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The Hospitals of Providence-Memorial Campus

The Hospitals of Providence-Memorial Campus is a medical facility located in El Paso, TX. This hospital has been recognized for America’s 100 Best Hospitals for Prostate Surgery Award™.

50%

Patient Experience Rating

15% lower than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Prostate Surgery Award™

America’s 100 Best Hospitals for Prostate Surgery Award™ (2023)

Superior clinical outcomes in prostate removal surgery and transurethral resection of the prostate

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • Collapsed lung due to a procedure or surgery in or around the chest

1 rating was better than expected

9 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Appendectomy

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Bariatric Surgery

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Attack

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gynecologic Procedures

In Hospital

As Expected

Hysterectomy

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Vaginal Delivery

In Hospital

As Expected

C-Section Delivery

In Hospital

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Knee Replacement

In Hospital

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Prostate Removal Surgery

In Hospital

As Expected

Transurethral Prostate Resection Surgery

In Hospital

As Expected

Specialty Excellence Awards

America’s 100 Best Hospitals for Prostate Surgery Award™

America’s 100 Best Hospitals for Prostate Surgery Award™

2023

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
54%

Patients who gave a rating of 9 or 10

12% lower than the national average

50%

Would definitely recommend

15% lower than the national average

The Hospitals of Providence-Memorial Campus

National Average

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%42%47%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%46%58%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%75%84%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%71%76%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%67%75%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%50%57%

The Hospitals of Providence-Memorial Campus

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%56%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%56%67%

Providers

Provider Reviews

I had coronary angiography performed by Dr. Mulukutla and upon completion, the Dr. told me that “we’ll play it by ear” which left me thinking that the blockage wasn’t an emergency. A few days later I received a phone call from his office and was scheduled to have a stent put in which surprised me....

May 01 2025

Review for Dr. Mulukutla

I had coronary angiography performed by Dr. Mulukutla and upon completion, the Dr. told me that “we’ll play it by ear” which left me thinking that the blockage wasn’t an emergency. A few days later I received a phone call from his office and was scheduled to have a stent put in which surprised me....

May 01 2025

Review for Dr. Mulukutla

Met with Dr. Richard Kosturakis. We discussed a coronary angiography and revascuarlarzation of the chronic total occlusion of my right coronary artery. I was very satisfied with his explanation of the procedure.

Apr 27 2025

Review for Dr. Kosturakis

Impertinent and offensive

AB Apr 26 2025

Review for Dr. Segapeli

Wonderful doctor. He’s been our son’s Dr at the general pediatrics since he was admitted from ER. Very knowledgeable and straight to the point. Has a kind of thick accent so I had a little trouble understanding what he said but he is very clear and concise. Wonderful!

Margaret S Apr 25 2025

Review for Dr. Canales

Location

The Hospitals of Providence-Memorial Campus

2001 N Oregon St, El Paso TX 79902

CallDirections

(915) 577-6011

Frequently Asked Questions

Where is The Hospitals of Providence-Memorial Campus located?

The Hospitals of Providence-Memorial Campus is located at 2001 N Oregon St, El Paso, TX 79902. Find other locations and directions on Healthgrades.

Has The Hospitals of Providence-Memorial Campus won any recent awards from Healthgrades?

Yes, The Hospitals of Providence-Memorial Campus has been awarded with America’s 100 Best Hospitals for Prostate Surgery Award™ in the past two years.

Is The Hospitals of Providence-Memorial Campus highly rated with patients?

50% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does The Hospitals of Providence-Memorial Campus score well in safety ratings?

Healthgrades tracks outcome ratings for 11 hospital services. View more details here.

How do I get in at The Hospitals of Providence-Memorial Campus?

Phone number, appointment information, and directions can be found on Healthgrades The Hospitals of Providence-Memorial Campus profile..

How does The Hospitals of Providence-Memorial Campus rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

2001 N Oregon St

El Paso, TX 79902

Directions

(915) 577-6011