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West Suburban Medical Center

Explore care at West Suburban Medical Center in Oak Park, IL, and compare its services, physicians, and hospital ratings on Healthgrades. Find the best healthcare options for your needs, all in one place.

42%

Patient Experience Rating

23% lower than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

5 ratings were worse than expected

  • Respiratory failure following surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Pressure sores or bed sores acquired in the hospital
  • Bloodstream infection following surgery
  • Deep blood clots in the lungs or legs following surgery

7 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Appendectomy

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Bariatric Surgery

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Attack

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Colorectal Surgeries

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gynecologic Procedures

In Hospital

As Expected

Hysterectomy

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Vaginal Delivery

In Hospital

Worse than Expected

C-Section Delivery

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pneumonia

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
48%

Patients who gave a rating of 9 or 10

18% lower than the national average

42%

Would definitely recommend

23% lower than the national average

West Suburban Medical Center

National Average

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%38%47%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%53%57%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%80%84%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%71%76%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%51%58%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%68%75%

West Suburban Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%57%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%67%67%

Providers

Provider Reviews

Dr. Lawson is excellent. He listens, is very thorough & doesn't rush. He's friendly, easy to talk with, & clearly knows what he's doing. He explains everything very well. His staff is great too.

Apr 24 2025

Review for Dr. Lawson

Very approachable and willing to explain and answer questions.

Apr 19 2025

Review for Dr. McGann

Dr. Brindise is personable, attentive, professional, knowledgeable, and the list goes on and on. Dr. Brindise made sure I understood all information that was given, made sure I understood my options and he just gives all around top notch care. When it was time for surgery; his level of concern and...

Apr 19 2025

Review for Dr. Brindise

Didn't think it possible to find someone I trusted as much, after Dr. Jessen retired last year, but: Love (love, love) our new primary, Kathleen McDonough. We don't normally require a lot of interaction, per se, but we have an upcoming trip to Asia for three weeks. Considering she's new to me (and...

Apr 18 2025

Review for Dr. McDonough

Thank you Dr Tiesenga for make my confidence and health improve, I'm blessed and I can't wait to see the final results, God bless you and all your staff

Apr 17 2025

Review for Dr. Tiesenga

Location

West Suburban Medical Center

3 Erie Ct, Oak Park IL 60302

CallDirections

(708) 383-6200

Frequently Asked Questions

Where is West Suburban Medical Center located?

West Suburban Medical Center is located at 3 Erie Ct, Oak Park, IL 60302. Find other locations and directions on Healthgrades.

Has West Suburban Medical Center won any recent awards from Healthgrades?

No, West Suburban Medical Center has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.

Is West Suburban Medical Center highly rated with patients?

48% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does West Suburban Medical Center score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at West Suburban Medical Center?

Phone number, appointment information, and directions can be found on Healthgrades West Suburban Medical Center profile..

How does West Suburban Medical Center rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

3 Erie Ct

Oak Park, IL 60302

Directions

(708) 383-6200