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Peterson Regional Medical Center

Peterson Regional Medical Center is a medical facility located in Kerrville, TX. This hospital has been recognized for Outstanding Patient Experience Award™.

76%

Patient Experience Rating

11% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™

Outstanding Patient Experience Award™ (2024, 2023, 2022)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

3 ratings were worse than expected

  • Catheter-related bloodstream infections acquired at the hospital
  • Respiratory failure following surgery
  • Pressure sores or bed sores acquired in the hospital

8 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Appendectomy

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Colorectal Surgeries

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Vaginal Delivery

In Hospital

Worse than Expected

C-Section Delivery

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Knee Replacement

In Hospital

Worse than Expected

Outpatient Total Hip Replacement

In Hospital

Worse than Expected

Outpatient Rotator Cuff Repair

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Benign Prostatic Hyperplasia

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Carotid Procedures

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
77%

Patients who gave a rating of 9 or 10

11% higher than the national average

76%

Would definitely recommend

11% higher than the national average

Peterson Regional Medical Center

National Average

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%63%57%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%80%75%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%63%58%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%89%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%51%47%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%78%76%

Peterson Regional Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%61%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%81%67%

Providers

Provider Reviews

Dr. Ramirez was a good doctor but his office staff that I spoke to was confrontational and argumentative. I was told that it was my fault that my surgery wasn't scheduled because I did not call their office and tell them that my testing was finished. She all but called me a liar stating that she...

Apr 23 2025

Review for Dr. Ramirez

Dr. Feinstein has been my doctor for 20 years! He's super intelligent and can quickly answer my questions. But if he doesn't know he'll tell me that and that he'll look it up! This is so important to me! Dr. Feinstein is so important to me that I changed insurance to one that his office takes! I...

Apr 22 2025

Review for Dr. Feinstein

Dr. Ghidoni was caring, Compassionate and definitely took the time to make me feel comfortable about the procedure. My anxiety level went from sky high to one where I felt extremely comfortable. He took time to explain all about the procedure without being in a hurry. I commend him and his staff...

Apr 18 2025

Review for Dr. Ghidoni

Dr. Vu is Awesome

Z Genc Apr 17 2025

Review for Dr. Vu

Very satisfied with the evaluation and treatment I received from Dr. Kirk yesterday. He was very professional during my visit to the Clinic and took the time to evaluate my condition and answer any questions I had. He ordered an MRI to be done as a follow up to ensure that I receive the proper...

Apr 11 2025

Review for Dr. Kirk

Location

Peterson Regional Medical Center

551 Hill Country Dr, Kerrville TX 78028

CallDirections

(830) 896-4200

Frequently Asked Questions

Where is Peterson Regional Medical Center located?

Peterson Regional Medical Center is located at 551 Hill Country Dr, Kerrville, TX 78028. Find other locations and directions on Healthgrades.

Has Peterson Regional Medical Center won any recent awards from Healthgrades?

Yes, Peterson Regional Medical Center has been awarded with Outstanding Patient Experience Award™ in the past two years.

Is Peterson Regional Medical Center highly rated with patients?

76% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Peterson Regional Medical Center score well in safety ratings?

Healthgrades tracks outcome ratings for 11 hospital services. View more details here.

How do I get in at Peterson Regional Medical Center?

Phone number, appointment information, and directions can be found on Healthgrades Peterson Regional Medical Center profile..

How does Peterson Regional Medical Center rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

551 Hill Country Dr

Kerrville, TX 78028

Directions

(830) 896-4200