Southwest General Health Center
Southwest General Health Center is a medical facility located in Middleburg Heights, OH. This hospital has been recognized for America's 100 Best Hospitals Award™, America's 250 Best Hospitals Award™, and more.
Patient Experience Rating
8% higher than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards
America's 100 Best Hospitals Award™ (2025)
Top 2% in the nation for consistently delivering clinical quality year over year
America's 250 Best Hospitals Award™ (2025, 2024, 2023)
Top 5% in the nation for consistently delivering clinical quality
Outstanding Patient Experience Award™ (2023)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
Specialty Clinical Quality Awards
Critical Care Excellence Award™ (2025, 2023)
Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies
Gastrointestinal Care Excellence Award™ (2025, 2024)
Superior clinical outcomes in colorectal surgeries, gallbladder removal, upper gastrointestinal surgery, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis
Pulmonary Care Excellence Award™ (2025, 2023)
Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia
America’s 100 Best Hospitals for Pulmonary Care Award™ (2024)
Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia
America’s 50 Best Hospitals for Outpatient Orthopedic Surgery Award™ (2024)
Superior clinical outcomes in outpatient back and neck surgery, outpatient rotator cuff surgery, outpatient total hip replacement, and outpatient total knee replacement
Outpatient Joint Replacement Excellence Award™ (2024)
Superior clinical outcomes in hospital outpatient total knee and total hip replacement
America’s 100 Best Hospitals for Cardiac Care Award™ (2023)
Superior clinical outcomes in heart bypass surgery, coronary interventional procedures, heart attack treatment, heart failure treatment, and heart valve surgery
America’s 100 Best Hospitals for Coronary Intervention Award™ (2023)
Superior clinical outcomes in coronary intervention procedures (angioplasty with stent)
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Pacemaker Procedures
In Hospital
Mortality Based Ratings
Valve Surgery
Mortality In-Hospital
Mortality within 30 days
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Coronary Interventional Procedures (Inpatient)
Mortality In-Hospital
Mortality within 30 days
Coronary Artery Bypass Graft (CABG) Surgery
Mortality In-Hospital
Mortality within 30 days
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
America’s 100 Best Hospitals for Cardiac Care Award™
2023
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Sepsis
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
Critical Care Excellence Award™
2025, 2023
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Pancreatitis
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
Gastrointestinal Care Excellence Award™
2025, 2024
Mortality Based Ratings
Stroke
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hip Fracture Treatment
In Hospital
Total Knee Replacement
In Hospital
Hip Replacement
In Hospital
Complication Based Ratings
Outpatient Total Knee Replacement
In Hospital
Outpatient Total Hip Replacement
In Hospital
Outpatient Back and Neck Surgery (except Spinal Fusion)
In Hospital
Outpatient Rotator Cuff Repair
In Hospital
Specialty Excellence Awards
America’s 50 Best Hospitals for Outpatient Orthopedic Surgery Award™
2024
Outpatient Joint Replacement Excellence Award™
2024
Complication Based Ratings
Outpatient Benign Prostatic Hyperplasia
In Hospital
Complication Based Ratings
Transurethral Prostate Resection Surgery
In Hospital
Prostate Removal Surgery
In Hospital
Mortality Based Ratings
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
Pulmonary Care Excellence Award™
2025, 2023
America’s 100 Best Hospitals for Pulmonary Care Award™
2024
Complication Based Ratings
Spinal Fusion
In Hospital
Complication Based Ratings
Abdominal Aortic Aneurysm Repair
In Hospital
Carotid Procedures
In Hospital
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceSouthwest General Health Center
National Average
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Discharge Information
Percent of patients who said they were given information about recovering at home
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Southwest General Health Center
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Apr 19 2025
Review for Dr. Coney
Dr. Kirby truly cares about his patients. He explains things, answers questions and doesn't rush you out. He is stoic and very thorough but he's calming and makes you feel he will do whatever is necessary to help you. I trust him and have confidence in him because he cares about you as a person and...
Apr 18 2025
Review for Dr. Kirby
Dr. Song truly cares about her patients. She listens to you, explains things and answers your questions without making you feel stupid. She makes you feel comfortable. Her staff is friendly and efficient. I never feel rushed but somehow she manages to run on time.
Apr 18 2025
Review for Dr. Song
When you're dealing with something as important as your eyesight, it's important to go to someone who knows what they are doing, who surrounds themselves with the right people, cares about you and will answer your questions in easy to understand terms. That's why I went to Dr. Pajka. He took care of...
Apr 18 2025
Review for Dr. Pajka
I had a horrible accident a broke my ankle is two places. Dr. Hayes saw me in the Emergency room and immediately put me at ease with his plan and explaining every step of what I could expect. Surgery went great and I’m so happy to have my life back to normal thanks to him! Dr. Hayes will put you...
Apr 18 2025
Review for Dr. Hayes
Location
Southwest General Health Center
Frequently Asked Questions
Where is Southwest General Health Center located?
Southwest General Health Center is located at 18697 Bagley Rd, Middleburg Heights, OH 44130. Find other locations and directions on Healthgrades.
Has Southwest General Health Center won any recent awards from Healthgrades?
Yes, Southwest General Health Center has been awarded with America's 100 Best Hospitals Award™, America's 250 Best Hospitals Award™, Outstanding Patient Experience Award™, and 8 more in the past two years.
Is Southwest General Health Center highly rated with patients?
73% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Southwest General Health Center score well in safety ratings?
Healthgrades tracks outcome ratings for 12 hospital services. View more details here.
How do I get in at Southwest General Health Center?
Phone number, appointment information, and directions can be found on Healthgrades Southwest General Health Center profile..
How does Southwest General Health Center rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
Dr. Coney explained everything to me and i understood him so well. Very good visit.