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Northwest Hills Surgical Hospital

Northwest Hills Surgical Hospital is a medical facility located in Austin, TX. This hospital has been recognized for Patient Safety Excellence Award™.

79%

Patient Experience Rating

6% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™

Patient Safety Excellence Award™ (2025, 2024)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

11 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Rotator Cuff Repair

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Spinal Fusion

In Hospital

Better than Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
81%

Patients who gave a rating of 9 or 10

6% higher than the national average

79%

Would definitely recommend

6% higher than the national average

Northwest Hills Surgical Hospital

National Average

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%79%65%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%91%88%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%82%71%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%80%82%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%66%54%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%86%82%

Northwest Hills Surgical Hospital

National Average

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%77%77%

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%77%67%

Providers

Provider Reviews

This man was rude to me. I simply don’t recommend this person specifically for nail plate removal, also known as avulsion.

Apr 16 2025

Review for Dr. Rao

Dr Al Hanayneh is friendly, kind, and caring. He is also patient and takes the time to explain his approach to treatment. The basic bottom line, however, is that a gastroenterologist will not provide any treatment for a condition unless a colonoscopy and/or endoscopy (as deemed appropriate) are...

Apr 07 2025

Review for Dr. Al Hanayneh

Talked down to Me and husband act like shes God gift. Always running late no apology

GZ Apr 06 2025

Review for Dr. Dwadasi

He listens, thinks, and treated me like a person. Awesome

Apr 04 2025

Review for Dr. Al Hanayneh

He was very thorough, answering my questions and providing a list of foods. He set me up for a colonoscopy and was very friendly.

Mar 29 2025

Review for Dr. Al Hanayneh

Location

Northwest Hills Surgical Hospital

6818 Austin Center Blvd, Austin TX 78731

CallDirections

(512) 346-1994

Frequently Asked Questions

Where is Northwest Hills Surgical Hospital located?

Northwest Hills Surgical Hospital is located at 6818 Austin Center Blvd, Austin, TX 78731. Find other locations and directions on Healthgrades.

Has Northwest Hills Surgical Hospital won any recent awards from Healthgrades?

Yes, Northwest Hills Surgical Hospital has been awarded with Patient Safety Excellence Award™ in the past two years.

Is Northwest Hills Surgical Hospital highly rated with patients?

81% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Northwest Hills Surgical Hospital score well in safety ratings?

Healthgrades tracks outcome ratings for 11 hospital services. View more details here.

How do I get in at Northwest Hills Surgical Hospital?

Phone number, appointment information, and directions can be found on Healthgrades Northwest Hills Surgical Hospital profile..

How does Northwest Hills Surgical Hospital rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

6818 Austin Center Blvd

Austin, TX 78731

Directions

(512) 346-1994