Sutter Santa Rosa Regional Hospital
Sutter Santa Rosa Regional Hospital is a medical facility located in Santa Rosa, CA. This hospital has been recognized for America's 250 Best Hospitals Award™, Outstanding Patient Experience Award™, and more.
Patient Experience Rating
11% higher than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards
America's 250 Best Hospitals Award™ (2024, 2023)
Top 5% in the nation for consistently delivering clinical quality
Outstanding Patient Experience Award™ (2022)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
Surgical Care Excellence Award™ (2025, 2024)
Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries
Specialty Clinical Quality Awards
Joint Replacement Excellence Award™ (2025, 2024)
Superior clinical outcomes in knee and hip replacement
Critical Care Excellence Award™ (2024, 2023)
Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Pacemaker Procedures
In Hospital
Mortality Based Ratings
Coronary Interventional Procedures (Inpatient)
Mortality In-Hospital
Mortality within 30 days
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Sepsis
Mortality In-Hospital
Mortality within 30 days
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
Critical Care Excellence Award™
2024, 2023
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Pancreatitis
Mortality In-Hospital
Mortality within 30 days
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Stroke
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hip Replacement
In Hospital
Hip Fracture Treatment
In Hospital
Total Knee Replacement
In Hospital
Complication Based Ratings
Outpatient Rotator Cuff Repair
In Hospital
Outpatient Total Knee Replacement
In Hospital
Outpatient Back and Neck Surgery (except Spinal Fusion)
In Hospital
Outpatient Total Hip Replacement
In Hospital
Complication Based Ratings
Outpatient Benign Prostatic Hyperplasia
In Hospital
Mortality Based Ratings
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Spinal Fusion
In Hospital
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceSutter Santa Rosa Regional Hospital
National Average
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Discharge Information
Percent of patients who said they were given information about recovering at home
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Sutter Santa Rosa Regional Hospital
National Average
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Providers
Provider Reviews
Apr 22 2025
Review for Dr. Klein
Not able to schedule appointment after my dad's foot doctor sent an urgent referral due to severe peripheral vascular disease, non healing foot wounds and risk for amputation. Office staff not answering phones, had to leave 3 messages asking them to return my call. Zero response. Contacted another...
Apr 18 2025
Review for Dr. Pezold
Worst doctor I've ever encountered, yet Sutter Lakeside continues to keep him on staff for the ER. He refused to examine or treat my child, and instead this grown man threw a tantrum and screamed at us before storming out of the room. He never returned, but we got a hefty bill for 'extensive...
Apr 17 2025
Review for Dr. Karp
Dr Pope has treated and cared for my father at Stanford in the 70's, my grandmother, my mother, and myself. I have known him for over 45 years. His demeanor, and bedside manner was always the same. Kind hearted, caring, and sincere about helping his patients. By far the best doctor I have ever had....
Apr 16 2025
Review for Dr. Pope
Dr. Cady impressed me with his sharpness and neat personality. He's very competent and proactive.
Apr 13 2025
Review for Dr. Cady
Location
Sutter Santa Rosa Regional Hospital
Frequently Asked Questions
Where is Sutter Santa Rosa Regional Hospital located?
Sutter Santa Rosa Regional Hospital is located at 30 Mark West Springs Rd, Santa Rosa, CA 95403. Find other locations and directions on Healthgrades.
Has Sutter Santa Rosa Regional Hospital won any recent awards from Healthgrades?
Yes, Sutter Santa Rosa Regional Hospital has been awarded with America's 250 Best Hospitals Award™, Outstanding Patient Experience Award™, Joint Replacement Excellence Award™, and 2 more in the past two years.
Is Sutter Santa Rosa Regional Hospital highly rated with patients?
76% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Sutter Santa Rosa Regional Hospital score well in safety ratings?
Healthgrades tracks outcome ratings for 12 hospital services. View more details here.
How do I get in at Sutter Santa Rosa Regional Hospital?
Phone number, appointment information, and directions can be found on Healthgrades Sutter Santa Rosa Regional Hospital profile..
How does Sutter Santa Rosa Regional Hospital rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
Dr. Klein did an excellent job of repairing my ankle from a pickleball accident. My ankle was fractured in three places. He inserted five pins on the inside of my ankle and a plate at the base of my femur to strengthen the area. Once my cast was removed the surgical incisions were practically...