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Novant Health Huntersville Medical Center

Novant Health Huntersville Medical Center is a medical facility located in Huntersville, NC. This hospital has been recognized for Patient Safety Excellence Award™ and Pulmonary Care Excellence Award™.

68%

Patient Experience Rating

1% lower than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™

Patient Safety Excellence Award™ (2025, 2024, 2023)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Specialty Clinical Quality Awards

Pulmonary Care Excellence Award™

Pulmonary Care Excellence Award™ (2025)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery

2 ratings were better than expected

8 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Sepsis

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Hip Replacement

In Hospital

As Expected

Total Knee Replacement

In Hospital

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Knee Replacement

In Hospital

Better than Expected

Outpatient Rotator Cuff Repair

In Hospital

As Expected

Outpatient Total Hip Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Benign Prostatic Hyperplasia

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Specialty Excellence Awards

Pulmonary Care Excellence Award™

Pulmonary Care Excellence Award™

2025

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
70%

Patients who gave a rating of 9 or 10

1% lower than the national average

68%

Would definitely recommend

1% lower than the national average

Novant Health Huntersville Medical Center

National Average

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%87%87%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%79%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%52%60%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%50%64%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%75%78%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%52%51%

Novant Health Huntersville Medical Center

National Average

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%65%71%

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%54%59%

Providers

Provider Reviews

My wife recommended me since I was not pleased with my previous doctor (since retired). Met Ms. Doub today and was very impressed! She seems very qualified and she listens! So glad I made a change!

Walter Apr 23 2025

Review for Elizabeth Doub

Approachable and understandable

Apr 20 2025

Review for Dr. Chasnis

Apparently I can’t post what this man said or did because it’s “against review guidelines” so that’s nice. No wonder his stars are so high. Avoid him at all costs.

Apr 19 2025

Review for Dr. Dusa

Dr and nurse very pleasant and very informative.

Apr 18 2025

Review for Dr. Roberts

Everyone involved was very attentive and respectful. I felt very comfortable and ready. Dr. Alexander really knows His trade. I have been feeling much better since leaving his care and getting better each day. Thanks so much.

Apr 18 2025

Review for Dr. Chasnis

Location

Novant Health Huntersville Medical Center

10030 Gilead Rd, Huntersville NC 28078

CallDirections

(704) 316-4000

Frequently Asked Questions

Where is Novant Health Huntersville Medical Center located?

Novant Health Huntersville Medical Center is located at 10030 Gilead Rd, Huntersville, NC 28078. Find other locations and directions on Healthgrades.

Has Novant Health Huntersville Medical Center won any recent awards from Healthgrades?

Yes, Novant Health Huntersville Medical Center has been awarded with Patient Safety Excellence Award™ and Pulmonary Care Excellence Award™ in the past two years.

Is Novant Health Huntersville Medical Center highly rated with patients?

68% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Novant Health Huntersville Medical Center score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at Novant Health Huntersville Medical Center?

Phone number, appointment information, and directions can be found on Healthgrades Novant Health Huntersville Medical Center profile..

How does Novant Health Huntersville Medical Center rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

10030 Gilead Rd

Huntersville, NC 28078

Directions

(704) 316-4000