Novant Health Medical Park Hospital
Novant Health Medical Park Hospital is a medical facility located in Winston Salem, NC. This hospital has been recognized for Patient Safety Excellence Award™ and Outstanding Patient Experience Award™.
Patient Experience Rating
16% higher than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards
Patient Safety Excellence Award™ (2025, 2024, 2023)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
Outstanding Patient Experience Award™ (2024)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Mortality Based Ratings
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Outpatient Benign Prostatic Hyperplasia
In Hospital
Complication Based Ratings
Transurethral Prostate Resection Surgery
In Hospital
Prostate Removal Surgery
In Hospital
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceNovant Health Medical Park Hospital
National Average
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Discharge Information
Percent of patients who said they were given information about recovering at home
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Novant Health Medical Park Hospital
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Andi0859 Apr 24 2025
Review for Dr. Messer
Dr. Messer has great communication skills and preparing a patient for the procedure. As well as for giving the information needed in the recovery period at home.
Apr 20 2025
Review for Dr. Messer
Dr. Messer helped me through my fears & made procedure as painless as possible. She expedited it to help end my pain & suffering. Thank You !
Apr 17 2025
Review for Dr. Messer
Dr. Satterfield performed rotator cuff surgery on me…a very large tear. He saw me through the pain and long-term therapy of my problem. He is a wonderful physician. Very knowledgeable and very kind. I recommend Dr. Satterfield without hesitation.
Apr 10 2025
Review for Dr. Satterfield
Did not explain treatment plan or give options when asked to. Used personal info to attempt to guilt trip me into excessive treatment. During a different appt she started ripping me shirt off of me and did not ask nor allow me to myself when I was in severe pain from a large tumor growing outside my...
April Harger Apr 05 2025
Review for Dr. Hopkins
Location
Novant Health Medical Park Hospital
Frequently Asked Questions
Where is Novant Health Medical Park Hospital located?
Novant Health Medical Park Hospital is located at 1950 S Hawthorne Rd, Winston Salem, NC 27103. Find other locations and directions on Healthgrades.
Has Novant Health Medical Park Hospital won any recent awards from Healthgrades?
Yes, Novant Health Medical Park Hospital has been awarded with Patient Safety Excellence Award™ and Outstanding Patient Experience Award™ in the past two years.
Is Novant Health Medical Park Hospital highly rated with patients?
92% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Novant Health Medical Park Hospital score well in safety ratings?
Healthgrades tracks outcome ratings for 11 hospital services. View more details here.
How do I get in at Novant Health Medical Park Hospital?
Phone number, appointment information, and directions can be found on Healthgrades Novant Health Medical Park Hospital profile..
How does Novant Health Medical Park Hospital rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
My son needed an immediate appointment. He was scheduled with Dr. Messer. I could not have been more pleased with her attentiveness and compassion. He had been seen at another office in Charlotte one day prior. They treated him very conservatively and he was still in pain. Dr. Messer was more...