Novant Health New Hanover Regional Medical Center
Novant Health New Hanover Regional Medical Center is a medical facility located in Wilmington, NC. This hospital has been recognized for Joint Replacement Excellence Award™, Outpatient Joint Replacement Excellence Award™, and more.
Patient Experience Rating
11% lower than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologySpecialty Clinical Quality Awards
Joint Replacement Excellence Award™ (2025, 2023)
Superior clinical outcomes in knee and hip replacement
Outpatient Joint Replacement Excellence Award™ (2025, 2023)
Superior clinical outcomes in hospital outpatient total knee and total hip replacement
Outpatient Orthopedic Surgery Excellence Award™ (2025)
Superior clinical outcomes in knee and hip replacement, back and neck surgery and rotator cuff surgery.
America’s 50 Best Hospitals for Outpatient Joint Replacement Award™ (2024)
Superior clinical outcomes in outpatient total hip replacement, and outpatient total knee replacement
America’s 50 Best Hospitals for Outpatient Orthopedic Surgery Award™ (2024)
Superior clinical outcomes in outpatient back and neck surgery, outpatient rotator cuff surgery, outpatient total hip replacement, and outpatient total knee replacement
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Defibrillator Procedures
In Hospital
Pacemaker Procedures
In Hospital
Mortality Based Ratings
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Coronary Interventional Procedures (Inpatient)
Mortality In-Hospital
Mortality within 30 days
Coronary Artery Bypass Graft (CABG) Surgery
Mortality In-Hospital
Mortality within 30 days
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Valve Surgery
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Sepsis
Mortality In-Hospital
Mortality within 30 days
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Pancreatitis
Mortality In-Hospital
Mortality within 30 days
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Stroke
Mortality In-Hospital
Mortality within 30 days
Cranial Neurosurgery
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hip Fracture Treatment
In Hospital
Hip Replacement
In Hospital
Total Knee Replacement
In Hospital
Complication Based Ratings
Outpatient Total Knee Replacement
In Hospital
Outpatient Total Hip Replacement
In Hospital
Outpatient Back and Neck Surgery (except Spinal Fusion)
In Hospital
Outpatient Rotator Cuff Repair
In Hospital
Specialty Excellence Awards
Outpatient Joint Replacement Excellence Award™
2025, 2023
Outpatient Orthopedic Surgery Excellence Award™
2025
America’s 50 Best Hospitals for Outpatient Joint Replacement Award™
2024
America’s 50 Best Hospitals for Outpatient Orthopedic Surgery Award™
2024
Complication Based Ratings
Outpatient Benign Prostatic Hyperplasia
In Hospital
Complication Based Ratings
Transurethral Prostate Resection Surgery
In Hospital
Prostate Removal Surgery
In Hospital
Mortality Based Ratings
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Spinal Fusion
In Hospital
Back and Neck Surgeries (without Spinal Fusion)
In Hospital
Complication Based Ratings
Carotid Procedures
In Hospital
Peripheral Vascular Bypass
In Hospital
Abdominal Aortic Aneurysm Repair
In Hospital
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceNovant Health New Hanover Regional Medical Center
National Average
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Discharge Information
Percent of patients who said they were given information about recovering at home
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Novant Health New Hanover Regional Medical Center
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Apr 24 2025
Review for Dr. Rockwell
He’s a wonderful Doctor!! Great attention to detail. I had my appendix rupture, he did the robotic surgery which had little down time.
Karen Parker Apr 23 2025
Review for Dr. Hooks III
You are treated with the utmost respect. And everyone there is so friendly and cares!
Apr 23 2025
Review for Dr. Church
Dr. Barber has treated me for at least 25 years. He is extremely talented, kind, genuine and I my opinion the best cardiologist in Wilmington, NC and beyond!
Dave Theisen Apr 22 2025
Review for Dr. Barber
Location
Novant Health New Hanover Regional Medical Center
Frequently Asked Questions
Where is Novant Health New Hanover Regional Medical Center located?
Novant Health New Hanover Regional Medical Center is located at 2131 S 17th St, Wilmington, NC 28401. Find other locations and directions on Healthgrades.
Has Novant Health New Hanover Regional Medical Center won any recent awards from Healthgrades?
Yes, Novant Health New Hanover Regional Medical Center has been awarded with Joint Replacement Excellence Award™, Outpatient Joint Replacement Excellence Award™, Outpatient Orthopedic Surgery Excellence Award™, and 2 more in the past two years.
Is Novant Health New Hanover Regional Medical Center highly rated with patients?
56% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Novant Health New Hanover Regional Medical Center score well in safety ratings?
Healthgrades tracks outcome ratings for 12 hospital services. View more details here.
How do I get in at Novant Health New Hanover Regional Medical Center?
Phone number, appointment information, and directions can be found on Healthgrades Novant Health New Hanover Regional Medical Center profile..
How does Novant Health New Hanover Regional Medical Center rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
Dr. Rockwell has a fantastic bedside manner, very caring and friendly. He’s very thorough and professional too. He listened to my concerns and addressed them. I highly recommend him!