeanor nor the appropriate office to serve children. Waste of time and money and added stress for my kid.
What went well
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Apr 22, 2023
Thank you for your response. For any specific... Read More
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She was very efficient and informed at the 1st office visit. Medication was prescribed to clear symptoms & try to recover hearing loss. Follow-up was scheduled to do further testing & check is symptoms improved. She was very informative as we discussed further recommendations. I was very pleased with the level of professionalism that was displayed with all staff members.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Mary Champion – Oct 13, 2022
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I saw Dr. Miley for an issue with my throat. She explained the procedures step by step in a way that I could understand everything! She is very caring, and she really made sure I understood what was happening. She made me feel comfortable and understood. I highly recommended her to anyone!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Ron Roberts – Feb 28, 2021
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She has been my doctor for several years and I find her very Capable.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Irene chitwood – Feb 26, 2021
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I highly recommend Dr. Miley. She treated both my daughters and is great with kids.
What went well
No results
What could be improved
No results
Helpful
Vance Gilbert – Feb 25, 2021
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Grover had a visit with Dr.Miley today. He was really pleased with her exam and explanation of what was going on with his ear. She has a great personality and acts like she really cares about your problem. Will certainly be going back to her. He recommended her highly for anyone to use. Jewell Gilbert
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Grover Gilbert – Feb 25, 2021
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Always helps in any way she can. Very professional and kind, caring
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Tammy Wright – Feb 25, 2021
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De Miley is a God send. Thank u for ur care.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Patricia weaver – Feb 25, 2021
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Dr. Miley was very professional and thorough. She explained the condition and treatment options so I could make an informed decision. I highly recommend her!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 25, 2021
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When I saw Dr. Miley I was very impressed. I would highly recommend her as a doctor. Very professional, kind , caring and knowledgeable . She took her time to listen to my issues and gave a very detail examination. I will gladly return if the need arises.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Kathy Stanley – Feb 25, 2021
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Dr. Miley went above and beyond to take care of my mom. She was very thorough and has great bedside manners. Mom is still her patient as of today.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 24, 2021
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Dr. Miley is a wonderful physician. She is empathetic, thorough, and always goes above and beyond for her patients. Would highly recommend.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Feb 24, 2021
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BRYNAE IS WONDERFUL. I HIGHLY RECOMMEND HER. VERY COMPASSIONATE AND CONCERNED AND EFFICIENT.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
BRYON FOSTER – Feb 24, 2021
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Dr Byrnae was very nice and very thorough.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Carletta thomas – Feb 23, 2021
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Dr. Miley has been taking care of me and my children for years. She is direct and clear about treatment plans and options, and she always goes above and beyond to help me make an informed decision. Her care is top notch, and she goes the extra step to help me find the most affordable, effective medications. I highly recommend Dr. Miley!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 23, 2021
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I would and have recommended Dr. Miley. If you haven’t made an appointment, you should.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Feb 21, 2021
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I took my 10 month old daughter to Childrens urgent care because I knew she had a ear infection, they said she was fine. After being sent home, her ears started draining. I called to make an appointment and they set us up with the on call Doctor, Dr. Miles. Her Bedside manor was nothing short of perfect! She was not in rush, and worked well with my little one. She took her hand and held it so that she knew not be afraid and felt comfortable. Her wonderful care didn't stop there. When I filled her prescriptions, the eardrops were 300 dollars after insurance. I called to ask if there was an alternative. Dr. Miles talked with the pharmacist and got the cost down to $86, she then called another pharmacy were I was able to get my daughters drops for just $30. She could have stopped at $86 and I would have been happy but instead she took the extra step to find it even cheaper. Lastly, her nurse communicated with me and communicated well! We will be seeing Dr. Miles from now on!
What went well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Morgan Oligee – Feb 15, 2021
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Great experience! Very pleased with her!
What went well
No results
What could be improved
No results
Helpful
Timiah – Feb 12, 2021
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About Me

biography

Dr. Brynae Miley, MD is a head & neck surgery otolaryngologist in Oak Ridge, TN. Dr. Miley has extensive experience in "Ear, Nose, & Throat Surgical Procedures", Otologic Conditions & Procedures, and Upper Respiratory Conditions. She is affiliated...read more
  • Ear, Nose, and Throat

  • Pediatric Otolaryngology (Ear, Nose & Throat)

  • Otolaryngology-Head and Neck Surgery

  • Rhinology

  • Otolaryngic Allergy

  • Endocrine Surgery

  • Sinus Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Dept Otolaryngology Head And Neck Surgery, University Of Cincinnati Med. Center

    Residency Hospital
  • University Of Cincinnati Medical Ctr, Dept. Of Surgery

    Internship Hospital
  • University Of Kentucky College Of Medicine

    Medical School
  • University Of Tennessee Knoxville

    Undergraduate School
American Board of Medical Specialties®
American Board of Otolaryngology
Otolaryngology
American Board of Otolaryngology - Head and Neck Surgery®
Otolaryngology-Head and Neck Surgery
Self designated 
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Dr. Miley is a Healthgrades Choice provider in Ear, Nose, and Throat

    Read our methodology

    Locations

    Practice

    East Tennessee Ear Nose & Throat Specialists PC800 Oak Ridge Tpke Ste C100 Oak Ridge, TN 37830
    1

    Practice

    Mark B Hellmann DPM1855 Tanner Way Ste 130 Harriman, TN 37748
    2
    Office49 Cleveland St Ste 300 Crossville, TN 38555
    3

    Practice

    Office109 Independence Ln Ste 500 La Follette, TN 37766
    4

    Affiliated Hospitals

    • Roane Medical Center

      8045 Roane Medical Center Dr
      Harriman, TN 37748

      How patients felt about the care they received at this hospital.

      85%
      Patients said they were given information about recovering at home

      2% lower than the national average

      82%
      Patients said that doctors always listened to them and explained things well

      4% higher than the national average

      View all patient feedback
    • Methodist Medical Center of Oak Ridge

      990 Oak Ridge Tpke
      Oak Ridge, TN 37830
      Recipient of 2
      hospital awards

      Patient Safety Excellence Award™ (2023)

      Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

      Outstanding Patient Experience Award™ (2022)

      Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

      View all awards

      How patients felt about the care they received at this hospital.

      85%
      Patients said they were given information about recovering at home

      1% higher than the national average

      82%
      Patients said that doctors always listened to them and explained things well

      6% higher than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality