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Dr. Adrian Casillas, MD

Dr. Adrian Casillas, MD

Allergy & Immunology*

Dr. Adrian Casillas, MD is an allergist-immunologist in El Paso, TX. He is affiliated with medical facilities such as Gerald Champion Regional Medical Center and Sierra Medical Center. He is accepting new patients.

4.8 Star Rating
Based on 26 reviews 4.8 Star Rating (26 reviews)

Providence Medical Partners

3270 Joe Battle Blvd Ste 120 El Paso, TX 79938

At a Glance

  • Area of Expertise
    Dr. Casillas specializes in the area of Allergy & Immunology. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Quiet Hospital
    Patients said the hospital this doctor practices at is quiet. See hospitals
  • Trustworthy
    Patients said this doctor is trustworthy. See reviews
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Dr. Casillas' Reviews

Likelihood to recommend Dr. Casillas

4.8
26 ratings, 20 with a written review
5 star
92%
92%
4 star
0%
0%
3 star
4%
4%
2 star
4%
4%
1 star
0%
0%

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New patient with Dr Casillas was excellent. He is very friendly and knowledgeable. He doesn’t rush you in and out, like most doctors. He takes his time to listen to you as a patient and that’s what makes you feel comfortable in his office. Also KUDOS to the front office gals with friendly welcoming.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Shreve – Jul 18, 2024
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Went to see him a few years ago because I had to file an ADA claim due to employees in office pouring all their cologne and perfume on themselves every day. Now, the company changed insurance companies & he is no longer on my plan. He is good. Too bad I have to find another allergist.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Thank God for this doctor – Nov 10, 2022
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Dr. Casillas was punctual, knowledgeable about my health condition, and personable. I was very happy with his plan to address my concerns. I really liked that they have their own Quest lab in their office.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Carol – Nov 18, 2021
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Our experience was great. Dr Casillas took the time to explain the situation in detail and answer all the questions we had. Felt very appreciated.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Sep 22, 2021
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Doctor and staff were kind and courteous. The doctor was not rushed and took the time to listen.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Anna F – Jul 14, 2021
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Dr. Casillas was on time and very personable. He made me feel very comfortable. His office was very clean and his staff was exceptional.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Martha J Graham – Apr 20, 2021
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Office staff, nurse, and doctor are all excellent!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 17, 2021
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Visit was long over due. I suffer from chronic sinus infections and needed to be seen by Dr.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Josefina S Estorga – Mar 30, 2021
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I would very much recommend Dr. Casillas to anyone experiencing allergy issues, his background and wealth of knowledge alone would be a good reason to see Dr.Casillas but he also has a great demeanor and great personality, he actually took the time to get to know more about me and any underlying causes that might be affecting my health before prescribing a treatment.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Efren Herrera – Mar 13, 2021
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Dr Casillas was awesome, got me breathing again but his Billing department SUCKS.. I did all pre-appointment check in and billing but they could not keep it straight and set a bill collector after me.... I had to prove that I paid my bills with receipts from their on line system to them but seems like it was just oh well to billing... Sad, as I really like Dr Casillis! Now I am going to have to jump out my butt to find another DR that can help as I will not take a chance again!
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Office environment
Helpful
Richard l Wineman – Jan 19, 2021
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I had a wonderful visit. Dr. Casillas took his time to explain the answers to my questions regarding my health concerns. He also listened to my concerns regarding medication issues. Thumbs up to Dr. Casillas.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
J. Kirkland – Jan 14, 2021
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Dr. Casillas has been so knowledgeable and caring. He listens attentively when I am explaining my symptoms. I was sick for 6 months and ever since I started treatment with him, I am doing much better! I also feel very comfortable with his staff, they are courteous and attentive.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Flor Ortiz – Oct 21, 2020
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Dr. Casillas and his staff were all very attentive and patient with my 5 year old daughter. He explained everything thoroughly and answered all my questions. I would highly recommend him. And the wait time was very short! Always a plus.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Anni – Jan 23, 2020
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I moved recently from Denver, CO, where I had been with my allergist for 28 years, to El Paso. After 2 miserable experiences with physicians here, I flew back to Denver to see my doctor. She and her colleagues helped me find Dr. Casillas, who has provided excellent care. He listens and responds thoughtfully. When I am sick, I can have an appointment by the next day. The staff members are friendly and professional. I highly recommend Dr. Casillas.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Niki – Dec 10, 2019
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After almost 2 years of constantly getting sick I was referred to Dr Casillas and he found out what was wrong n the first visit!! Amazing he knew exactly what to look for!!! All I needed was a booster shot and once I got it I have been feeling so much better. I like that he continues to have me go in as well to check up on me! Amazing Dr!!
What went well
No results
What could be improved
No results
Helpful
Nov 23, 2019
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I felt very welcome upon my arrival. The staff was very courteous. Dr. Casillas was warm and welcoming and seemed to be conserved with my symptoms.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Oct 13, 2019
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Excellent! Thank you!
What went well
No results
What could be improved
No results
Helpful
Lupe Casillas Lowenberg – Sep 15, 2019
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Our experience from the moment I set up the appointment to the end of leaving the building after the appointment was a breeze. Dr. Casillas and his WHOLE staff are marvelous. They are all very friendly and professional. Dr. Casillas takes his time to explain all medical issues in such a thorough manner. We did not feel rushed at any point as he answered our questions. His such bedside manners are one of a kind which we have not experienced with other doctors in such a long time. Thank you to Dr. Casillas and his professional staff!!!
What went well
No results
What could be improved
No results
Helpful
May 03, 2019
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Awesome doctor, great bedside manner, very knowledgeable,patient and earnest.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Trisha Carpenter-Wolfgram in EL PASO, TX – Feb 07, 2019
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I called the office at 1015 am this morning was offered 2 appointments as a new patient for today as well. Walked in by 1040am. From Denise to the male medical assistant the nurse practitioner Nicole and Dr Casillas.... Everyone was very professional and attentive. Made me feel so comfortable and have now referred Dr Casillas and Nicole to 3 different people. Very impressed.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Blanca Flores in El Paso, TX – Jul 18, 2018
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About Me

biography

Dr. Adrian Casillas is board certified by the American Board of Allergy and Immunology. He completed his residency in internal medicine and fellowship and research in allergy and immunology at the UCLA School of Medicine. He served on the faculty...read more
  • Allergy & Immunology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Ucla Medical Center

    Residency Hospital
American Board of Medical Specialties®
American Board of Allergy & Immunology®
Allergy & Immunology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Spanish

Locations

Providence Medical Partners

Providence Medical Partners3270 Joe Battle Blvd Ste 120 El Paso, TX 79938
1

Affiliated Hospitals

  • Sierra Medical Center

    1625 Medical Center Dr
    El Paso, TX 79902

    How patients felt about the care they received at this hospital.

    83%
    Patients said they were given information about recovering at home

    1% lower than the national average

    76%
    Patients said that doctors always listened to them and explained things well
    View all patient feedback
  • The Hospitals of Providence Transmountain

    2000 Transmountain Rd
    El Paso, TX 79911
    Recipient of 1
    hospital award

    How patients felt about the care they received at this hospital.

    82%
    Patients said they were given information about recovering at home

    2% lower than the national average

    71%
    Patients said that nurses always listened to them and explained things well

    4% lower than the national average

    View all patient feedback
  • The Hospitals of Providence-East Campus

    3280 Joe Battle Blvd
    El Paso, TX 79938
    Recipient of 6
    hospital awards

    How patients felt about the care they received at this hospital.

    81%
    Patients said they were given information about recovering at home

    3% lower than the national average

    68%
    Patients said that doctors always listened to them and explained things well

    8% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality