White Rock Medical Center
White Rock Medical Center is a medical facility located in Dallas, TX. This hospital has been recognized for Bariatric Surgery Excellence Award™.
Patient Experience Rating
18% lower than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologySpecialty Clinical Quality Awards
Bariatric Surgery Excellence Award™ (2024, 2023)
Superior clinical outcomes in bariatric (weight loss) surgery
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Appendectomy
In Hospital
Complication Based Ratings
Bariatric Surgery
In Hospital
Specialty Excellence Awards
Bariatric Surgery Excellence Award™
2024, 2023
Mortality Based Ratings
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Coronary Interventional Procedures (Inpatient)
Mortality In-Hospital
Mortality within 30 days
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Sepsis
Mortality In-Hospital
Mortality within 30 days
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hysterectomy
In Hospital
Gynecologic Procedures
In Hospital
Complication Based Ratings
Vaginal Delivery
In Hospital
C-Section Delivery
In Hospital
Mortality Based Ratings
Stroke
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hip Fracture Treatment
In Hospital
Total Knee Replacement
In Hospital
Mortality Based Ratings
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceWhite Rock Medical Center
National Average
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Discharge Information
Percent of patients who said they were given information about recovering at home
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
White Rock Medical Center
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Apr 24 2025
Review for Dr. Jordan
She seemed not to listen to what I said. She kept interrupting until I finally said, "If you'll let me tell the symptoms perhaps you can give a diagnosis." I found her arrogant and uninterested in my medical problems.
Sam Staggs Apr 23 2025
Review for Dr. Jordan
Dr. Chan has the interest of the patient at heart before all. She really cares and knows what she's doing. I'm seizure free and have been for years. Thank you!
Apr 17 2025
Review for Dr. Chan
Location
White Rock Medical Center
Frequently Asked Questions
Where is White Rock Medical Center located?
White Rock Medical Center is located at 9440 Poppy Dr, Dallas, TX 75218. Find other locations and directions on Healthgrades.
Has White Rock Medical Center won any recent awards from Healthgrades?
Yes, White Rock Medical Center has been awarded with Bariatric Surgery Excellence Award™ in the past two years.
Is White Rock Medical Center highly rated with patients?
51% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does White Rock Medical Center score well in safety ratings?
Healthgrades tracks outcome ratings for 11 hospital services. View more details here.
How do I get in at White Rock Medical Center?
Phone number, appointment information, and directions can be found on Healthgrades White Rock Medical Center profile..
How does White Rock Medical Center rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
She was rude, arrogant, and interrupted me each time I tried to describe my symptoms. I would never consider another consultation with her.