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Dr. Bruce Mackey, MD

Dr. Bruce Mackey, MD

Pain Medicine*
40+ years of experience

Dr. Bruce Mackey, MD is a pain medicine physician in Edmond, OK and has over 40 years of experience in the medical field. He graduated from UNIVERSITY OF OKLAHOMA / HEALTH SCIENCES CENTER in 1984. He is affiliated with medical facilities such as Stillwater Medical Center and St Mary's Regional Medical Center. He is accepting new patients and telehealth appointments.

3.4 Star Rating
Based on 70 reviews 3.4 Star Rating (70 reviews)

Practice

3957 E Covell Rd Edmond, OK 73034
Telehealth available

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At a Glance

  • Areas of Expertise
    Dr. Mackey specializes in the areas of Family Practice & Sleep Medicine. See board certifications
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    Outstanding Patient Experience Award™ See hospitals
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
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Dr. Mackey's Reviews

Likelihood to recommend Dr. Mackey

3.4
70 ratings, 25 with a written review
5 star
57%
57%
4 star
3%
3%
3 star
1%
1%
2 star
3%
3%
1 star
36%
36%

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The Best
Dr. Mackey is very thorough and listens to what you say. He is supportive and understands never-ending pain. I think most of the negative posts come from drug-seeking people. We live in a new world and legal pain management is part of our new way of life. I applaud Dr. Mackey and his staff for their level of care.
What went well
  • I felt respected
  • Listened & answered questions
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Sep 14, 2023
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Refused to see me without even talking to me.
I had a referral sent over because he was said to be a good pain management doctor. Well when I called about my referral his nurse stated he wouldn’t take me as a patient and have no reason. When I asked to speak with him his secretary stated “He’s a physician, he’s not gonna talk to you.” I said I would come down and we could talk man to man, his secretary then stated I would not be allowed in the building. No integrity or care for people who are truly suffering with miles of paperwork of chronic pain. Completely judgmental, and based on what? Wouldn’t even talk to me, what kind of pain management doctor does this, let alone what kind of man won’t speak his reasoning. Not a man in my book, integrity comes with a price he is not willing to pay. I wouldn’t recommend him to anyone, unless you want to be judged without even being seen or talked to. Plenty more pain management docs that actually care for people, don’t pick and choose and show favoritism.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
4 others found this helpful
Helpful
Man of integrity – Jul 17, 2023
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Cares for his patients
My family member has received care at this clinic for over a year. We have been treated with the utmost respect. We are asked at every visit if we are satisfied with the current treatment plan and adjustments are made whenever needed. They work hard to keep the appointments on time but also spend adequate time with us on every visit. Since we have a steady treatment plan with minimal changes they are able to get us in and out fairly quickly which we appreciate. The receptionists and all those involved in my family members care are kind, understanding and professional. I would highly recommend Dr. Mackey or any of the medical professionals that share his office
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 31, 2023
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Urine screen false methamphetamine positive
My mother has been compliant chronic pain patient with Don Bacon approx 30 years. She takes promethazime 25 mg twice daily prn nausea. This gave a false positive for methamphetamine 2/15/22. Dr. Mackey fired her as a patient without considering government article of false positive. Pub med.gov article stated promethazime can give false positive methamphetamine results.
What went well
  • Listened & answered questions
What could be improved
No results
6 others found this helpful
Helpful
CK. Castle,RN retired Hospice pain mngmt – Mar 30, 2022
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Dr.Mackey and staff are amazing!! They have helped me tremendously and l highly recommend him.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 27, 2021
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This Dr. does not need your business. Arrived early on hot day (93 that day). Called # to say I was in parking lot. Per COVID procedure for this office staff came out to read temperature with temporal scanner - 107.6 degrees!! OK I'm in older car with weak AC, let's try again - 108.2 LOL! I'm told I can't be seen today. What? I am fine - do you have another type of thermometer that isn't affected by ambient air temp? If I truly had a temp of 108 wouldn't I be dead or convulsing?? Or maybe I should be instructed to get to the Emergency Room? Nope. Against my nature I decided to drive home and come back in newer vehicle. Now I'm 20 min late & used more gas but figure that would be normal wait anyway. This time the nice nurse/admin gets a 97.8 normal reading and relays that info inside. After 5 more minutes I get called back and asked if I can reschedule and come back in week. Really? NO. What kind of Dr. office can't even come up with an 'in the ear' or 'under the tongue' thermometer?
What went well
  • Staff friendliness
What could be improved
No results
3 others found this helpful
Helpful
Don't Bother – Jan 26, 2021
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Dr. Mackey is an extremely efficient, careful doctor. I have been his patient for several years. We have tried different approaches to help me with a collapsing spine, congenital scoliosis in my advanced age. I am very comfortable in his presence and trust his judgement. His associates are equally professional. I do know he will not prescribe drugs unless they are necessary. I think some of the negative reviews may be patients who feign pain just to get a opioid script.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Sep 01, 2020
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Only saw him about every 6th visit. Spent less than 5 minutes with me. Sent me a statement that over charged me nearly $500. I showed them their error but would not refund my money.
What went well
  • Office environment
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
7 others found this helpful
Helpful
Oct 30, 2018
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I got a speech from him, was told I was not getting drugs (even though I never asked for any) and then he walked out. I paid $64 for nothing. I didn't even get to speak. Didn't even get the opportunity to ask about an electronic box a friend had under his skin that he swore by. This by far was the most disrespectful doctor I have ever met. EVER. Keep away from this doctor. He only wants your money.
What went well
  • Staff friendliness
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
7 others found this helpful
Helpful
T. Smith in OK – Aug 29, 2018
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Kind man and excellent physician.
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Aug 01, 2018
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Do not go to this man. He will leave you without medication. He will no not reschedule. He will get up and walk out of the office while you're still talking. I have never been treaded so disrespectfully by a doctor in my life.
What went well
No results
What could be improved
  • Long wait times
11 others found this helpful
Helpful
Jun 23, 2018
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Dr. Mackey has always made me feel like a person when I come to see him. He is curious how everything is going. He really cares and wants to help you with the latest available treatments available.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sonny Edwards in luther OK 73054 – Feb 06, 2018
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Dr mackey is caring and works with you to find good solutions to your pain issues.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
2 others found this helpful
Helpful
Stillwater, OK – Oct 24, 2017
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I may well die today and if I do it will be Dr Bruce Mackeys fault. I've seen him for a long time. At my last appointment he said he would no longer see me. He was concerned mostly about my ability to pay him. My husband had come to think him the same as a drug dealer. He left me with no medications, Ihave a broken back, Its a TERRIBLE time to have be with no pain medicine. The local ER can not give meds, so after 19 years on the same meds I may well die or have a stroke. I was left with no plan
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
10 others found this helpful
Helpful
He will know who I am in OK – Oct 05, 2017
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Dr. Mackey and his staff are amazing. They have given me my life back. They have several rules that their patients are required to follow, but these common sense rules make for an honest Dr/Patient relationship and successful treatment plans. They take time to listen, teach, and discuss treatment options. Everything they do is in the patient's best interest. I have a huge amount of respect for everyone in his office. He has earned my complete trust.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Oklahoma City, OK – Sep 08, 2017
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Pain management requires being honest with doctor. Dr Mackey will actually work to. Control your pain. Recomend! Jack Tolliver
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Jack Tolliver in Oklahoma City, OK – Aug 16, 2017
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I've been seeing Dr. Mackey and his staff for about 5 years now and they are so great. The front office staff is nice and will always help with changes of appointments if needed. The nurses are kind and caring. Dr. Mackey takes time to see how you're doing and asks about other things in your life. Jamie is a lot like Dr. Mackey, he makes sure you're ok and then makes sure to see how work and the kids are. Amber is awesome and ends up with one or both of my kids on her lap while she's talking.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
5 others found this helpful
Helpful
Sean Phillips in Moore, OK – Apr 10, 2017
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Would NOT recommend!! PA spent 45 minutes with us, Dr. Mackey himself spent less than 5 minutes with us with his hand on the door knob. Impatient when we asked a couple of questions. HOWEVER, the biggest problem was with the front desk and insurance coordinator. We have 2 ins coverages so never owe a copay. It was insisted we pay a $65 copay BEFORE we could see Dr. It took ONE MONTH for them to file ins. After notification that ALL costs were covered and we owed zero, no refund as yet. BEWARE!
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
11 others found this helpful
Helpful
K Barnes in Edmond, OK – Mar 29, 2017
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Dr. Mackey and his PA's always listen and try to understand. I have been going th
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Elizabeth Ashton in Oklahoma City, OK – Aug 11, 2016
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Dr. Mackey and his staff are professional and caring. I have been seeing him for 13 years and he always listens to my concerns and he always answers my questions. He does not prescribe pain meds unnecessarily and expect to be tested regularly. I am grateful that he is my pain physician.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
JIll L in Moore OK – May 25, 2016
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How was your experience with Dr. Mackey?

About Me

care philosophy

I treat patients with respect and strive to listen to their concerns.
  • Pain Medicine

  • Sleep Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Oklahoma / Health Sciences Center

    Medical School, 1984
  • University Of Oklahoma College Of Medicine

    Medical School, 1984
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
Sleep Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

Bruce A Mackey MD PC3957 E Covell Rd Edmond, OK 73034
1

Affiliated Hospitals

  • Oklahoma Heart Hospital South

    5200 E I 240 Service Rd
    Oklahoma City, OK 73135
    Recipient of 3
    hospital awards

    Outstanding Patient Experience Award™ (2024, 2023, 2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    93%
    Patients who gave a rating of 9 or 10

    22% higher than the national average

    93%
    Patients would recommend the hospital to friends and family

    24% higher than the national average

    View all patient feedback
  • Summit Medical Center

    1800 Renaissance Blvd
    Edmond, OK 73013
    Recipient of 1
    hospital award

    Outstanding Patient Experience Award™ (2023)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    89%
    Patients said that doctors always listened to them and explained things well

    7% higher than the national average

    87%
    Patients said that nurses always listened to them and explained things well

    5% higher than the national average

    View all patient feedback
  • Community Hospital

    3100 SW 89th St
    Oklahoma City, OK 73159
    Recipient of 2
    hospital awards

    How patients felt about the care they received at this hospital.

    91%
    Patients said they were given information about recovering at home

    3% higher than the national average

    87%
    Patients said that doctors always listened to them and explained things well

    5% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality