The Hospitals of Providence-Memorial Campus
The Hospitals of Providence-Memorial Campus is a medical facility located in El Paso, TX. This hospital has been recognized for America’s 100 Best Hospitals for Prostate Surgery Award™.
Patient Experience Rating
15% lower than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologySpecialty Clinical Quality Awards
America’s 100 Best Hospitals for Prostate Surgery Award™ (2023)
Superior clinical outcomes in prostate removal surgery and transurethral resection of the prostate
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Appendectomy
In Hospital
Complication Based Ratings
Bariatric Surgery
In Hospital
Complication Based Ratings
Pacemaker Procedures
In Hospital
Mortality Based Ratings
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Coronary Interventional Procedures (Inpatient)
Mortality In-Hospital
Mortality within 30 days
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Sepsis
Mortality In-Hospital
Mortality within 30 days
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Pancreatitis
Mortality In-Hospital
Mortality within 30 days
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hysterectomy
In Hospital
Gynecologic Procedures
In Hospital
Complication Based Ratings
Vaginal Delivery
In Hospital
C-Section Delivery
In Hospital
Mortality Based Ratings
Stroke
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hip Fracture Treatment
In Hospital
Complication Based Ratings
Outpatient Total Knee Replacement
In Hospital
Complication Based Ratings
Transurethral Prostate Resection Surgery
In Hospital
Prostate Removal Surgery
In Hospital
Specialty Excellence Awards
America’s 100 Best Hospitals for Prostate Surgery Award™
2023
Mortality Based Ratings
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceThe Hospitals of Providence-Memorial Campus
National Average
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Discharge Information
Percent of patients who said they were given information about recovering at home
The Hospitals of Providence-Memorial Campus
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Apr 23 2025
Review for Dr. Ovalle
Waited all day for this guy and didn’t show up. Really frustrating. How does the provider not go visit the patient.
Apr 23 2025
Review for Dr. Bernal
Dr. Lopez is a fantastic psychiatrist. I was very impressed with how well she cared for my elderly parent.
Apr 23 2025
Review for Dr. Lopez
Every time I come to my appointment my self esteem goes through the roof! I've lost 40 pounds and am far from where I wanna be. God bless this staff for helping me change my life. Please do yourself a favor and visit!
Apr 22 2025
Review for Dr. Lopez Po
Dr. Cheng repeatedly demonstrates a lack of clinical diligence and empathy in his interactions. In my experience, he rushes appointments, avoids meaningful engagement, and appears more concerned with administrative denials than accurate medical analysis. His recent letter denying my OSA secondary...
Apr 17 2025
Review for Dr. Cheng
Location
The Hospitals of Providence-Memorial Campus
Frequently Asked Questions
Where is The Hospitals of Providence-Memorial Campus located?
The Hospitals of Providence-Memorial Campus is located at 2001 N Oregon St, El Paso, TX 79902. Find other locations and directions on Healthgrades.
Has The Hospitals of Providence-Memorial Campus won any recent awards from Healthgrades?
Yes, The Hospitals of Providence-Memorial Campus has been awarded with America’s 100 Best Hospitals for Prostate Surgery Award™ in the past two years.
Is The Hospitals of Providence-Memorial Campus highly rated with patients?
50% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does The Hospitals of Providence-Memorial Campus score well in safety ratings?
Healthgrades tracks outcome ratings for 11 hospital services. View more details here.
How do I get in at The Hospitals of Providence-Memorial Campus?
Phone number, appointment information, and directions can be found on Healthgrades The Hospitals of Providence-Memorial Campus profile..
How does The Hospitals of Providence-Memorial Campus rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
Doctor makes you wait for hours, recommends telemedicine and never calls.