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UPMC Hanover

Explore care at UPMC Hanover in Hanover, PA, and compare its services, physicians, and hospital ratings on Healthgrades. Find the best healthcare options for your needs, all in one place.

63%

Patient Experience Rating

2% lower than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

4 ratings were worse than expected

  • Accidental cut, puncture, perforation or hemorrhage during medical care
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Breakdown of abdominal incision site

7 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Appendectomy

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Bowel Obstruction

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hysterectomy

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Vaginal Delivery

In Hospital

Better than Expected

C-Section Delivery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Total Knee Replacement

In Hospital

As Expected

Hip Fracture Treatment

In Hospital

Better than Expected

Hip Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

As Expected

Outpatient Total Hip Replacement

In Hospital

As Expected

Outpatient Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Benign Prostatic Hyperplasia

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Carotid Procedures

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
70%

Patients who gave a rating of 9 or 10

4% higher than the national average

63%

Would definitely recommend

2% lower than the national average

UPMC Hanover

National Average

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%81%75%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%78%76%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%48%47%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%87%84%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%64%58%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%61%57%

UPMC Hanover

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%58%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%80%67%

Providers

Provider Reviews

Dr falci is proficient in his craft. Tells you what's helpful and what's not. He takes time to explain what you need to do to keep your feet in top conditioned

Apr 24 2025

Review for Dr. Falci

Excellent surgeon and great follow up

Apr 24 2025

Review for Dr. Kish

The front desk staff is incredible. I had to reschedule an appointment and they went out of their way to make sure I was taken care of. Even after my surgery they made sure I was ok. Gabrielle and her team made sure I had my appointments set up and the surgery was a complete success.

Apr 23 2025

Review for Dr. May Jr

Dr Klunk is VERY thorough and precise and treats you with importance. His team is also one of the best at OSS. Kind and empathetic but thorough and timely with their actions.

Apr 21 2025

Review for Dr. Klunk

Dr. Dhawan makes himself available when needed to explain, educate, and treat with expertise! He is skilled, professional yet still friendly and down to earth. He also has a great sense of humor!

Apr 18 2025

Review for Dr. Dhawan

Location

UPMC Hanover

300 Highland Ave, Hanover PA 17331

CallDirections

(717) 637-3711

Frequently Asked Questions

Where is UPMC Hanover located?

UPMC Hanover is located at 300 Highland Ave, Hanover, PA 17331. Find other locations and directions on Healthgrades.

Has UPMC Hanover won any recent awards from Healthgrades?

No, UPMC Hanover has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.

Is UPMC Hanover highly rated with patients?

63% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does UPMC Hanover score well in safety ratings?

Healthgrades tracks outcome ratings for 11 hospital services. View more details here.

How do I get in at UPMC Hanover?

Phone number, appointment information, and directions can be found on Healthgrades UPMC Hanover profile..

How does UPMC Hanover rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

300 Highland Ave

Hanover, PA 17331

Directions

(717) 637-3711