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Phelps Health

Phelps Health is a medical facility located in Rolla, MO. This hospital has been recognized for Outpatient Joint Replacement Excellence Award™ and Stroke Care Excellence Award™.

61%

Patient Experience Rating

4% lower than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

Outpatient Joint Replacement Excellence Award™

Outpatient Joint Replacement Excellence Award™ (2025)

Superior clinical outcomes in hospital outpatient total knee and total hip replacement

Stroke Care Excellence Award™

Stroke Care Excellence Award™ (2023)

Superior clinical outcomes in the care and treatment of stroke

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • Bloodstream infection following surgery

2 ratings were better than expected

9 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Heart Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Heart Attack

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Sepsis

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Total Knee Replacement

In Hospital

As Expected

Hip Fracture Treatment

In Hospital

Better than Expected

Hip Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Hip Replacement

In Hospital

As Expected

Outpatient Total Knee Replacement

In Hospital

Better than Expected

Outpatient Rotator Cuff Repair

In Hospital

As Expected

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

As Expected

Specialty Excellence Awards

Outpatient Joint Replacement Excellence Award™

Outpatient Joint Replacement Excellence Award™

2025

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pneumonia

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
66%

Patients who gave a rating of 9 or 10

Equal to the national average

61%

Would definitely recommend

4% lower than the national average

Phelps Health

National Average

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%62%58%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%74%76%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%75%75%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%88%84%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%60%57%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%51%47%

Phelps Health

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%54%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%69%67%

Providers

Provider Reviews

Patricia French is a very un empathetic and condescending doctor, she thinks she is something with a high and mighty attitude, she was not helpful at all and very much a rude human, do not waste your time seeing her.

Apr 24 2025

Review for Patricia French

This woman replaced my long time psychiatrist and was hateful from the beginning. My 2nd appointment she was out from behind her desk wagging that boney finger in my face and yelling at me. I'm 61 years old and don't need that foolishness. The staff ran into her office thinking SHE was in trouble!...

Apr 16 2025

Review for Dr. Robinson

Dr. Armstrong is the best care provider I have seen thus far at Phelps; in fact, he is the primary reason I am still a Phelps patient. My husband and I both see him now, and he has been so helpful in getting necessary testing done, and his staff are incredible also.

Apr 15 2025

Review for Dr. Armstrong

Needed a primary care physician so I could get a refills on medications for my mood disorders. Was told she couldn’t prescribe them so they recommended a program that could prescribe the medication, went through all the steps and processes with said program and they then turned around and gave the...

Apr 15 2025

Review for Dr. Beaumont

Dr Moravec was wonderful. He was extremely informative and made the procedure any easy experience! If I ever need general surgery again Dr Moravec will be my go to!

Apr 12 2025

Review for Dr. Moravec

Location

Phelps Health

1000 W 10th St, Rolla MO 65401

CallDirections

(573) 458-8899

Frequently Asked Questions

Where is Phelps Health located?

Phelps Health is located at 1000 W 10th St, Rolla, MO 65401. Find other locations and directions on Healthgrades.

Has Phelps Health won any recent awards from Healthgrades?

Yes, Phelps Health has been awarded with Outpatient Joint Replacement Excellence Award™ and Stroke Care Excellence Award™ in the past two years.

Is Phelps Health highly rated with patients?

66% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Phelps Health score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at Phelps Health?

Phone number, appointment information, and directions can be found on Healthgrades Phelps Health profile..

How does Phelps Health rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

1000 W 10th St

Rolla, MO 65401

Directions

(573) 458-8899