Novant Health Mint Hill Medical Center
Novant Health Mint Hill Medical Center is a medical facility located in Charlotte, NC. This hospital has been recognized for Patient Safety Excellence Award™ and Pulmonary Care Excellence Award™.
Patient Experience Rating
9% higher than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards
Patient Safety Excellence Award™ (2025, 2024)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
Specialty Clinical Quality Awards
Pulmonary Care Excellence Award™ (2025)
Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Mortality Based Ratings
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Sepsis
Mortality In-Hospital
Mortality within 30 days
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Stroke
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Total Knee Replacement
In Hospital
Mortality Based Ratings
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
Pulmonary Care Excellence Award™
2025
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceNovant Health Mint Hill Medical Center
National Average
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Novant Health Mint Hill Medical Center
National Average
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Providers
Provider Reviews
Kyle Leite Apr 23 2025
Review for Dr. Levine
Dr. Nguyen researched my issues in advance, provided excellent care and follow up. I have already highly recommended her to my friends.
Eric Kindberg Apr 21 2025
Review for Dr. Nguyen
Dr. Banks was very condescending during our visit. She scolded me for not knowing my prescriptions off the top of my head and then proceeded to make me feel silly for booking a telehealth visit with her. She was not helpful and was very dismissive.
Apr 17 2025
Review for Dr. Banks
Helped me by putting me in a boot which is helping my ankle, foot and knee hopefully. I don’t want to cause further injuries to any operations and healing due to my foot & ankle.I have had 2 knee surgeries and torn rotator cuff surgery by Dr Fausnaugh at OrthoCarolina. I’ve been in so much pain over...
Apr 11 2025
Review for Alvin Haymond Jr
Dr. Kesler saved our daughter's life when she was ignored by another doctor ready to retire within the same group. Doc was recommended to us from the nursing staff at one of the facilities my daughter visited for a treatment that did nothing . Dr. Kesler escalated my daughter's case to his...
Apr 09 2025
Review for Dr. Kesler
Location
Novant Health Mint Hill Medical Center
Frequently Asked Questions
Where is Novant Health Mint Hill Medical Center located?
Novant Health Mint Hill Medical Center is located at 8201 Healthcare Loop, Charlotte, NC 28215. Find other locations and directions on Healthgrades.
Has Novant Health Mint Hill Medical Center won any recent awards from Healthgrades?
Yes, Novant Health Mint Hill Medical Center has been awarded with Patient Safety Excellence Award™ and Pulmonary Care Excellence Award™ in the past two years.
Is Novant Health Mint Hill Medical Center highly rated with patients?
77% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Novant Health Mint Hill Medical Center score well in safety ratings?
Healthgrades tracks outcome ratings for 11 hospital services. View more details here.
How do I get in at Novant Health Mint Hill Medical Center?
Phone number, appointment information, and directions can be found on Healthgrades Novant Health Mint Hill Medical Center profile..
How does Novant Health Mint Hill Medical Center rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
I had a great experience with Dr. Levine and his team on a recent septoplasty/turbinate reduction surgery. Pre-op appointment, surgery and post-op appointment were all on time. Dr. Levine was direct and to the point and made sure all my questions were answered thoroughly. One of the most positive...