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Northwestern Memorial Hospital

Northwestern Memorial Hospital is a medical facility located in Chicago, IL. This hospital has been recognized for America's 250 Best Hospitals Award™, Outstanding Patient Experience Award™, and more.

82%

Patient Experience Rating

17% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

America's 250 Best Hospitals Award™

America's 250 Best Hospitals Award™ (2025, 2024, 2023)

Top 5% in the nation for consistently delivering clinical quality

Outstanding Patient Experience Award™

Outstanding Patient Experience Award™ (2024, 2023, 2022)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Cardiac Care Award™

America’s 100 Best Hospitals for Cardiac Care Award™ (2025, 2024, 2023)

Superior clinical outcomes in heart bypass surgery, coronary interventional procedures, heart attack treatment, heart failure treatment, and heart valve surgery

America’s 100 Best Hospitals for Coronary Intervention Award™

America’s 100 Best Hospitals for Coronary Intervention Award™ (2025, 2024)

Superior clinical outcomes in coronary intervention procedures (angioplasty with stent)

America’s 100 Best Hospitals for Gastrointestinal Care Award™

America’s 100 Best Hospitals for Gastrointestinal Care Award™ (2025, 2024, 2023)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, upper gastrointestinal surgery, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

America’s 50 Best Hospitals for Cardiac Surgery Award™

America’s 50 Best Hospitals for Cardiac Surgery Award™ (2025)

Superior clinical outcomes in heart bypass surgery and heart valve surgery

Gastrointestinal Surgery Excellence Award™

Gastrointestinal Surgery Excellence Award™ (2025)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, and upper gastrointestinal surgery

America’s 100 Best Hospitals for Gastrointestinal Surgery Award™

America’s 100 Best Hospitals for Gastrointestinal Surgery Award™ (2024, 2023)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, and upper gastrointestinal surgery

America’s 100 Best Hospitals for Prostate Surgery Award™

America’s 100 Best Hospitals for Prostate Surgery Award™ (2023)

Superior clinical outcomes in prostate removal surgery and transurethral resection of the prostate

Safety Ratings

How well a hospital safeguards patients from potential complications

An event relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • Pressure sores or bed sores acquired in the hospital

7 ratings were better than expected

4 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Appendectomy

In Hospital

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Bariatric Surgery

In Hospital

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Defibrillator Procedures

In Hospital

Worse than Expected

Pacemaker Procedures

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Valve Surgery

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Coronary Artery Bypass Graft (CABG) Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Heart Failure

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Specialty Excellence Awards

America’s 100 Best Hospitals for Cardiac Care Award™

America’s 100 Best Hospitals for Cardiac Care Award™

2025, 2024, 2023

America’s 50 Best Hospitals for Cardiac Surgery Award™

America’s 50 Best Hospitals for Cardiac Surgery Award™

2025

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Specialty Excellence Awards

America’s 100 Best Hospitals for Gastrointestinal Care Award™

America’s 100 Best Hospitals for Gastrointestinal Care Award™

2025, 2024, 2023

Complication Based Ratings

Procedure/ConditionIn Hospital

Hysterectomy

In Hospital

Worse than Expected

Gynecologic Procedures

In Hospital

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Vaginal Delivery

In Hospital

Worse than Expected

C-Section Delivery

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Cranial Neurosurgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Total Knee Replacement

In Hospital

As Expected

Hip Fracture Treatment

In Hospital

Worse than Expected

Hip Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Rotator Cuff Repair

In Hospital

Better than Expected

Outpatient Total Knee Replacement

In Hospital

As Expected

Outpatient Total Hip Replacement

In Hospital

Worse than Expected

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Benign Prostatic Hyperplasia

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Transurethral Prostate Resection Surgery

In Hospital

As Expected

Prostate Removal Surgery

In Hospital

As Expected

Specialty Excellence Awards

America’s 100 Best Hospitals for Prostate Surgery Award™

America’s 100 Best Hospitals for Prostate Surgery Award™

2023

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Spinal Fusion

In Hospital

As Expected

Back and Neck Surgeries (without Spinal Fusion)

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Peripheral Vascular Bypass

In Hospital

Worse than Expected

Abdominal Aortic Aneurysm Repair

In Hospital

As Expected

Carotid Procedures

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
77%

Patients who gave a rating of 9 or 10

11% higher than the national average

82%

Would definitely recommend

17% higher than the national average

Northwestern Memorial Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%80%76%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%77%75%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%61%57%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%87%84%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%57%58%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%56%47%

Northwestern Memorial Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%64%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%64%67%

Providers

Provider Reviews

I had been experiencing blinding headaches and light headedness, along with falling. No one resolved anything for me until I was taken by ambulance to Northwestern and met Doctor Magill and his team. A few days later I had surgery to remove a large tumor from my pituitary. I was out of the...

May 02 2025

Review for Dr. Magill

I've been Dr. Garvey's patient for over 20 years. He is fantastic! He is professional, extremely knowledgeable, and down-to-earth. He is patient and understanding, and a true advocate for his patients. I highly recommend Dr. G!

May 01 2025

Review for Dr. Garvey

I've been Dr. Stolar's patient for over 25 years and he is a excellent doctor, he's very nice, very compassionate, explains everything easily, extremely thorough, excellent people skills, he will go above and beyond to help his patients, responds very quickly to emails and messages. As soon as your...

Diana Galvan May 01 2025

Review for Dr. Stolar

She is, hands down, the worst doctor you will ever encounter. When my daughter was 1.5 years old, she fell and hit her head, and her nose was bleeding for two hours. We called the urgent care line to ask about symptoms for which we should be looking, and she told us to google the answer ourselves...

May 01 2025

Review for Dr. D'Souza

My appointment was a follow up. Been with Dr Waytz less than a year and after spending much of last summer on the couch I’m really looking forward to this summer!

Apr 30 2025

Review for Dr. Waytz

Location

Northwestern Memorial Hospital

251 E Huron St, Chicago IL 60611

CallDirections

(312) 926-2000

Frequently Asked Questions

Where is Northwestern Memorial Hospital located?

Northwestern Memorial Hospital is located at 251 E Huron St, Chicago, IL 60611. Find other locations and directions on Healthgrades.

Has Northwestern Memorial Hospital won any recent awards from Healthgrades?

Yes, Northwestern Memorial Hospital has been awarded with America's 250 Best Hospitals Award™, Outstanding Patient Experience Award™, America’s 100 Best Hospitals for Cardiac Care Award™, and 6 more in the past two years.

Is Northwestern Memorial Hospital highly rated with patients?

82% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Northwestern Memorial Hospital score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at Northwestern Memorial Hospital?

Phone number, appointment information, and directions can be found on Healthgrades Northwestern Memorial Hospital profile..

How does Northwestern Memorial Hospital rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

251 E Huron St

Chicago, IL 60611

Directions

(312) 926-2000